Colleen Devine Email & Phone Number

St. Louis, MO, US

• Created a step-by-step training outline of event processes for new admins
• Assisted with streamlining surveys in Qualtrics and templates in Advancement Form and Emma
• Enthusiastically reorganize/condense processes to help eliminate redundant work and keep the team organized
• Worked towards becoming proficient/leader in ClickUp by setting up event outlines for my directors andtroubleshooting/sharing what I’ve learned
• Proactively set deadline reminders for the team
• Demonstrated a positive, productive work ethic

Chesterfield, Missouri, United States

Bridgeton, Missouri, United States

- Main priorities are customer service, scheduling, maintaining schedule, collecting co-payments, verifying insurance, registering patients and auditing daily finances- Recognize priority or emergency phone calls, communicate effectively with patients, both on the phone and in person- Enter physician-related charges into the computer, as well as billing of.

St Louis, Missouri, United States

- Provided patient service through scheduling and confirmed appointments- Maintained excellent customer service to patients both in person and over the phone- Created an efficient work environment as a result of supervision and delegation of tasks to other employees- Utilized organizational management to update patient records in an effort to streamline.

Orchard Park, New York, United States

- Implemented essential salon duties in a cleanly, well maintained environment- Advised customers on proper protocol for dermatological needs increasing their health awareness- Put to use superlative communication to optimize customer experience by way of engagement and listening- Made use of work place software to enhance customer experience through.

Oak Brook, Illinois, United States

- Trained new employees on the entire workflow process- Built strong relationships with patrons developing customer loyalty and company success- Successfully resolved customer issues and complaints creating a stress free work environment- Employed my multitasking skills while operations a multi-line phone system as well as the cash register and take-out.

Bachelor Of Arts - Ba, Social Sciences

Nutrition Sciences

Activities and Societies: Member of the Nutrition Club (Elected club secretary 2011)

Education record

Studied general education courses before applying for entrance into Illinois State University.

Education record

Activities and Societies: Cheerleading and tapestry