Delivering the South Wests Largest and Best One Day Agricultural and Countryside Show

Various positions within the club including Under 18s manager and Youth Development Officer. Since 2014 I have been the Assistant Manager and Coach to the 1st Team at Tiverton Town FC who currently play in the Southern League, Premier Division. Also responsible for managing the facilities of the club including all Private bookings and event organiser. Manager of the clubs Social Media channels and website.• Assisting the Manager in all aspects of running the 1st team squad of 25 players and staff• Organising training and implementing formations, drills and fitness plans• Assisting in player recruitment and selection for match day squads• Development of Youth and Reserve team players to play for 1st team • Controlling the financial affairs of the 1st team including fines accrued by the players and dealing with The Football Association to ensure compliance to these fines• Responsible for the clubs social media interaction including Twitter, Facebook and LinkedIn• Club contact for supporters of the club so they can air any issues or ideas• Involvement in the organisation of club fund raising events• Conduct player performance reviews, setting objectives, and identifying player training requirements

Assistant Buyer

• Managing a small work force of 18 people in an office, wholesale & warehouse environment as well as delivery staff on the road• Overseeing the day to day running of a busy wholesale business.• Receiving and overseeing the unloading / loading of goods.• Setting and monitoring sales targets with weekly / monthly / yearly reports• Production of advertising material and promotions for distribution to customers via email, post and sales representatives• Production of Bi-Monthly Sales magazine distributed to over 3000 customers• Maintenance of company website including its ecommerce facility which also involved the opening of new accounts• Maintaining alternative sales channels such as EBay & Amazon• Organising and delivering education courses for our customers in all aspects of the Hair and Beauty business• Updating and maintaining social media channels Twitter, Facebook, Instagram & You Tube• Responding to all customer orders, complaints or queries in an efficient manner.• Ensuring compliance with all Health and Safety regulations• Ensuring the efficient running of warehouse and office procedures.• Monitoring and tracking the flow of goods into and out of the warehouse.• Ensuring correct allocation of resources to meet workload schedules• Conducting disciplinary, capability and grievance investigations and taking appropriate action to address any failings

• Managing a small work force of 16 people in various Roles• Day to day running of Office and Manufacturing Process including logistic control• Overseeing the manufacture of staging and other furniture for the education and Religious markets• Website maintenance and Social Media interaction • Producing advertising material including photos and videos for website use• Responding to all customer orders,complaints or queries in an efficient manner.• Ensuring compliance with all Health and Safety regulations• Ensuring the efficient running of administration and office procedures.• Actively managing subcontractors to ensure that they perform in line with their contractual agreements.• Supervising the completion of all quality control checks and documentation.• Monitoring and tracking the flow of goods into the warehouse ensuring it meets any customer deadlines• Involved in the design, marketing and launch of new products• Conducted staff performance reviews, setting objectives, and identifying employee training requirementsUse of following systemsMicrosoft Office, Sage, Brightpearl, Wordpress, Shopify and numerous social media platforms including Facebook, Twitter, Instagram, LinkedIn and YouTube

• Creation and launch of new online retailing business• Managing a small work force of 5 people• Negotiation of suppliers and contracts developing in to over 30 relationships• Day to day running of the warehouse, including stock takes • Development of online sales channels including Shopify, Ebay and Amazon.This increased sales to a high point of £10k a week • Introduced and implemented brightpearl to incorporate all activities from sales to accounting. This reduced office workloads by 50% and allowed time for growth.• Buying of product and forecasting sales trends• Receiving and overseeing the unloading of goods.• Responding to all customer orders, complaints or queries in an efficient manner.• Given the project to design, source and import a new product to be sold through trade and retail channels. This resulted in the HydroRobe brand and a successful 60% profit return on sales. This continues as a standalone product available today• Started the company’s social media platforms which resulted in a big leap in referrals to website and encouraging customer interaction. This not only increased sales, but also reduced customer complaints• Ensuring the efficient running of administration and office procedures.• Running accounting systems and ensuring an accurate input data for accountants• Overseeing the purchasing and manufacture of goods in China• Monitoring and tracking the flow of goods into the warehouse.• Involved in the design, marketing and launch of new products• Conducted staff performance reviews, setting objectives, and identifying employee training requirements

• Maintaining regular contact with major customers accounts.• Conducting disciplinary,capability and grievance investigations and taking appropriate action to address any failings• Negotiating with local, national and international freight forwarders and couriers.• Managing a large and distributed work force.• Participating in the recruitment and selection of staff.• Receiving and overseeing the unloading of goods.• Responding to all customer complaints or queries in an efficient manner.• Conducting crime and loss investigations into missing stock and loads.• Ensuring the efficient running of administration and office procedures.• Supervising the completion of all checks and documentation required by company procedures.• Monitoring and tracking the flow of goods into the warehouse.• Controlling the order and replenishment cycle.• Responsible for the whole logistics and quarantine process and its development• In my role I was able to introduce a streamlined picking process for trade accounts including Boots, Superdrug, Tescos and other major retailers. This allowed the company to concentrate on independent retailers and started on-line sales to end consumers.• Major involvement of relocation of Company HQ from Park Royal to Staples Corner. This involved organising all the logistical side of moving a massive company and its assets. • Sourced and Installed a new racking system which increased companies storage ability by 150% allowing a quicker response time to major customers• Introduction of computerised warehouse system with scanners and computerised stock bays with first in and last out a priority.• New computerised system between warehouse and import / export department allowing greater control on sensitive and perishable materials.This led to reduce wastage and an increased ability to turn raw materials in to a finished product.

Delivery Assistant promoted toWarehouse Assistant promoted toWarehouse Supervisor promoted toWarehouse Manager promoted to Distribution & Logistics Manager Reason for leaving: Redundancy• Managing all processes and functions within a busy warehouse.• Managing a team of up to 68 employees within the warehouse.• Coordinating racking and storing.• Maintaining high standards of product handling.• Responsible for the warehouse security and accountability.• Ensuring stock levels are managed and controlled effectively.• Ensuring compliance with all Health and Safety regulations.• Using automated computer systems to monitor stock control.• Implementing new projects.• Producing incident and performance reports for senior managers.• Making sure that all customer and store deliveries were carried out on time.• Scheduling work & rotas to meet fluctuations in staffing levels & workloads.• Leading, motivating, training and developing staff.• Updating and maintaining computerised and paper based administrative records.• Responsible for the disciplinary & grievance procedures.• Working with higher and team leaders to review procedures & maximise customer satisfaction.