Colin Kilroy Email & Phone Number

Philadelphia, Pa, Us

Malvern, Pennsylvania, United States

Transitioned into a fully-focused project management role with the creation of a dedicated project management department. Previously, an account manager position required dual roles as client relationship manager and project manager. I helped to spearhead the creation of this new department to facilitate better internal efficiencies and, ultimately, provide a better overall client experience.PROJECT MANAGER: - Create & manage approved campaigns and deliverable requests from inception all the way through ROI reporting- As a full-service agency, I work directly with a multitude of internal teams ranging from creative to web development (and everything in between: client services, digital, direct marketing, email, media, production)- Campaigns are typically managed on a month-long timeline (tied to monthly budgets), with most scheduled/one-off deliverables turned around in 48 hours or less (on average)- Responsible for managing an average gross monthly marketing spend of $507K, with an average of $146K in profit per month (based on 2019 data)- Portfolio of work ranges from individual dealerships, to multi-rooftop groups, to publicly-traded automotive groupsTEAM LEAD: - Manage a team of 3-4 project managers within a department of 16 project managers. Responsible for the individual growth of my team members and the overall performance of the managed accounts- Establish performance benchmarks at both the individual team level and for the department as a whole- Leverage reporting and data from Workfront to create improved workflows for the PM department, as well as work done with other internal teams- Hiring & training responsibilities. Helped develop the hiring protocol and training process for new hires

Malvern, Pennsylvania, United States

With a company focus on Tier 3 automotive advertising, I worked closely with owners, general managers, sales staff, etc. to understand business/industry operations and deliver effective advertising solutions.As a full-service advertising agency, I was able to recommend a suite of digital and traditional marketing solutions based on the individual dealership's needs, then work to carry out these initiatives and campaigns as a de facto project manager.In addition to client relations and project management, other responsibilities in the role included: monthly budget management (w/ a focus on a personalized marketing mix, ranging from $10K to $100K per month in gross), direct involvement with internal creative & digital teams, and presenting data-driven ROI reporting.

Wayne, Pa

- Work closely with clients to manage and execute qualitative research projects from start to finish based on custom specifications. - Collaborate with and oversee members of our qualitative team to recruit qualified consumers, business professionals, medical professionals, etc. for nationwide research projects. - Interact daily with clients to improve relationships and ensure their needs are met- Implement creative solutions to roadblocks, as well as develop internal processes that will ensure a project is executed as efficiently as possible

Wayne, Pa

Planning, coordinating, monitoring, and executing multiple projects simultaneously, working to meet client specified deadlines. Manages format specifications, timetable orientation, project costs, a large pool of contracted transcriptionists, and an in-house quality assurance team. Communicates daily with clients to manage expectations, relations, and increase future business. Collaborates with colleagues to develop alternative workflows to increase effectiveness and efficiency.

Wayne, Pa

Responsible for assisting project managers to accomplish operational tasks, while managing multiple on-going projects from start to finish. Managed a large pool of contracted transcriptionists and communicated frequently with end clients to set expectations and deliver requested products/services. Served as a knowledge base for and delegated to an in-house quality assurance team. Worked with project managers to develop alternative workflows to maximize effectiveness and efficiency.

Wayne, Pennsylvania

Work with a team to correct and refine the grammar, formatting, and technical specifications of market research transcripts. Requires a strong attention to detail, interpersonal communication with project managers and coworkers, a deep understanding of the English language, and a brisk pace to meet deadlines for quick turnaround.

Wayne, Pa

Worked with project managers to recruit qualified participants for various market research studies provided by a client. Furthered my hands-on experience by shadowing a project manager where I studied the daily operations of management in a market research firm. Cross-trained in various aspects of the business beyond recruiting, such as electronic recruiting, database filtering, and medical research recruiting.

Center For Teaching And Learning

Assisting my peers in their marketing classes ranging from Principles of Marketing to Consumer Buying Behavior to Advertising. Hold one-on-one tutoring sessions for students that require additional/personalized instruction. Specialize in holding study sessions where I take material learned in class and apply it to hypothetical situations. Students who attended the study sessions saw an average increase in their test scores of about one whole letter grade. I have also had the opportunity to work with students who have reported learning disabilities, helping them to gain the confidence needed to grasp concepts and produce work on their own that they feel comfortable with submitting.

Cabrini College

Assisting incoming freshmen as they get acclimated to college life here at Cabrini College. Duties included: helping move in freshmen on their first day, leading and planning events for the freshmen during their orientation weekend, and providing continued guidance throughout their collegiate careers. Honed my interpersonal, event planning, leadership, and organization skills.

Cabrini College

Peer Mentor for first-year Honors students, providing academic and moral guidance. Assisted with peer reviewing and critical thinking in regards to assignments. Worked with the other Master Learner to schedule community building events for the freshmen. Provided two way communication between the freshmen and their academic advisors and professors alike.

Cabrini College

Marketing Internship comprised of two semester projects: creating a comprehensive and engaging brochure for the SEaL program/office (Student Engagement and Leadership) and putting together a marketing campaign for the 2015 Orientation Leader recruitment program. Recruitment saw a 33% increase as a result of the referral = reward system created within the marketing plan/advertisements.

Malvern, Pa

Helped with strategic mapping technology among other projects. Also attended client meetings both internal and external. Regularly checked and reported the functionality of clients' website(s) (desktop and mobile) as well as the quality of their customer service experience.

Coastal Blue Restaurant, Diamond Beach, Nj

Serving customers

Education record

Activities and Societies: Delta Epsilon Sigma, Alpha Lambda Delta, Sigma Beta Delta, Tennis Team, Advertising Club, Honors Program.

Bachelor Of Science (B.S.), Marketing