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Colin joined Rocky Mountaineer during the inaugural full season of the Rockies to Red Rocks route in 2022 as a Guest Experience Specialist in Denver. Quickly rising through the ranks, he became a Lead Guest Experience Specialist and is the Guest Experience Training Coordinator overseeing training for his department in the United States. Prior to joining Rocky Mountaineer, Colin had a storied career in hospitality and international affairs. In hospitality, he was a certified trainer and counter server for the highly regarded Hill Country Barbecue in Washington, D.C., cheese monger at the original Murray’s Cheese shop in New York City, and Assistant General Manager at Culture Meat and Cheese in Denver. In international affairs, Colin became the Senior Organization Manager for the international education non-profit Professors Without Borders overseeing the global programs in Africa, Asia, Europe, and operations within the organization. In addition, he worked as a Public Diplomacy Specialist for Concepts & Strategies and Trevian International on a public relations project for the Embassy of Kazakhstan to the United States. With skills in team building, operations management, diplomacy, and hospitality, Colin has organized programs throughout his career building a solid foundation for exponential growth. His dedication, positive mindset, and integrity supported strong teams unified in achieving goals in both professional and personal development. Colin holds a B.A. in International Studies from American University and a Postgraduate Diploma & Certificate from Richmond, The American Interational University in London. It was in Europe where Colin rekindled his love of trains while riding the rails across the continent. In his free time, you can find Colin performing as a DJ at venues across Denver, attending concerts, riding his bike, traveling, and spending time with his family.
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VolunteerStudents Of Service (Sos)San Antonio, Tx, Us -
Disk JockeyCo-Line Aug 2021 - PresentDenver, Colorado, United States
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Guest Experience Training CoordinatorRocky Mountaineer Jun 2023 - Mar 2024Denver, Colorado, United StatesEvaluated team member performance using guest feedback, testing, and onboard observations to improve training programs.Increased the company-wide NPS score by 10%.Created, compiled, and distributed training materials for the USA Guest Experience department.Coordinated events, orientation, and off-site training with managers and directors.Assisted in onboarding of new hires in the USA Guest Experience department at Rocky Mountaineer.Created an ADA training for the USA team to… Show more Evaluated team member performance using guest feedback, testing, and onboard observations to improve training programs.Increased the company-wide NPS score by 10%.Created, compiled, and distributed training materials for the USA Guest Experience department.Coordinated events, orientation, and off-site training with managers and directors.Assisted in onboarding of new hires in the USA Guest Experience department at Rocky Mountaineer.Created an ADA training for the USA team to be further developed for company-wide disability training. Show less -
Lead Guest Experience SpecialistRocky Mountaineer Mar 2023 - Jun 2023Denver, Colorado, United StatesWorked to rebuild ridership in a post-COVID environment.Supervised team for check-in, departure, and arrival operations.Communicated with other stations regarding guest information or issues.Coordinated logistics for guests and luggage to and from their destinations.Handled disputes, troubleshooting solutions. -
Lead Guest Experience SpecialistRocky Mountaineer Sep 2022 - Nov 2022Denver, Colorado, United States -
Guest Experience SpecialistRocky Mountaineer Mar 2022 - Sep 2022Denver, Colorado, United States -
Senior Organization ManagerProfessors Without Borders Sep 2016 - May 2021London, United Kingdom• Founding staff member instrumental in improving operations, expanding additional education programs and partnerships, and raising awareness of the foundation. Helped establish Professors Without Borders as a UK company and certified charity with the executive team.• Oversee education programs and partnerships in Africa, Asia, and online. Handled logistics, travel arrangements, calendars, textbooks and lesson plans, operations support, event management, and assisting professors under… Show more • Founding staff member instrumental in improving operations, expanding additional education programs and partnerships, and raising awareness of the foundation. Helped establish Professors Without Borders as a UK company and certified charity with the executive team.• Oversee education programs and partnerships in Africa, Asia, and online. Handled logistics, travel arrangements, calendars, textbooks and lesson plans, operations support, event management, and assisting professors under tight deadlines. Expanded operations from 1 program in Sierra Leone to 20 across 4 continents in 5 years.•Enlarged staff from myself to a 20 person team overseeing communications, MOU's and agreements, overhauling technology platforms, fundraising and grants, think tank, programs, events and conferences, budgets, the executive team, adding a board of trustees, and internships across multiple time zones. Team leader with great unity, motivation, and great sense of humor. Show less -
InternProfessors Without Borders May 2016 - Sep 2016London, England, United Kingdom -
Public Diplomacy SpecialistTrevian International Jan 2014 - Apr 2014Washington D.C. Metro Area•Spearheaded a public diplomacy project with the Embassy of Kazakhstan focusing on increasing tourism, business, and trade opportunities through events at the embassy, social media, and business partnerships valued from a $250,000 to $1 million contract in a year.• Forged relations with businesses, diplomats, politicians, CEO's, government officials, and stakeholders to improve Kazakh-US relations, increasing new projects for our office and partner offices in DC, Astana, and… Show more •Spearheaded a public diplomacy project with the Embassy of Kazakhstan focusing on increasing tourism, business, and trade opportunities through events at the embassy, social media, and business partnerships valued from a $250,000 to $1 million contract in a year.• Forged relations with businesses, diplomats, politicians, CEO's, government officials, and stakeholders to improve Kazakh-US relations, increasing new projects for our office and partner offices in DC, Astana, and Almaty.• Researched and reported economic, political, and cultural policies to communicate a positive impact on Kazakhstan to an American audience for the blog KazakhWorld and the embassy utilizing social media with about 2,000+ followers across our platforms. Show less -
Public Diplomacy SpecialistConstrat Mar 2012 - Dec 2013Washington D.C. Metro Area•Spearheaded a public diplomacy project with the Embassy of Kazakhstan focusing on increasing tourism, business, and trade opportunities through events at the embassy, social media, and business partnerships valued from a $250,000 to $1 million contract in a year.• Forged relations with businesses, diplomats, politicians, CEO's, government officials, and stakeholders to improve Kazakh-US relations, increasing new projects for our office and partner offices in DC, Astana, and… Show more •Spearheaded a public diplomacy project with the Embassy of Kazakhstan focusing on increasing tourism, business, and trade opportunities through events at the embassy, social media, and business partnerships valued from a $250,000 to $1 million contract in a year.• Forged relations with businesses, diplomats, politicians, CEO's, government officials, and stakeholders to improve Kazakh-US relations, increasing new projects for our office and partner offices in DC, Astana, and Almaty.• Researched and reported economic, political, and cultural policies to communicate a positive impact on Kazakhstan to an American audience for the blog KazakhWorld and the embassy utilizing social media with about 2,000+ followers across our platforms. Show less
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Intern, Office Of Advisory CommitteesU.S. Department Of Commerce May 2011 - Sep 2011Washington D.C. Metro Area -
Intern, Customs And Border ProtectionEmbassy Of Australia, United States Of America May 2010 - Aug 2010Washington D.C. Metro Area -
Intern For U.S. Congressman Charles A. GonzalezU.S. House Of Representatives Jan 2008 - Dec 2008Washington D.C. Metro Area And San Antonio, Tx
Colin White Skills
Colin White Education Details
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International Relations And Affairs -
International/Global Studies
Frequently Asked Questions about Colin White
What company does Colin White work for?
Colin White works for Students Of Service (Sos)
What is Colin White's role at the current company?
Colin White's current role is Volunteer.
What is Colin White's email address?
Colin White's email address is co****@****ail.com
What is Colin White's direct phone number?
Colin White's direct phone number is +121039*****
What schools did Colin White attend?
Colin White attended Richmond, The American International University In London, American University.
What are some of Colin White's interests?
Colin White has interest in Human Rights, Social Services, Arts And Culture, Politics.
What skills is Colin White known for?
Colin White has skills like International Relations, Politics, Foreign Policy, Social Media, Policy, Marketing, Public Diplomacy, Research, Political Science, Policy Analysis, European Politics, Foreign Relations.
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Colin White
Director: Data & Analytics Xbox. Leading Teams To Drive Insights For Data Driven Organizations.Maple Valley, Wa2hotmail.com, microsoft.com -
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4gmail.com, northwestern.edu, seyfarth.com, allstate.com
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Colin White
United States1abacus.ai -
1stirlingpartners.com.au
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