Colin Hudson Email and Phone Number

Working with senior leaders and students of business education to grow through coaching, career guidance, and personal and team development Hudson Coaching provides development for individuals and teams across all industries, helping them to identify goals, develop strategies, overcome obstacles and maximise their skills and strengths to enhance performance and ensure success through job search, in role performance and career change

Provide Associate Coaching Services to a range of individual clients and organsations.

Supporting programme directors through administration, marketing and recruitment for the DBA, MBA and EMBA programmes.

As Career Director of Career Development my role is to lead the Career Development Service for Masters degree students at Cranfield School of Management.The Career Development Service provides support services to students in their search for securing quality employment following their degree programme. Training, coaching and life skills are imparted to the Masters degree students throughout the academic year. The team’s Business Development work is vital in maintaining and developing key corporate relationships to the benefit of the students and the brand. • To define and implement the strategy for the Career Development Service in collaboration with the Careers team and Graduate Programmes stakeholders• To lead, manage and develop the careers team to effectively deliver the service to our customers (students)• to maintain, strengthen and seek out new relationships with international employers through business development activity, the alumni and existing corporate relationships • to continue to develop the coaching activities to deliver first class life skills to our students

Our range of Programmes - tailored to support individuals or a whole level of Management who need to step up to Leadership - deliver superb performance and develop the next layer of talent.Before we create a plan, we start by finding out how you work, what matters to you and how effective your Leaders are today. Once we have established this information we then recommend the most suitable Programme to meet your needs.As a Leadership Performance coach I work with senior executives to improve the performance of individuals and teams. In doing this I am changing behaviours, rather than simply addressing traditional coaching tecniques. I am able to draw on over 20 years experience in managing people and undertanding what makes them tick. My clients range from large international companies to small not for profit organisations, and my delight is working with people to unleash their potential and realise their dreamsMy coaching style is intuitive and pragmatic, bringing together coaching skills and business experience to enable leaders to move their performance to new levels. According to the situation I will use a wide range of coaching tools and exercises to stimulate thought processes and learning. My greatest successes are in helping leaders find the simple clear means to achieving their business and personal goals through behaviour driven change.

• A new start up retail energy business in the recently deregulated Belgian energy market • Responsible for influencing the shape of the industry structure and establishing business processes to maximise benefit for the business. Reporting to Managing Director.• Increased Periodic billing performance from 84% to 98% in 7 months. Which delivered an increased and stable cash flow, better Customer Service and competitive advantage in the industry.• Reduced specified paper backlogs to target levels. Established rectification processes • Positioned business in the energy market as leader in process development. Established new processes linked to industry and internal process issues. • Improved productivity, increased Customer and Employee Satisfaction by introducing a Performance Management Programme.

• Member of British Gas Board reporting to Managing Director• Designed and implemented new management structure for all Company back offices operations, This included bill processing, printing and dispatch, and parts distribution resulting in end to end process management across multi site operations. This achieved significant opex and manpower savings and increased quality and efficiency• Introduction of £15m system enhancement programme which managed industry data flows. The System (ICON/DTS) has become an industry benchmark and adds significant Economic Value to the business • Sponsorship of Six Sigma methodology into process improvement projects leading to step changes in performance. Outcomes included increased Economic Value and Cash Flow

• Seconded Member British Gas Board• Development and implementation of product packages for debt and prepayment domestic customers resulting in increased value for the business from customers in debt situations. Achieved better income recovery and cross selling of targeted product offerings• Introduction of Profit and Loss management of debt and prepayment domestic customers which enabled targeted business decisions to be taken for resource allocation

• Minimised y2k defects, with no disruption to business as usual over the Millennium period. • Established disaster recovery and governance legacy for the business and delivered significant improvements to core system efficiency• Represented British Gas in government forum Action 2000

• Established competitive meter reading contracts for all British Gas customers with Meter Reading Agencies, saving £30m per annum. Completed 5 months ahead of plan. • Increased meter reading access rates from 60% to 79% in 18 months resulting in increased revenue flows and reductions in internal processing• Introduced new contract management system to provide account level tracking for all meter reading requests and returns, resulting in opex benefits of £1m pa.• Managed population of Industry database with site and asset details for 19 million sites in the UK• Introduced metering contracts and management for entry into the UK electricity market ensuring company could effectively enter the electricity market

• Managed site of 750 staff providing call centre and back office support for 2.2 million customers in the east of England• Introduced new billing system and migrated historic data to new system for 2m customers. Rationalised 20 sites into single site operation, improved billing service to customer base• Managed major site move

• Formulated strategies and implementation plans or the establishment of the British Gas Public Gas Supply business• Specifically responsible for location strategy, HR policy and recruitment and Internal Communications strategies• Developed competency model for recruitment processes across British Gas