Colleen Jacobson Email & Phone Number

Portland, Oregon, United States

Portland, Oregon, United States

Portland, Oregon, United States

Managing a team of 4; ensuring quality customer service, optimizing employee performance, and improving staff-to-client interpersonal relationships. Primarily responsible for conducting hiring, interviewing, training, and quarterly performance reviews for all Administrative Staff Collaborating daily with Clinical and Billing department managers to synergize staff-to-client communications. Acting as Primary representative of client complaints and record keeping of client and employee conflicts.

Happy Valley, Oregon, United States

Worked specifically in Program, Women’s Ministry and Music Departments. Assisted three divisional directors by organizing schedules, coordinating communications, and supervising organizational programs to effectively improve workflowWorked independently on 50+ large and small scale projects weekly; planning meetings, writing quarterly reports, and updating confidential personnel information collected by directors.

Phoenix, Arizona Area

Worked with and directed a team of leaders for the university to plan on campus events geared to engage with the student body in a service oriented manner. These events displayed a variety of themes, audiences and varied in size, targeted to serve the community.

Phoenix, Arizona Area

Served as a representative of Grand Canyon University to prospective students (ie. high schoolers looking to attend, master students, and community college transfers, etc). Led a team of 5 employees to execute brand marketing outreach strategies at events of 20-100 students.Audited event schedules, conducted surveys amongst attendees, and reported these findings to management biweekly.This position provided information about what it is like to work and attend the university. The work completed was specialized in producing a pleasant experience and presentation of what Grand Canyon University offers and represents.

Tempe, Arizona, United States

Spearheaded development of training models for Sales Associates nationwideManaged communication with Retail and Sales Directors to receive progress reports on assigned tasks.Utilized flexibility in an extremely fast paced environment while managing to stay on task with assigned projects