Team Lead National Visitor Centres
CurrentHelping to make a difference for NZ's conservation and visitor experience by leading a national office team focused on satisfying visitor needs for DOC information and services at DOC visitor centres nationwide. The team's work involves meeting the needs of visitor centre management and staff 'at place' by providing useful guidance and support. The team lead role drives DOC's Visitor Centres Strategy in a coordinated way throughout the visitor centre network and ensures that the… Show more Helping to make a difference for NZ's conservation and visitor experience by leading a national office team focused on satisfying visitor needs for DOC information and services at DOC visitor centres nationwide. The team's work involves meeting the needs of visitor centre management and staff 'at place' by providing useful guidance and support. The team lead role drives DOC's Visitor Centres Strategy in a coordinated way throughout the visitor centre network and ensures that the location features at each visitor centre are well represented. Key deliverables include visitor centres achieving a consistent standard for customer experience, information, and services, which includes - visitor safety, weather forecasts, recreation, conservation, bookings, and retail merchandise. Show less
