Colin Marvell

Colin Marvell Email and Phone Number

Blissfully-Retired Founder of Inspire4Work Consultants (I4W Consult) @
Colin Marvell's Location
Hatfield, England, United Kingdom, United Kingdom
Colin Marvell's Contact Details

Colin Marvell work email

Colin Marvell personal email

n/a
About Colin Marvell

BLISSFULLY RETIRED BLISSFULLY RETIRED, Award-winning Founder of Inspire4Work and, latterly, I4W Consult using bespoke coaching and facilitation skills to Motivate, Educate and Inspire jobseekers and clients alike.I4W Consult now adds Specialist Consultancy in Customer Experience and Complaints Management to the I4W brand, working together to Consult, Train and Develop client potential.Pro-bono consulting and project support to the right causes also available.PRIOR SUCCESSESAn unrivalled depth and breadth of experience, knowledge and success across diverse businesses in BOTH Customer Service/Experience enhancement AND Complaints Reduction.Bringing commonsense, traditional values together with current thinking for the benefit of the customer experience

Colin Marvell's Current Company Details
Inspire4Work

Inspire4Work

Blissfully-Retired Founder of Inspire4Work Consultants (I4W Consult)
Colin Marvell Work Experience Details
  • Inspire4Work
    Founder
    Inspire4Work Jan 2013 - Present
    My responsibilities include Bespoke Training Delivery & Coaching and Continuous Improvement in People and Business Improvement projects.
  • North Herts/City
    Founder - Inspire4Work
    North Herts/City Oct 2011 - Present
    North & Sw Herts
    Historically successful and eager to identify wise, mature professionals willing to be brave enough to take a different approach to the conventional search for new opportunities for work.www.inspire4work.com
  • Hatfield Soul Club
    Administrative Secretary
    Hatfield Soul Club Jan 2013 - Aug 2017
    Hatfield
    Classic Soul Funk & Dance music from back in the day All events benefit local charities and organisations
  • Natwest
    Service Quality Manager
    Natwest Nov 2005 - Jul 2011
    Customer Experience management and strategist in a frontline Financial Services outlet, serving multi-channel customer base.Strategic planning.Multi-site location delivery.Customer experience Innovator. Award -winning Coach and consultant
    View
  • Customer Experience Co
    Customer Experience Creator
    Customer Experience Co Jan 2003 - Nov 2005
    Award-winning Customer Experience Consultancy and Training Company.Blue chip client portfolioStrategic ReviewsFrontline & support function Service Experience TrainingMystery Shopping commisions (incl Access adits)Complaint Management reviews and audits & Training
  • Natwest Telephony Operations
    Service Quality Manager
    Natwest Telephony Operations Jan 2001 - Jun 2003
    Responsible for Service Experience delivery across multi-channel, multi site Call Centre locations.Executive Complaints Management
  • Royal Bank Of Scotland Group
    Regional Service Quality Manager
    Royal Bank Of Scotland Group Jan 1997 - Jun 2001
    Responsible for multi-site, multi-channel delivery of the customer facing branch experience via strategic development and project implementation

Colin Marvell Skills

Complaints Management Customer Retention Customer Service Customer Experience People Management Continuous Improvement Change Management Customer Relations Customer Satisfaction Administration Strategic Planning Management Complaint Management Leadership Training Business Process Mapping Coaching Operational Risk Financial Services Business Transformation Performance Management Team Building Service Delivery Retail Banking Banking Employee Engagement Call Centers Strategy Inspiring Leadership Communication Creative Strategy Human Capital Professional Mentoring Business Strategy Risk Management Consulting Business Planning Business Process Improvement Team Leadership Leadership Development Project Delivery Project Management Operations Management

Colin Marvell Education Details

  • Institute Of Customer Service
    Institute Of Customer Service
    Gold Award
  • St. Audreys Secondary School, Hatfield
    St. Audreys Secondary School, Hatfield
    Various

Frequently Asked Questions about Colin Marvell

What company does Colin Marvell work for?

Colin Marvell works for Inspire4work

What is Colin Marvell's role at the current company?

Colin Marvell's current role is Blissfully-Retired Founder of Inspire4Work Consultants (I4W Consult).

What is Colin Marvell's email address?

Colin Marvell's email address is co****@****rld.com

What schools did Colin Marvell attend?

Colin Marvell attended Institute Of Customer Service, St. Audreys Secondary School, Hatfield.

What are some of Colin Marvell's interests?

Colin Marvell has interest in Social Services, Children, Civil Rights And Social Action, Education, Human Rights, All Live Music, Health.

What skills is Colin Marvell known for?

Colin Marvell has skills like Complaints Management, Customer Retention, Customer Service, Customer Experience, People Management, Continuous Improvement, Change Management, Customer Relations, Customer Satisfaction, Administration, Strategic Planning, Management.

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