Colleen Edwards Email and Phone Number
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Experienced in leading and executing HR programs and initiatives, I excel at developing and implementing strategic HR solutions that drive organizational success. I am seeking an opportunity to leverage my expertise in a dynamic and forward-thinking company.Proven track record of designing, managing, and implementing HR technologies and programs that enhance employee engagement, retention, and productivity.Adept at developing and executing HR strategies that align with organizational goals, fostering a culture of continuous improvement and innovation.Skilled in leveraging HR technologies to streamline processes, improve efficiency, and deliver a superior employee experience.Committed to creating and sustaining a positive work environment through effective communication, employee development, and recognition programs.Focused on achieving measurable outcomes and driving organizational success through data-driven decision-making and strategic HR initiatives.Strong leadership skills with experience in leading cross-functional teams and managing complex HR projects.
Jeffreym Consulting
View- Website:
- jeffreym.com
- Employees:
- 200
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Senior Hris Servicenow AnalystJeffreym ConsultingSeattle, Wa, Us
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Human Resources ConsultantEdwards And Associates, Llc Jan 2024 - PresentBoutique Human Resources firm focused on providing specialized services in Human Resources Operations and Talent Acquisition. Edwards and Associates offers tailored solutions to help businesses effectively manage their human capital and optimize their talent acquisition recruitment and processes.
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Continuous Improvement Lead - People Team, Confluent - RifConfluent Jul 2022 - Jan 2023Mountain View, California, UsContinuous Improvement Lead, Human Resources - Seattle WA • Successfully created and facilitated a variety of training sessions including Jira Service Management for HR and Workforce Planning for People Managers, Finance, HR, etc. for up to 90 colleagues per session • Lead the automation of onboarding emails to increase new hire experiences and efficiencies of People Operations, estimated annual savings approximately 600 hours • Partnered with People Operations global colleagues in an effort to identify areas of opportunity as it pertains to efficiency and processes -
Manager, Hr Transformation At Deloitte Consulting LlpDeloitte Consulting Jun 2021 - Jul 2022Worldwide, Oo• Human Resources Service Delivery implementations of ServiceNow on behalf of Deloitte• Discovery and Design sessions for client to capture HR requirements for implementations of ServiceNow Case, Knowledge, Portal and Onboarding and Transitions• Project manage ServiceNow HR implementations including story creation, sprint planning, test script creation, testing, enhancement requests, backlog and defects utilizing ServiceNow or other project management tools • Act as the project manager and main point of contact between Deloitte and client• Manage all Deloitte functional and technical resources including those on and off shore -
Manager, Hr TransformationKpmg Us Jul 2019 - Jun 2021New York, Ny, Us• Human Resources Service Delivery Implementations for global organizations on behalf of KPMG • Experienced Human Resources functional leader in HR Shared Services including the implementation of ServiceNow: Case, Knowledge, Portal, Onboarding and Transitions• Past industry experience include Financial, Healthcare, Technology and Retail. This vast experience enables me to speak to and guide an organization on the specific needs of a variety of personas across the workplace. -
Senior Solution Consultant - Hr Service Delivery & Employee ExperienceServicenow Jan 2018 - Jul 2019Santa Clara, Ca, UsActively engage both existing and new customers in the sales of HR Service Delivery sales at ServiceNow. Working closely with key stakeholders internally and externally, creating and managing demonstrations that meet the customer’s requirements, including consultancy on best practice. • Partner with ServiceNow Transformation team to assist in the facilitation and creation of guiding principles, journey mapping and persona development workshops. Thus, building long term strategic relationships with customers leading to a successful says cycle, renewals and up-sell • Collaborate with customers on process mapping to assist in delivering best in class employee experiences for their employees and new hires.• Skilled at facilitating strategic conversations internally and externally to move account forward in the sales process. Ability to lead demonstrations and conversations that speak to an HR and Employee Experience audience • Developed discovery and requirements gathering documentation to facilitate a detailed and robust conversation with ServiceNow customers and internal colleagues to better understand customers’ needs and pain points -
Senior Solution Consultant, Human Capital ManagementOracle Apr 2013 - Dec 2017Austin, Texas, UsPartnered with install based customers to assist them in optimizing their use of Oracle Talent Acquisition Cloud (formerly Taleo); includes review of current configuration and demonstration of new products and modules driving renewals and additional revenue. Skilled at communicating with all levels in an organization. Specialties include: • Candidate and Employee Experience • Oracle Cloud Recruiting (previously Taleo)• Social Sourcing• Onboarding and Transitions • Talent Acquisition Process and Strategy -
Program Manager - Technology - Global StaffingStarbucks Jul 2011 - Apr 2013Seattle, Wa, Us• Optimize Starbucks global use of Taleo, making recommendations for future capabilities and utilizing technology to its fullest capacity • Develop, implement and train 50 plus recruiters globally on a variety of Taleo training modules to improve and consistency and compliance • Manage Global Staffing Taleo change requests, recommend prioritized solutions to senior leadership• Build Taleo requirements and test solutions• Consult with international recruiting teams in Canada, UK and the Netherlands to reduce manual processes and improve applicant tracking system usage -
Manager, Global Talent SolutionsStarbucks Jul 2009 - Jul 2011Seattle, Wa, Us• Responsible for the global implementation of behavioral interview tools, process and training for 7,700 retail stores and 1,500 employees• Managed translation of all interview tools and training into 7 core languages • Created quarterly offer letter component review process in partnership with total pay, legal and executive teams to ensure standardization of best practices
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Executive Recruiter, Us BusinessStarbucks Coffee Company Aug 2007 - Nov 2008Seattle, Wa, Us• Executive, full life-cycle recruiting for Starbucks US retail division • Develop and execute sourcing strategies to deliver high caliber director and above retail operations talent
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Recruiting ManagerStarbucks Coffee Company Oct 2005 - Aug 2007Seattle, Wa, Us•Lead team of three retail regional recruiters in the Pacific Northwest •Team achieved and maintained 100-105% staffing levels at the Assistant Store Manager, Store Manager, and District Manager levels in Washington, Oregon, Northern Idaho, and Alaska •Streamlined recruiting processes which resulted in a 15% improvement in overall hiring metrics
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RecruiterStarbucks Coffee Company Aug 2003 - Oct 2005Seattle, Wa, Us•Recruit and interview candidates for positions including Assistant Store Manager, Store Manager, District Manager and various non-retail positions •Achieved goal of fully staffed in geographic area of responsibility in challenging Silicon Valley market •Trained new recruiting team members on subjects including Taleo, metrics, forecasting and assessment of candidates •Nominated to participate in Grants for Giving Committee, Northern California in FY’05
Colleen Edwards Skills
Colleen Edwards Education Details
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Washington State UniversityHotel & Restaurant Administration
Frequently Asked Questions about Colleen Edwards
What company does Colleen Edwards work for?
Colleen Edwards works for Jeffreym Consulting
What is Colleen Edwards's role at the current company?
Colleen Edwards's current role is Senior HRIS ServiceNow Analyst.
What is Colleen Edwards's email address?
Colleen Edwards's email address is co****@****uent.io
What is Colleen Edwards's direct phone number?
Colleen Edwards's direct phone number is +161087*****
What schools did Colleen Edwards attend?
Colleen Edwards attended Washington State University.
What skills is Colleen Edwards known for?
Colleen Edwards has skills like Recruiting, Talent Acquisition, Applicant Tracking Systems, Talent Management, Human Resources, Onboarding, Training, Hiring, Management, Taleo, Leadership, Retail.
Who are Colleen Edwards's colleagues?
Colleen Edwards's colleagues are Devin Kennedy, John Jacob, Chris Kindelon, Jennifer Post, Antoniya Savovic, Paul Kim, Ashley Meadows.
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