Colin Joyner Email & Phone Number

Seattle, Wa, Us

Leading strategic engagements across NYC clients. Specializing in media, advertising, retail, and consumer product clients. Primary capabilities:Strategic Planning & RoadmapProcess Optimization and AutomationGenerativeAI Use Case Design and ImplementationOperating Model and Organization DesignData Strategy and Data ArchitectureBusiness Transformation Enablement

Seattle, Wa, Us

Senior Agile CoachDesigned the Agile Transformation approach for scaling agile for a global consumer goods company. Facilitated executive level workshops to define annual objectives and key results and prioritize business initiatives based on value and strategic alignment. Developed a lean portfolio management approach for categories to prioritize initiatives, organize teams and measure progress. Coached and trained teams across multiple business units and functions including supply chain, finance, R&D, marketing, customer development and HR in agile practices and tools focusing on continuous prioritization, delivering outcomes, collaboration and customer-centric design.

Seattle, Wa, Us

Change Strategy LeadDeveloped the change strategy to implement a new procurement platform and processes for a high growth logistics company. Developed future state business processes for Accounts Payable, Procurement and Accounting functions. Hosted business readiness workshops to train key business resources. Ran 30+ training sessions on the new procurement platform for 1500 end users in the business. Led all of the training and communications for three phases of roll out to the business.

Dublin 2, Ie

Senior Organization Design ConsultantConducted value chain optimization workshops for a global mining company to explore the latest technology advances in collaboration, data visualization, automated decisions and machine learning. Facilitated 40+ workshops involving 80+ stakeholders using agile principles and tools to develop the future operating model for an integrated mining value chain involving operations, supply chain, procurement, IT, HR, marketing and finance. Developed business workflows and conducted detailed organization design including metrics, RACI and role descriptions. Developed a stakeholder alignment and communications approach to manage a complex change journey across multiple product groups and geographies.

Dublin 2, Ie

Asset Management and Work Management Strategy Assessment for a $7.5BN Utility serving 2.4M electric and 900,000 gas customersOutcome of the Assessment: A business case and roadmap identifying $173M year over yearbenefits for an industry leading asset and work management functionTalent Strategy and End State Definition• Presented an industry leading POV on the Utility Workforce of the Future and the rise of the Digital Utility Worker to supervisors and directors representing electric, gas, substation, supply chain, customer care, and IT• Conducted an As Is / To Be capability assessment that established current state and target end state maturity levels for 28 key capabilities across AM/WM and Supply Chain• Developed the high level future operating model and identified highly impacted workforces and enabling functions, critical / enhanced skills and key mindsets and behaviors required to meet future operating model performance aspirationsChange Architecture• Conducted a change tracking exercise that identified critical organizational challenges that historically hinder successful program development, implementation, adoption and sustainment • Developed enabling program initiatives based off of the change tracking and workshop results for Operations Performance and Sustainment, Performance Management and Accountability, Change Leadership Capability / Coaching Development, Talent Development, Knowledge Management, and Change Management• Created a change intensity heat map that overlaid the AM/WM program on existing planned initiatives over a 5-year timeline to identify hot spots for key stakeholder groups, which further informed the development of the Roadmap• Developed the change architecture, which defines the approach for building a coalition of leaders and change agents, communicating the change vision and strategy, initiating broad-based change actions, measuring / tracking change effectiveness, and anchoring new behaviors and mindsets

Dublin 2, Ie

Advanced Meter Deployment for a $700M Utility serving 500,000 electric customersOrganization Design / Workforce Transition• Conducted a work effort analysis across 1,370 employees emphasizing impacts to Operations (Field Operations and Network Operations), IT (Infrastructure, Applications, and Security), Finance, and Customer Care (Billing, Logistics and Contact Center) that identified 97 gaps for activities critical to business operations• Leveraged business process designs, change impact assessment and start state organization designs to perform a process to role mapping that mapped 450 new business activities to 49 organizational roles and identified potential gaps• Estimated resourcing (FTE) impacts to the organization based upon gaps identified by the work effort analysis and process to role mapping and provided sourcing recommendations (hire new, transfer internally, develop internally or contract out) for 25 roles critical to business operations for the post go live start state organizationBusiness Readiness Simulations• Developed a Capability Matrix to highlight accountable and responsible owners for key deployment and operations capabilities looking across the network from the head end suite to end point devices and developed a capability heat map highlighting the top 5 high risk areas based on risk to go live readiness and degree of impact to the business• Worked with a cross-functional group of business leaders to develop a prioritized list of scenarios for business readiness simulation focused on Network Light Up, Mass Outage Events and Missing Data, Physical and Virtual Meter Exchange and Customer Care issues like High Usage, High Bill Complaints and Customer Refusals• Developed and conducted detailed cross-functional business simulation workshops with broad representation across Field Services, Network Operations, Meter and Network Deployment, IT, Billing, Logistics and the Contact Center resulting in 27 actions critical to go live readiness

Dublin 2, Ie

Organization Transformation for a $19Bn Multinational CompanyOrganization Design Lead• Developed the future state operating model and organization design for a 500 employee HR organization as the center piece of a comprehensive organization transformation effort for 27,000 employees across 50 countries• Conducted bottoms up and top down work effort analysis leveraging Accenture proprietary tools and methodologies to estimate future state resourcing needs emphasizing a new shared services model, robust centers of expertise and a stream-lined HR business partner functionEnd User Experience Lead• Conducted a global end user impact analysis with stakeholder interviews resulting in 80+ change impact recommendations for training and communications targeting supervisors and field HR staff in 9 countries impacting 6,000 end users• Worked with HR, IT and Finance business leaders to project business case financials, which projected $58M in cost savings over 3 years achieving a 15% reduction in bottom line costs

Durham, North Carolina, Us

Studied at the Fuqua School of Business with a concentration in Strategy. Edward A. Horrigan, Jr. Scholar, COLE Leadership Fellow, and recipient of the Keohane Award for Leadership.Elected Vice President of the Duke MBA responsible for overseeing all student organizations and serving as a liaison between the administration and the student body. Involved in Consulting Club, General Management Club, Energy Club, and NetImpact. Also involved in BOLD (Building Outdoor Leaders at Duke), FuquaPride, Volleyball Club, Tennis Club, Culinary Club, and Beer Club.

Birdseye Renewable Energy is a solar developer based out of Charlotte with 40 MW in process and over 200 MW of projects in the pipeline.• General Management – Forecasted cash flows, sited projects, drafted Ground Lease Agreements, and performed due diligence on 25 MW of new projects valued at $80M.• Business Development – Created a business plan to launch a commercial solar division for BRE; modeled financial returns, drafted a marketing strategy, and developed target lists.

Houston, Tx, Us

• Audited fin ops to identify deal flow inefficiencies for a $300M Google and Kleiner Perkins fund.• Market research/analysis to segment new markets for third party financing; developed target lists.

Led a team of five on a consulting project with Thrive Energy through Fuqua's Global Consulting Practicum. Analyzed funding sources, operational efficiency, and product portfolio and produced a consulting report with five recommendations that targeted key growth opportunities and a outlined a new distribution model.

• Founded and directed a successful summer tennis camp business; grew profits 62% and tripled the customer base.• Developed an extensive operations handbook and established a leadership training program.

Brunswick, Me, Us

• Mentored, counseled, and coached 60 college students through their athletic and academic careers.• Negotiated a reorganization of the men and women’s tennis program into two separate teams. National rankings improved from #22 to #11 for women and #19 to #10 for men.• Coaching accomplishments: National Doubles Champions, National Doubles Finalists, Team Conference Championship, 10 players named All-American, 18 All-Conference Selections, National Sportsmanship Awards, and 7 consecutive Academic All-American Awards for team GPA.

Brunswick, Me, Us

• Trained 14 trip leaders and coordinated logistics to send 80 students on weeklong community service trips to domestic and international locations totaling over 4,000 hours of service.• Institutionalized an automated new application process cutting throughput time in half.

Brunswick, Me, Us

Assistant Coach of Men’s and Women’s Tennis, 2004-2006• Created a yearlong marketing outreach campaign that grew alumni involvement over 600%.• Performed market research and incorporated online recruiting software to gain a competitive advantage resulting in critical talent acquisition from previously untapped markets.

Ponte Vedra Beach, Us

Played professional tennis and worked as a hitting partner for #1 ranked players Justine Henin and Martina Navratilova amongst others.

Mba, Strategy

Bachelor Of Arts (Ba) - Cum Laude, Music, Minor In Biology

Bachelor Of Arts (B.A.), Music Theory And Composition