Colin Ooi Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Served as associate product manager for a global payments company's retail transformation with new virtual card, digital wallet, and payment/remittance products.• Supported client's director-level product owners with setting requirements supporting brand new prepaid card, digital wallet, and remittance products• Provided product owner support through the definition of 600+ functional user stories and conducting of story-pointing, backlog refinement, and design handover sessions with development and design teams• Created and maintained sprint tracking artifacts, providing accurate visibility for project leadership and enabling effective decision-making with client stakeholders

Chicago, Illinois, United States

Served as product analyst for regional banking client's invoicing and bidding product.• Led scrum team of 5 developers across 19 sprints as scrum master and shared product owner responsibilities• Wrote 150+ technical and functional user stories, lead refinement and story pointing sessions, facilitating smooth communication between design, client, and development teams• Ensured product quality through extensive review of 1000+ test cases, user testing, and 7 client demos• Documented a comprehensive 50-page user guide for application go-live, providing detailed feature functionality information for client stakeholders

Chicago, Illinois, United States

Bloomington, Indiana Area

Bloomington, Indiana Area

• Lead bi-weekly semester-long workshop classes on multiple applications including Tableau, Photoshop, Wings3D, and Premiere by developing lesson plans, and conducting demonstrations for 60 Ascend members, strengthening technical proficiency with applications and building coaching and presentation skills.• Cooperated with team of 4 over a three month period to facilitate a student leadership conference event for 15 Ascend members, maintaining application forms, and ensuring timely execution of services

Bloomington, Indiana Area

• Spearhead end-to-end recruiting efforts for 16 new student ambassadors from pool of 116 applicants, identify talent gaps in existing ambassadors, conduct interviews, develop recruiting scorecards, and provide training.

Bloomington, Indiana

International Student Ambassadors are a group of international students selected and trained by Indiana University's Office of International Services to represent the university's international student population. Ambassadors are tasked with endorsing the university by acting as the first point of contact for prospective international students. • Selected among a group of 20 other students by Indiana University's Office of International Services to represent the university to prospective international students • Collaborate alongside team of student ambassadors to provide meaningful content on weareiu.com, a website that receives an average of 2000 readers• Communicate with prospective international students through email, Facebook, and Skype, building relationships and enhancing the university’s image

Bloomington, Indiana Area

• Faculty-selected as 1 of 14 students to assist K201/K204 instructors with teaching Microsoft Access and Microsoft Excel skills to students• Lead in-class demonstration for class of 80 students across 2 sections, accommodating teaching approach to optimize learning for different students.• Enhance classroom learning experience and maximize students' productivity through close collaboration with K201 professors, and effective communication and supervision of 10 peer tutors across 2 sections.• Assist students through office hours alongside other teaching assistants to clarify questions, and troubleshoot issues

Bloomington, Indiana Area

• Assist class of 35 students biweekly to help them grasp challenging concepts in Microsoft Excel and Access • Tailor teaching approach for each student to better cater to each students' different learning needs

Bloomington, Indiana Area

• Faculty-selected as 1 of 5 to consult for Berry Global.• Optimize overall logistics spend in the Consumer Packaging Division by identifying problem areas with a focus on 80 warehouses.

Kuala Lumpur, Malaysia

Assigned to application team in Accenture Technology on a USD $9+ Billion telecommunications client• Designed, tested, and implemented end-to-end automation solutions using Accenture Robotics Platform to be used in repetitive reporting tasks, freeing up manhours and improving reporting times by 55%.• Acted as the main point of contact for telecommunication client's push notification activities, configured and deployed mobile-ready push notifications in 3 languages using POSTMAN and Linux commands to a total of 1.5 million users daily.• Utilized VBA to accelerate client’s push notification tracking procedures involving large datasets, improving data accuracy and reducing processing times by 90%.• Performed deployment of content updates into the production environment of client's mobile application using MongoDB and SQL queries, ensuring accurate and timely changes in accordance to client requirements.

Kuala Lumpur, Malaysia

EcoWorld Development Group is a property development group with projects within Malaysia and abroad. Its property portfolio includes integrated commercial developments, residences, business parks, among many others.• Developed new customer feedback analysis system using VBA, summarizing data from new system into organized categories resulting in improved insights on 400 potential customers• Managed marketing expenses control form, validated transactions to ensure accuracy and reliability for marketing expenses in the RM10,000 region, reinforcing department’s position for any future audits• Initiated and produced new bathroom signage through consultation with management and fellow employees, finalized product to be used to enhance company image to customers

Master Of Science - Ms, Management Information Systems, General, 3.92/4.00

Credential Of Readiness (Core), Business Analytics, Financial Accounting, Economics For Managers

CORe (Credential of Readiness) is a 150-hour certificate program on the fundamentals of business from Harvard Business School. CORe is.

Bachelor Of Science - Bs, Information Systems, Supply Chain Management, 3.64/4.00

Activities and Societies: Ascend Pan-Asian Leaders, International Student Ambassadors, Kappa Eta Phi Professional Business Fraternity.

American Degree Transfer Program

Activities and Societies: Student Ambassador