Colin Mole

Colin Mole Email and Phone Number

Empowering successful women who feel unheard because they fear being judged! Discover Love, Joy and Peace of Mind! DM me! :)
Colin Mole's Location
Las Vegas, Nevada, United States, United States
About Colin Mole

Customer Service, Tech Support, Sales, PC Repair, RF Engineer, QA Tester and Computer Programming GWBASIC, Windows, Word, Outlook, Publisher, PowerPoint, Internet and typing. Record keeping, verifying information, filing/scanning, writing reports and answering Inbound/outbound calls, and troubleshooting support.Customer Service for over 14 years, Professional work ethic, integrity, accountability, empathetic, strong troubleshooting and problem-solving skills, detail orientated, analytical and able to lead by example. Leadership Problem ResolutionEmail Breakthroughs.unlimited@hotmail.comCore CompetenciesCustomer Service 22 years Personal Development trainings with Landmark Worldwide, PSI seminars and Accelerate. 35 years invested in studying books, cds, dvds etc.Sales Troubleshooting and problem-solving skills MS Word, Excel, PowerPoint and Publisher Windows 10, 7, XP, 98, 95, 3.1 & DOSProgramming GWBasicLeadership20 years Transformational Coach, Trainer and Seminar CreatorTechnical Support35 years PC, antivirus, network repairs, troubleshooting and problem solving skills17 years telephone Customer Service and face to faceMS Word, Excel, PowerPoint and PublisherWindows 10, 7, XP, 98, 95, 3.1 & DOS Sales4-5 years door to door, retail and telesales Computer ProgrammingStructured programming with Flow Charts and Data Flow Diagrams and documentation3-4 years GW-BASIC, Pascal, 6809 AssemblyContact me at Breakthroughs.unlimited@hotmail.com for any Customer Service Manager Opportunities

Colin Mole's Current Company Details

Empowering successful women who feel unheard because they fear being judged! Discover Love, Joy and Peace of Mind! DM me! :)
Colin Mole Work Experience Details
  • Anthem, Inc.
    Customer Service Representative
    Anthem, Inc. Aug 2021 - Feb 2023
    Las Vegas, Nevada, United States
    Health insurance claims, FSA payments, quotes, IDs and investigations. First call Resolution. Taking ownership, chasing claims, issues and resolving for customers. Educating, Researching and Resolving Customers issues. Speaking to providers, setting up disputes, appeals with follow up and call back service. Creating Anthem one stop First call Resolution.
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  • Barclaycard
    Elite Resolutions Manager
    Barclaycard Mar 2014 - Dec 2020
    Henderson, Nevada
    White Glove service to High End customers and Escalated calls for credit cards. Helping customers win and get want they want in an ethical and fair manner. Educating, Researching and Resolving Customers issues. Setting up payments, Fraud investigations, disputes, Collections with follow up and call back if necessary. Educating customers on self-service, web-based information and tools. Educating Customers on service policies, offering promotions and making sure no further issues occur. Creating Barclays as the "To Go" Bank and Credit card company!
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  • Sitel
    Technical Support
    Sitel Aug 2006 - Sep 2013
    Answering inbound calls for Sony PlayStation, Logitech, Verizon Wireless and DirecTV. Troubleshot and resolved billing, hardware, software, network and configuration issues. Set up systems for service, package tracking, took payments and resolved billing account and security issues. Explained warranty and service policies, up sold warranties and advocated other products.
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  • Llama Marketing
    Web Sales Consultant
    Llama Marketing May 2006 - Aug 2006
    Helping Realtors find the best possible solution for marketing their business. Including website traffic generation, lead capture, lead incubation and lead closing.
  • Wessex Solutions
    It Consultant
    Wessex Solutions Jun 2002 - Dec 2004
    Speaking to small businesses and general public to establish and carry out PC support, upgrade, advice, training and repair. Using Windows XP, 98 and networking.
  • John Hunt School
    Head Of It
    John Hunt School Sep 2001 - Jun 2002
    Reporting to Deputy Head of school and students to assess networking and computer needs for the school, running and backing network data and software. Fixing and mending old computers and networking issues.
  • Awe
    Computer Engineer
    Awe Jul 1995 - Sep 2001
    Aldermaston
    PC repair and maintenance and helping with Millennium bug checking and readying of computers for 2000.
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  • Multitone Electronics
    Rf Engineer
    Multitone Electronics Dec 1985 - Jul 1995
    Basingstoke, Hants
    RF and QA test engineer for radio pager devices. Creating PET Computer test programs for temperature testing, drop testing and field testing. Implimenting TQM principles in all the processes
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Colin Mole Education Details

Frequently Asked Questions about Colin Mole

What is Colin Mole's role at the current company?

Colin Mole's current role is Empowering successful women who feel unheard because they fear being judged! Discover Love, Joy and Peace of Mind! DM me! :).

What schools did Colin Mole attend?

Colin Mole attended Brunel University, Brighton College.

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