Colin Murphy work email
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Colin is an operating executive at scale with 20 years’ experience delivering value in a range of high leverage roles — across go-to-customer, portfolio and product/R&D, business operations, and corporate strategy. Capability highlights include: • Transformation agent with an ability to deliver value at scale - in both large scale operational leadership roles or as a high leverage influencer (e.g., chief of staff, management consultant)• Operational athlete, with range of leadership roles across multiple functions, firms (public and private equity-owned) and verticals (e.g., enterprise software, industrials), w/ track record of value creation through top and bottom line performance acceleration• Proven P&L owner ($150m+) and customer-centric general manager of scaled global organizations and segmentsGENERAL MANAGEMENTColin is the Chief Customer Officer at KKR-owned BMC Software. In addition to running a global professional services P&L, Colin is responsible for driving gross (GRR) and net revenue retention (NRR) of BMC’s multi-billion dollar software portfolio.At Integral Ad Science (previously Vista Equity), Colin led the transformation of regionally-based account management teams into a global organization delivering NRR across the global client base. There, the team achieved above plan gross and net revenue retention gains.At CA Technologies, Colin led a $100M standalone cybersecurity software segment, achieving 15% growth and 35% operating margins all while positioning for Gartner MQ leadership for the first time ever.TOP & BOTTOM-LINE PERFORMANCE ACCELERATIONColin joined BMC as Chief of Staff to the CEO, re-established the Corporate Initiatives function and quickly launched the company’s first global Customer Success Management function. Colin was SVP Business Operations at CA Technologies — effectively serving as COO charged with re-defining the operating model and strategically reallocating investment across a $4B software portfolio.At Boeing, Colin established the Commercial team for a high-growth services business — securing $500M+ in new orders with global airline customers in the Middle East, Europe and Asia Pacific.STRATEGY DEVELOPMENT & EXECUTIONAs both a management consultant (Deloitte, Oliver Wyman) and corporate strategy leader (Boeing, CA Tech, Unisys Corporation), Colin led strategy and M&A/JV execution. Colin’s client roster includes Fortune 500 firms across multiple verticals, including enterprise software, industrials, automotive, fin service and sovereign wealth/private equity.
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Limited PartnerStage 2 CapitalNew York, Ny, Us -
Svp & Chief Customer OfficerBmc Software Jan 2024 - PresentHouston, Texas, UsColin Murphy is senior vice president of and chief customer officer (CCO) at BMC Software, Inc. As chief customer officer, Colin leads a 1,400+ strong group of customer success professionals across professional services, education, success management, customer support and customer experience transformation. The customer success function is an integral part of the BMC growth agenda — as a consistent focus on making customers successful leads to gross retention (GRR) gains, net retention (NRR) expansion and overall profitable ARR growth for BMC.In this role, Colin is responsible for shaping the next phase of BMC Customer Success and helping customers on their Autonomous Digital Enterprise journey by leading a outcome-driven customer success operation. Colin’s global function champions our customers throughout BMC and works to ensure they are at the center of BMC operations. -
Gvp, Customer SuccessBmc Software Nov 2020 - Jan 2024Houston, Texas, UsColin is general manager of a global organization of 800+ professionals across fifteen countries responsible for driving value creation through increases in gross revenue retention, install base expansion (net revenue retention %), and delivery efficiencies.
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Vp, Chief Of Staff To Ceo And Head Corporate InitiativesBmc Software Feb 2020 - Nov 2020Houston, Texas, UsInitially joined BMC as Chief of Staff to the CEO (NOTE: Ayman Sayed is BMC Software CEO, with whom I previously worked at CA Technologies). Established Customer Value Realization organization and re-established Corporate Initiatives organization within BMC. Established value creation action plans across multiple facets of the business — R&D portfolio investment efficiency, pandemic cash flow risk mitigation and business continuity, GTM efficiency, and acquisition integration cost and revenue synergies.
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Svp, Customer SuccessIntegral Ad Science Jan 2019 - Feb 2020New York, Ny, UsJoined Integral Ad Science (ad tech, SaaS, Vista Equity portfolio company, now Public) to establish and build a best-in-class, next-generation global customer success organization. Previously a siloed set of regionally oriented account management teams, setting a global vision and executing the transformation into a best-in-class customer success organization focused on adoption, customer health and satisfaction, and retention/expansion. Created value through improvements in gross revenue retention, delivering on net retention goals, and drove operational excellence through process consistency, digital and customer insight. -
Svp, OperationsCa Technologies Mar 2018 - Dec 2018San Jose, California, UsRecruited by COO and Chief Product Officer (CPO) to rejoin company (left CA in 2017 to join Unisys Corporation as Global VP Strategy & Corporate Development) in operational role focused on improving performance of $4.5B portfolio and 4,000-employee product team. Collaborated with General Managers to help execute their business strategy and maintain continuous line of sight into business performance. Created value through control and visibility of R&D budget applying zero-based budgeting approach. Oversaw process excellence team focused on driving best practices across organization in most critical aspects of business (e.g., new product introduction, agile engineering, quality programs, go-to-market readiness and alignment, win/loss) spanning entire portfolio. (NOTE: Left company in January 2019 following the close of the Broadcom acquisition of CA Technologies) -
Vp & General Manager (Cybersecurity Business)Ca Technologies 2015 - 2017San Jose, California, Us• Led product management, engineering, customer success and support teams and directed overall go-to-market for the global Privileged Access Management (Cybersecurity) P&L, one of CA’s top performing segments and highest growth products. Created value by consistently outperformed financial and go-to-market expectations, exceeding new sales, revenue and margin over two years• Served as Acquisition Integration Executive for the acquisition of Xceedium – a leading cybersecurity company acquired in 2015. This was a broad assignment that included building the acquisition business case, presenting to the CEO and Board of Directors and reporting financial/operational metrics post-acquisition to an executive steering committee• Drove comprehensive portfolio review and identified R&D spend for re-allocation to “double-down” investments and net new products; created quantitative, objective framework to assess performance; built consensus with leadership team using zero-based budget approach and ensured executable business plan• Led the strategy development of CA’s Cybersecurity business, which includes leading Identity & Access Management software and e-Commerce Fraud Protection. Re-allocated R&D resources across product portfolio based on quantitative and qualitative frameworks; identified and vetted inorganic priorities to fill capability gaps across the portfolio
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Vp & Chief Of Staff To Evp Product | Sr Director, Corporate StrategyCa Technologies 2013 - 2015San Jose, California, UsWorking directly for the EVP Product, launched business-wide portfolio strategy process to objectively evaluate performance & drive future investment decisions across $B portfolio. Created value through implementation of transparent, objective zero-based budget process to reallocate $Ms (~20% of budget) to new investment opportunities. Recruited to join Corporate Strategy team challenged to establish new organization-wide corporate strategy for $4B+ Fortune 500 company. Designed frameworks for business unit strategic plans. Consistently and actively partnered with senior leaders across finance, marketing, sales and product functions to unify operations, milestones and metrics.
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Head Of Commercial | Regional Director, Strategy & Business DevelopmentBoeing 2010 - 2013Arlington, Va, UsEstablished and led first-ever commercial organization (business development, sales & contracts) for fleet management business. Leveraged qualitative and quantitative tools to prioritize global opportunities for three service lines. Joined high-performing Corporate Strategy/M&A team to advance Boeing’s competitive position in aftermarket services; helped lay foundation for long term value creation through executing multiple material joint venture/partnerships in Asia Pacific within maintenance space. -
Engagement ManagerOliver Wyman 2007 - 2010New York, Ny, UsDeveloped aggressive, executable strategy and implemented initiatives focused on both cost transformation and revenue growth. Served array of large enterprise clients, including enterprise technology and software, industrials, aerospace, and sovereign wealth funds. -
Senior Consultant | Consultant | AnalystDeloitte 2003 - 2006Worldwide, OoFocused on enterprise risk and cybersecurity. Served a range of Fortune 500 clients (on projects in North America, Latin America, Europe, Asia) across a wide variety of industries (Financial Svcs, CPG, Industrials).(NOTE: Left Deloitte to pursue full-time graduate degrees at University of Texas at Austin.) -
Network EngineerAllstate May 2002 - Aug 2002Northbrook, Il, Us -
Supply Chain AnalystLockheed Martin Sep 2001 - Dec 2001Bethesda, Md, Us -
Information Security AnalystAllstate May 2001 - Sep 2001Northbrook, Il, Us
Colin Murphy Education Details
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Texas Mccombs School Of BusinessStrategic Management -
The Lbj School Of Public AffairsInternational Affairs
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Penn State College Of Information Sciences And TechnologyInformation Sciences & Technology
Frequently Asked Questions about Colin Murphy
What company does Colin Murphy work for?
Colin Murphy works for Stage 2 Capital
What is Colin Murphy's role at the current company?
Colin Murphy's current role is Limited Partner.
What is Colin Murphy's email address?
Colin Murphy's email address is co****@****bmc.com
What schools did Colin Murphy attend?
Colin Murphy attended Texas Mccombs School Of Business, The Lbj School Of Public Affairs, Penn State College Of Information Sciences And Technology.
Who are Colin Murphy's colleagues?
Colin Murphy's colleagues are Unnikrishnan G, Vinoth Chelliah, Deepankar Srivastava, Sumit Kulkarni, Victoria Björkman, Melissa Ibañez, Sinisa Petkovic.
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