· Developed electronic documentation methods through using Microsoft Excel to track detail of production, packaging and shipping activities, resulting in traceability rates of 99% and above for raw ingredients, finished products and packing materials· Member of the Food Safety Team responsible for leading seven BRC audit controls for the site’s food safety system. Audit results consistently achieved AA certification for the company, the highest possible rating for a scheduled audit· Designed and delivered employee training program covering areas of safety processes, hygiene, documentation, production/packaging.· Owned vendor relationships for suppliers of raw ingredients and packaging materials, which includes management of the accuracy and quality of raw ingredient delivery inspections, ensuring that ingredients meet required specifications, and that verified allergen control was adequately maintained to prevent cross contamination· Administrator for third-party service suppliers including pest management, fire equipment, tool calibration, and building maintenance· Direct team of six people in daily production and packaging activities along with executing required equipment and facility cleaning and maintenance tasks at required intervals· Used sales trends to create bi-monthly production and daily packaging plans to maintain adequate inventory levels across more than eighty products· Reviewed all orders in preparation of shipment to confirm accuracy, ensuring proper count and lot number verification for the purpose of traceability· Performed and documented daily environmental testing to ensure a food-safe work environment· Managed an allergen control plan during the packaging process that eliminated the risk for cross-contamination· Designed, edited, and updated Standard Operating Procedures for packaging, production, and operations· Participated in the process of blending raw ingredients into finished products

· Trained, managed, and handled scheduling for over 20 volunteers who performed the daily cleaning and upkeep tasks to maintain a safe medical environment in compliance with OSHA guidelines· Responsible for publishing social media posts to help drive the organization’s website traffic to market Tree House services· Scheduled appointments and conducted post-surgical discharges for high patient volume· Led evening feeding, medical care and cleanup for 25-50 overnight patients on a daily basis· Assisted customers with medical inquiries, treatment plans, and set expectations for appointments· Conducted follow-up appointments and calls as needed to ensure client satisfaction