Customer Service Lead
Current-Built thoughtful relationships with customers, helped create personalized color schemes that fit within HOA guidelines. I also built key relationships with contractors to maintain brand loyalty and drive sales.-Performed operational duties to run the retail store that included opening/closing, ensured store security, and overseeing safety.-Managed store inventory software, ordered supplies, compared sales records with physical inventory, counted product, maintained cleanliness and organization of the stockroom, and managed shipments/unloaded deliveries.-Managed cash registers and handled cash with zero discrepancies or errors. Responsible for taking the cash to the bank and making routine deposits.-Delivered large orders (pallets etc…) to customers efficiently, safely, and courteously.