In this role, I have oversight of day-to-day finances, presenting forward-thinking initiatives & strategies, acting as staff & stakeholders liaison, research &development of project management tools, &financial procedures from donations to credit card reconciliations: Systems oversight & SME for all organizational tech + proceduresMulti-project management strategy, direction & implementation, to include ongoing organizational programming Client + stakeholder relationship communications & portal management, to include Board of Directors + community leadersBusiness + processes management strategy & implementation Office management from staff requests to confidential filing Vendor + venue contract, invoice, & payment initiation + tracking Donations & general fundraising tracking, processes + oversight Solutions oriented problem solving for data, staff, & beyondStaff onboarding & training of new tech + procedural updatesLeadership development strategy support, training & facilitationIT & Helpdesk management, Admin email inbox monitoring Newsletter & blog management to include ghost writingData analysis for reports to marketing materials Administrative & executive support as neededOther operational duties as assigned, including ad hoc reporting

My responsibilities included but were not limited to direct executive and administrative support to Headmaster, faculty + staff, and students as assigned, task delegation and oversight, conflict resolution and first impressions, office management, client file management and organization, emergency and other stakeholder communications, served as SME for internal TADS & TADS Educate systems, oversight of admissions, and oversight of volunteer administration.

A summary of my responsibilities included high-level of customer service relationships with new and recurrent customers and clients, café + inventory management and restock, responsible for customer conflict resolution, using problem solving skills to address unexpected customer occurrences and complaints, escalating as necessary, and product recommendations sales + register.

- Restructured and oversaw office file management - Managed implementation of office policies

During my time with the organization, some of my duties included the oversight + analysis of political, social, and historical research data of elements specific to each geographical location, stakeholder contact list maintenance, outreach and rapport, scheduling and acquiring in-person feedback data from community stakeholders, providing other administrative support as needed.

- Organized farmers upon entry to campus for market preparations + arranged farmers visits- Campaigned for markets via Instagram, Facebook, word of mouth, and flyers- Provided tips for market goers on food preparation and information on different vendors- Encouraged students of all majors to join the club, partake in meetings, and become aware of campus sustainability efforts- Organized executive board, club member, and interest meetings as well as utilized Facebook for club-wide communication- Worked with Virginia Student Environmental Coalition to connect CNU students with other Virginia students

- Provided informative tours for perspective students and their parents- Maintained a positive and friendly attitude in a high pressure atmosphere- Worked as a part of a larger team- Answered telephone with positive attitude and direct questions to those above me- Performed multiple office tasks including filing, data entry, & other tasks assigned

-Educated groups ranging from kindergarten students to adult learners in culinary school by providing tours, conducting farm activities, and teaching health nutrition courses-Helped families and customers purchasing community share agriculture boxes by educating them on food preparation, cooking, recipes, and other tips-Maintained personal Instagram, Tumbler, and Facebook on farm happenings, farm courses, food nutrition and safety, and events-Utilized strong creative writing, research, and grammatical skills to write and edit online social media content-Harvested delicious and healthy food through planting, collecting, washing, and cooking while sharing helpful tips and results via social media outlets

- Attained an understanding of sustainable agriculture techniques such as crop rotation, livestock rotation, responsible water usage, and more- Gained useful homesteading knowledge including preparing bread from scratch, canning of vegetables, making kombucha, making several types of cheese, eviscerating chickens, and more- Provided informative tours for large school groups and chaperones- Aided in the two week-long summer camps on premises - Operated point of sale system- Provided optimum customer service with a smile to patrons- Worked as a part of a larger team - Maintained a positive and friendly attitude in a high pressure atmosphere- Provided support for the maintenance and operation of the shop

During the summer of 2013, I worked for Greenberry's doing the following:-operated point of sale system-created drinks and assembled food in a timely manner -provided optimum customer service with a smile to patrons-worked as a part of a larger team -maintained a positive and friendly attitude in a high pressure atmosphere-provided support for the maintenance and operation of the shop

A few days out of the month I and a few others host fiend trips for kids 6th to 12th grade to local wetland sites. -lectured the community visitors on general wetland knowledge and wetland conservation techniques-interacted with children of a variety of ages to ensure comfort at the site as well as facilitating learning-maintained current knowledge on the state of the wetlands and the inherent quality of life-performed lectures in a timely manner as to facilitate efficiency within the program-used the following equipment: sechhi disk, air/water/solar temperature sensor, and salinity refractometer