Colin Campbell Email and Phone Number
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Colin Campbell is a Head of Service Transformation | Agile Leader | Strategic Business and Technology Change | Service Strategy and Experience at Legal & General. He possess expertise in change management, business transformation, stakeholder management, process improvement, business process and 28 more skills. Colleagues describe him as "I've built and run more high-performing teams over the years than I wish to recall. Along the way, I've been fortunate enough to hire a number of gifted, capable and hard-working individuals, most of whom have moved on to bigger and better things. Colin is amongst the very best of these combining a wonderfully structured and analytical thought process, an ability to see both the big picture and the devil in the detail, to figure out and articulate a clear plan of attack and, finally, to demonstrate a willingness to roll his sleeves up and make things happen. What Colin possesses is that rare combination of both IQ and EQ. Given the chance, I'd have him on my team any day of the week without any hesitation whatsoever! " and "I worked closely with Colin for a number of years at Barclaycard. He is a strong leader, with a clear logical approach, Colin has a breadth of experience spanning both operational and commercial dimensions of a business. This combination positions Colin well for identifying and delivering change that adds real commercial value. Colin had a strong strategic skills set which is a real asset. "
Legal & General
View- Website:
- legalandgeneral.com
- Employees:
- 6138
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Head Of Service TransformationLegal & General Apr 2022 - PresentAccountable for all service transformation across the Workplace Pensions division to deliver strategic outcomes aligned to L&G target architecture and servicing and technology strategies. I have successfully delivered strategic technology, AI, digital, process, customer journey and people change programmes, through the leadership of 40 highly engaged change experts, and matrix management of over 150 change professionals across L&G and 3rd parties.Key achievements include:1) Business owner and leader of a 5 year multi million pound scaled agile transformation programme, with the aim of modernising the core pension administration platform and using the latest technology and AI to re-engineer over 50 operational processes used to service 5.5m customers on a day-to-day basis2) Business Owner and leader of a new award-winning AI machine learning platform to handle email & post requests, which has resulted in industry leading customer satisfaction (10 point increase measured by the ICS), delivering significant operational efficiencies and removed legacy out of support technology3) Leader of a Continuous Improvement and Automation/Robotics programme that has delivered significant service experience enhancements and large scale operational efficiencies. -
Head Of Service Strategy, Experience And TransformationLegal & General Jan 2020 - Apr 2022Cardiff, United Kingdom -
Head Of Customer Service (Dc Workplace Pensions)Legal & General Sep 2017 - Jan 2020Cardiff, United Kingdom -
Chair Of Origo Transfer Service CommitteeOrigo Jun 2018 - Jul 2022 -
Head Of Operations/Interim Operations DirectorBarclays Nov 2014 - Sep 2017Cardiff, United Kingdom -
Head Of Business Optimisation/Transformation (Barclays Partner Finance)Barclays Apr 2012 - Nov 2014Cardiff, United Kingdom -
Programme/Portfolio ManagerFriends Life Group Sep 2010 - Apr 2012Bristol, United Kingdom -
Senior Change Consultant (Six Sigma Black Belt)Axa May 2010 - Sep 2010 -
Executive Assistant To Axa Life It And Change DirectorAxa Sep 2008 - May 2010 -
Six Sigma Black BeltAxa Sep 2006 - Sep 2008
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Fast Track Leadership Development ProgrammeAxa Sep 2004 - Sep 2006
Colin Campbell Skills
Colin Campbell Education Details
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Management -
Hawick High School
Frequently Asked Questions about Colin Campbell
What company does Colin Campbell work for?
Colin Campbell works for Legal & General
What is Colin Campbell's role at the current company?
Colin Campbell's current role is Head of Service Transformation | Agile Leader | Strategic Business and Technology Change | Service Strategy and Experience.
What is Colin Campbell's email address?
Colin Campbell's email address is co****@****e.co.uk
What schools did Colin Campbell attend?
Colin Campbell attended Heriot-Watt University, Hawick High School.
What skills is Colin Campbell known for?
Colin Campbell has skills like Change Management, Business Transformation, Stakeholder Management, Process Improvement, Business Process, Management, Six Sigma, Business Process Improvement, Financial Services, Cross Functional Team Leadership, Management Consulting, Project Portfolio Management.
Who are Colin Campbell's colleagues?
Colin Campbell's colleagues are Ryan Hallett, Natalie Thomas, Elissa Allan, Nidhi Bhardwaj, Wael Afifi, Alexandra George, Donna Everson.
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Colin Campbell
Innovation Ecosystem Architect • Unlocking Network Potential • Ceo & Founder At Nectis LtdEdinburgh -
Colin Campbell
London -
4eu.jll.com, jll.com, prydis.com, bellair.co.uk
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Colin Campbell
Edinburgh
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