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Colin Mole is listed as Empowering successful women who feel unheard because they fear being judged! Discover Love, Joy and Peace of Mind! DM me! :) based in Las Vegas, Nevada, United States. AeroLeads shows a matched LinkedIn profile for Colin Mole.
Colin Mole previously worked as Customer Service Representative at Anthem, Inc. and Elite Resolutions Manager at Barclaycard. Colin Mole holds Bachelors Of Science, Electrical And Electronic Engineering, 2/2 from Brunel University.
Customer Service, Tech Support, Sales, PC Repair, RF Engineer, QA Tester and Computer Programming GWBASIC, Windows, Word, Outlook, Publisher, PowerPoint, Internet and typing. Record keeping, verifying information, filing/scanning, writing reports and answering Inbound/outbound calls, and troubleshooting support.Customer Service for over 14 years, Professional work ethic, integrity, accountability, empathetic, strong troubleshooting and problem-solving skills, detail orientated, analytical and able to lead by example. Leadership Problem ResolutionEmail Breakthroughs.unlimited@hotmail.comCore CompetenciesCustomer Service 22 years Personal Development trainings with Landmark Worldwide, PSI seminars and Accelerate. 35 years invested in studying books, cds, dvds etc.Sales Troubleshooting and problem-solving skills MS Word, Excel, PowerPoint and Publisher Windows 10, 7, XP, 98, 95, 3.1 & DOSProgramming GWBasicLeadership20 years Transformational Coach, Trainer and Seminar CreatorTechnical Support35 years PC, antivirus, network repairs, troubleshooting and problem solving skills17 years telephone Customer Service and face to faceMS Word, Excel, PowerPoint and PublisherWindows 10, 7, XP, 98, 95, 3.1 & DOS Sales4-5 years door to door, retail and telesales Computer ProgrammingStructured programming with Flow Charts and Data Flow Diagrams and documentation3-4 years GW-BASIC, Pascal, 6809 AssemblyContact me at Breakthroughs.unlimited@hotmail.com for any Customer Service Manager Opportunities
A career timeline built from the work history available for this profile.
Las Vegas, Nevada, United States
Health insurance claims, FSA payments, quotes, IDs and investigations. First call Resolution. Taking ownership, chasing claims, issues and resolving for customers. Educating, Researching and Resolving Customers issues. Speaking to providers, setting up disputes, appeals with follow up and call back service. Creating Anthem one stop First call Resolution.
Henderson, Nevada
White Glove service to High End customers and Escalated calls for credit cards. Helping customers win and get want they want in an ethical and fair manner. Educating, Researching and Resolving Customers issues. Setting up payments, Fraud investigations, disputes, Collections with follow up and call back if necessary. Educating customers on self-service.
Answering inbound calls for Sony PlayStation, Logitech, Verizon Wireless and DirecTV. Troubleshot and resolved billing, hardware, software, network and configuration issues. Set up systems for service, package tracking, took payments and resolved billing account and security issues. Explained warranty and service policies, up sold warranties and advocated.
Helping Realtors find the best possible solution for marketing their business. Including website traffic generation, lead capture, lead incubation and lead closing.
Speaking to small businesses and general public to establish and carry out PC support, upgrade, advice, training and repair. Using Windows XP, 98 and networking.
Reporting to Deputy Head of school and students to assess networking and computer needs for the school, running and backing network data and software. Fixing and mending old computers and networking issues.
Aldermaston
PC repair and maintenance and helping with Millennium bug checking and readying of computers for 2000.
Basingstoke, Hants
RF and QA test engineer for radio pager devices. Creating PET Computer test programs for temperature testing, drop testing and field testing. Implimenting TQM principles in all the processes
Activities and Societies: Golf, squash and badminton
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Colin Mole is listed as Empowering successful women who feel unheard because they fear being judged! Discover Love, Joy and Peace of Mind! DM me! :).
Colin Mole is based in Las Vegas, Nevada, United States.
Colin Mole has worked for Anthem, Inc., Barclaycard, Sitel, Llama Marketing, and Wessex Solutions.
You can use AeroLeads to view verified contact signals for Colin Mole, including work email, phone, and LinkedIn data when available.
Colin Mole holds Bachelors Of Science, Electrical And Electronic Engineering, 2/2 from Brunel University.
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