Colin Stevens Email & Phone Number

Exeter, United Kingdom

• Managing daily operations ensuring exceptional level of customer service is delivered to maximise sales.
• Boosted turnover increasing like for like sales by 19%.
• Implementing the corporate sales strategy, exceeding all sales targets and KPIs since assuming position in 2007.
• Overseeing high value stock control of jewellery worth over £500k, managing stock rotation, ordering, ticketing, auditing, display management, and security.
• Recruiting staff and line managing the development of over six staff including training, coaching and performance reviews.
• Develop budget, ensure effective rota planning, and implementing health and safety measures.

Uxbridge, England, United Kingdom

• Project managing the creation of new and refurbished stores throughout the UK, developing sales targets including high value stock such as diamonds and watches.
• Hiring and training staff with coaching on sales delivery, whilst implementing high standards through company policies and procedures.
• Working closely with the Managing Director, Area Managers, and Store Management to deliver successful turnover within the first three months.
• Improved sales within specific stores from 0% to +11%.

Devon, England, United Kingdom

• Successfully set up a profitable company, identifying and tendering quotes to secure new contracts for delivering contract office/retail cleaning services.
• Employed local staff within Okehampton and provide comprehensive training to ensure ongoing development and maintaining high standards.
• Performed COSH risk assessments and delivered exceptional health and safety standards.
• Interfaced with clients, planned operational schedules, and ensured timely and accurate completion of projects.
• Managed all financial and administrative aspects of running a company, resulting in the sale of the company at a significant profit.

Devon, England, United Kingdom

• Successfully set up a profitable company, identifying and tendering quotes to secure new contracts for delivering contract office/retail cleaning services.
• Employed local staff within Okehampton and provide comprehensive training to ensure ongoing development and maintaining high standards.
• Performed COSH risk assessments and delivered exceptional health and safety standards.
• Interfaced with clients, planned operational schedules, and ensured timely and accurate completion of projects.
• Managed all financial and administrative aspects of running a company, resulting in the sale of the company at a significant profit.

Hertfordshire, England, United Kingdom

• Managed two retail stores, two workshops and an eCommerce site.
• Lead 20 staff with a focus of developing retail performance and sales delivery through coaching and training, developing a new company staff training manual and effective training programme.
• Lead all aspects of sales operations, elevating quality of customer service and accountability.
• Spearheaded B2B sales and marketing initiatives, creating and managing an eCommerce site.
• Established new stores and completely redesigned the corporate image within key locations, notably London.
• Increased turnover of single store from £300K to £650K in under 12 months and played a key role in boosting company turnover to £1.8M within 3 years.

City Of London, England, United Kingdom

• Established and launched three new stores and oversaw all aspects of staff recruitment, training, and stock purchasing.
• Managed stock control, sales, merchandising initiatives, values, special commissions, and repair services.
• Sole responsibility for the purchasing of high-value stock, specifically diamond jewellery within a pre-set budget.

Kensington High Street London