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Online portfolio: https://griffithscolleen.wixsite.com/portfolioI am experienced in managing learning and talent programs, setting global program strategy, process improvement, and driving results. I find solutions for clients who need help untangling complex learning problems. Expertise: Program management, talent management, leadership and career development, Salesforce, Learning Management Systems.
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Senior Program ManagerAmazonSeattle, Wa, Us
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Senior Program Manager (Aws Cloud Sales Center Of Excellence)Amazon Web Services (Aws) Jul 2023 - PresentSeattle, Wa, Us• Manage quarterly promotion program for 1,000 employees across North America, including standardizing promotion guidance across six lines of business, coordinating formal evaluations, and training promotion SMEs. Informally coach and guide 110 managers on promotions. Received 2024 CSC Champion Award for program's impact to the organization.• Implement leadership coaching program to 156 sales managers. High success rates led to global program adoption and scale to 3,662 sales managers.• Coordinate with sales directors and senior leaders to develop and deliver a five-part skills enablement training series to 110 sales managers. -
Program Manager (Aws Cloud Sales Center Talent Team)Amazon Web Services (Aws) Jan 2023 - Jul 2023Seattle, Wa, Us• Coordinated with cross-functional teams to deliver career development virtual panel series across multiple AWS organizations (average 300 attendance).
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Internship Program Manager (Aws Cloud Sales Center Talent Team)Amazon Web Services (Aws) May 2022 - Jan 2023Seattle, Wa, Us• Executed a 12-week internship program focused on teaching sales skills to 101 interns across the United States and Canada. 97% FY22 conversion rate (+11% Y/Y).• Informally managed 150 people, designed and coordinated business partner training sessions, intern onboarding, leadership speaker series, professional development and social events for up to 200 attendees.• Managed $95,800 program budget (+80% Y/Y) and monitored budget performance against estimates.
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Learning Program Manager (Employee Services - Human Resources)Amazon Sep 2018 - Apr 2022Seattle, Wa, Us• Managed multiple learning programs for 11,500 employees worldwide.• Defined a scalable cross-program global learning strategy and learning roadmap.• Executed scalable solutions to support a continuously expanding global workforce (+17% Y/Y).• Reduced overall training hours delivered by 25%.• Implemented a maintenance schedule for all program learning materials. Saved customers over 100,000 training hours.• Decreased learning development time by 40% through implementation of a template library.
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Instructional Designer (Employee Services - Human Resources)Amazon Jul 2017 - Aug 2018Seattle, Wa, Us• Executed learning strategy and training for self-service portal launch to 500,000 employees in the United States.• Designed, developed, and delivered learning materials to 1,300 employees across 27 countries.
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Training Publisher (Aws Training And Certification)Amazon Web Services Oct 2016 - Jul 2017Seattle, Wa, Us• Subject-matter expert in Learning Management Systems administration and curriculum catalog maintenance, including instructor-led and eLearning course quality assurance review (20 courses per month).• Built and implemented quality assurance tool for curriculum developers and vendors, which reduced course SLA by 40%.
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Instructional DesignerSelf Employed Apr 2016 - Oct 2016• Published articles about the use of augmented reality and gamification in learning for Fractus Learning, an elearning website.• Presented paper on quality online learning at E-Learn World Conference, November 2016.
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Reference ArchivistState Archives Of North Carolina May 2014 - Apr 2016• Provided accurate responses to 35-50 online requests per day, assisted with in person research projects.• Selected artifacts for display in North Carolina Museum of History exhibit “Treasures of Carolina: Stories from the State Archives”.
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Secretary, Board Of DirectorsPenderlea Homestead Museum Oct 2010 - Dec 2013• Developed 5-year-plan of museum goals, including placing the PHM on the National Register of Historic Places, and steps to build an exhibition hall to store the museum’s artifacts.• Wrote $30,000 grant approved for exhibition hall construction. -
ArchivistLower Cape Fear Historical Society Aug 2008 - Mar 2013• Supervised 30 volunteers, managed programs and special events, including historic house tours, educational onsite school events, speaker series, and fundraising. • Managed collections of over 30,000 artifacts, including digital repositories.• Coordinated with broadcasting companies, including PBS and NBC to schedule visits to Society Archives for use in television and online documentaries (“The Abolitionists”, 2013; “Wilmington on Fire”, 2015).
Colleen Griffiths Skills
Colleen Griffiths Education Details
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University Of North Carolina WilmingtonEducational/Instructional Technology -
University Of North Carolina WilmingtonPublic/Applied History
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University Of North Carolina At PembrokeMass Communication/Media Studies
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Macquarie UniversityMass Communication/Media Studies
Frequently Asked Questions about Colleen Griffiths
What company does Colleen Griffiths work for?
Colleen Griffiths works for Amazon
What is Colleen Griffiths's role at the current company?
Colleen Griffiths's current role is Senior Program Manager.
What is Colleen Griffiths's email address?
Colleen Griffiths's email address is co****@****zon.com
What is Colleen Griffiths's direct phone number?
Colleen Griffiths's direct phone number is (206) 266*****
What schools did Colleen Griffiths attend?
Colleen Griffiths attended University Of North Carolina Wilmington, University Of North Carolina Wilmington, University Of North Carolina At Pembroke, Macquarie University.
What skills is Colleen Griffiths known for?
Colleen Griffiths has skills like Instructional Design, Research, Project Management, Public Speaking, Microsoft Office, E Learning, Learning Management Systems, Blended Learning, Grant Writing, Editing, Teamwork, Online Course Design And Development.
Who are Colleen Griffiths's colleagues?
Colleen Griffiths's colleagues are Jacob Sebastian, Muhammad Moaaz, Diksha Pandita, Marlene Souza Souza, Havana Korkmaz, Thinh Pham, Alina Condruz.
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