- Headed the technical implementation and merger of two non-profits to exist as a single entity. Workedclosely with the executives, vendors, and team leads of both organizations to plan and implement thetechnical changes that would be required to operate as a single entity.- Migrated all cloud and local environments to Microsoft Office 365 and Azure cloud infrastructure. Byremoving local environments and utilizing Microsoft’s excellent non-profit sponsorship programs I wasable to reduce technical debt and technical costs while also improving the productivity of the employeesby removing technical barriers and physical location barriers.- Moved all essential and non-essential local server-based applications to Azure cloud infrastructure.Virtualized mission critical applications which increased their availability and access to the employees,reducing friction and improving productivity.- Identified a critical security vulnerability in a vendor electronic medical records software that allowedglobal administrative privileges to the applications database. This vulnerability affected every installationof the application. Upon discovering the vulnerability, I worked closely with a security firm to develop aplan for responsible public disclosure, which included contacting the vendor and working with them toassist with a fix before the public disclosure. While waiting for a fix, implemented whitelists and otheron-premises tactics to reduce the risk of compromised data.- Developed an electronic medical records application to be implemented into the organization to trackthe treatment progress of a client and be able to have easy, reliable, and up-to-date information thatpertains to the client/patients in services.

As the founder of an information technology consulting company I, over the years, have developed multiple successful projects as well as handling all sales and business operations.Brief overview of the sorts of projects I worked on:- Web Development (Focus on Ruby on Rails, Postgresql, Heroku deployment)- Web Design (Redesigning for modern mobile technologies and easy maintenance)- Google Apps Cloud Migration (Mixed OS Environment: Windows 7&8, OSX, Linux, Android, and iOS)- Microsoft O365/M365 cloud migration- Physical to cloud infrastructure migrations- Systems Administration (Hardware Troubleshooting, Software Troubleshooting, Server Maintenance &Deployment

- As a PC Repair Technician, I saw inefficiencies in our troubleshooting, diagnostics, repair, and deployment processes and started to develop processes and procedures to significantly reducestaff hours per end-user machine, maximizing profit per machine. Average time per ticket reduced by 70%.- Developed and grew business relationships that increased our business client revenue from 3% toroughly 25% of our gross revenue.- Migrated and managed multiple business's local environments to cloud based environments savingthe clients' tens-of-thousands of dollars in technical support, hardware costs, and infrastructuredowntime while also increasing the profit margins per customer relationship.- Took interns and entry level new hires and helped develop their troubleshooting abilities, technical skill sets, work efficiencies and customer service and success skills.- Helped thousands of non-technical customers to understand the issues that they were having andproviding them with easy and understandable explanations for the issues they were experiencing.

- PC Repair Technician (Malware/Virus Removal, Hardware Troubleshooting, Software Troubleshooting, Installation and Upgrade Solutions)- Network Infrastructure Installation & Remodel- Customer Service

- Maintained, diagnosed, and repaired warehouse and office computers to ensure reliability for employees.- Custom metal fabrication including welding, metal forming, part design, & laser table operator.- Interacted with customers to understand their needs and implement their ideas.