Stephanie S. Email & Phone Number

Coordinated with stakeholders and provide escalation support for interconnection and incentives programs.Led process and systems optimization initiatives. Gain cross-functional alignment by developing change management proposals and technical specifications.

Supporting a regional cross-functional team to accelerate project and cycle management.

Own multiple state work streams overseeing the completion of Energy projects through critical milestones Audit a high volume of documents against technical design criteria Generate reports required for the completion of assignments with detailed accuracyIdentify common issues and research interconnection requirements in order to develop solutions and process improvements

Manage audit compliance issues and develop frontline employees through in-store visits and reporting oversight. I facilitate change and provide root cause analysis through oversight of inventory, store appearance and financial risk.

Led store focus on financial health and the daily operations required for maintaining good audit performance. I was the store contact for external partners to ensure assigned subject matter experts were meeting requirements and distributing data to my team in cases where an expert was not assigned.

Established myself as a team leader in the Southern Nevada market launch of a new company channel. Helped manage change, boost schedule efficiency at a store and market level, create and distribute reporting, and onboarding new hires. Project specialist drafted to assist in store openings, merchandizing, and decommissioning of doors.

Greeted customers and demonstrated excellent customer service skills.Administered account set up and modifications, answered questions and shared product knowledge.Keyholder responsible for opening and closing the store, processing bank deposits, and inventory.

Curated a strong understanding of multiple carriers and devices. Listened to customer needs to find the best solutions. Experience with customer relationship management (CRM) software.Drafted schedules, led team huddles and mediated escalations.