Colleen Gilbert, Mba Email & Phone Number

West Monroe, LA, US

West Monroe, Louisiana, United States

• Supervisor, Shared Services (2021 – Present)
• Used unique approaches to ensure the accurate and timely preparation of vendor payments and controls under heavy workloads.
• Guided 2 staff to ensure efficient management of vendor master data.Financial Analyst II (2020 – 2021)
• Exceeded expectations in handling SAP journal entries, account reconciliations, reports, maintenance & operational expense tracking, etc., receiving the best possible performance reviews.Financial Analyst I (2018 – 2020)
• Mastered various aspects of accounting (AP/AR) tasks and coached staff on the topics.
• Sought as a trusted Subject Matter Expert on Concur and Oversight, working in line with IT professionals to refine the platforms and improve usability.

• Senior Analyst (2014 – 2018)
• Explained billing variances, validated bill impacting changes through SQL queries and other cycle reports, and uncovered opportunities for increasing coordination across the office.
• Performed billing table validations/audits and ensured complete compliance with related requirements. Led process improvements that were scaled to multiple regions.Senior QA Engineer (2015 – 2016)
• Coordinate testing efforts for top priority projects (test planning, status calls, UAT support), increasing knowledge at every opportunity with the latest QA trends and techniques.
• Gathered/reported on testing metrics while facilitating new hire onboarding.

• Orchestrated operations of insurance claims, worker’s comp, and medical coding departments, promoting an environment of continuous improvement and leading 13 employees.
• Oversaw AR averaging $15M and contributed to high-level planning for the clinic.

• Assistant Administrator
• Supported the oversight of ~80 employees, including recruiting, screening, interviews, and hiring staff. Became a go-to resource for human resources concepts.
• Coordinated orientation and training for staff, increasing average employee retention.Front Office Manager
• Refined patient inflow/outflow for 3 office locations and worked with owners to brainstorm new processes and revamp existing processes for each department.
• Elected as the Project Manager for the clinic’s transition to an EHR system, with the initiative completed ahead of schedule and used as a template for other technology implementations.Patient Benefit.

Bachelor'S Degree, Computer And Information Systems Security/Information Assurance

Master Of Business Administration - Mba