Prepare and maintain Board and Annual Meeting CalendarAssist Association Management Managers with preparation of Board and Annual Meeting materials, as neededAssist Association Management Manager with coordination of MVC Trust Owners Association, Inc. meetings; serve as Recording Secretary at each meetingPrepare and maintain Master Board ListPrepare and maintain Master TimelineAssist Association Management Managers to ensure compliance with due dates for minutes, financial statements, budgets and post-Annual Meeting informationCustodian of association records; organize, receive and maintain official recordsPerform timely regulatory filings for all associations as requiredProcess invoicesQuarterly confirmation and maintenance of all licensed CAM associates by state as well as coordinating Continuing Education coursesProvide annual reports to Marriott International for Marriott Bonvoy Elite status memberships and to Interval International (“II”) for II benefitsReceive and distribute mail for Association Governance department, scan and email to appropriate individual as necessaryKey custodian of Association Governance Shared Mailbox; monitor, notify and distribute communications accordingly to ensure items are resolved in a timely mannerPrepare and coordinate storage and/or retrieval of documents at off-site facilityMaintain record of stored documents

Acted as liaison between clients and elected/appointed officialsMonitored & attended legislative sessions and committee meetings of the NYS Assembly & Senate for firm & clientsEngaged with clients at all levels of corporate management from associate to CEOGuided clients in the creation, navigation and execution of their legislative plan based on fiscal implications and/or political realities Attended public hearings on behalf of firm & clientsMonitored regional news publicationsResponsible for real time communication with clients through daily ‘Client Alerts’ and advisoriesTracked relevant bills via the Legislative Retrieval System (LRS)Attended political and informational functions on behalf of firm Orchestrated meetings & special events for clients with elected/appointed officials based on client needs and the legislative calendar

Assisted Revenue Managers with weekly forecasts, projections & daily actualsResolved issues, both current & upcoming, that could affect resort inventory & revenueEnsured resort inventory was balanced via internal system MARSHAVerified, matched & adjusted reservation information between Property Management System & MARSHACoordinated with on-site resort teams for reservation changes, updates & daily statisticsAdjusted room inventory to accommodate resort or guest needs

Assisted owner & instructors with studio tasksProvided a high level of customer service to clientsProcessed client requests & transactions through membership enrollment systemSolicited new memberships

Oversaw Compliance Coordinator in everyday tasksAdministered the Reviewed Membership ProgramDemonstrated knowledge & proficiency of the AAU judicial system and assisted in the management of judicial mattersCompiled proposed changes to AAU by-laws as well as committee & legislative changesMonitored AAU Districts via elections & chartering regulationsDeveloped applications, forms & spreadsheets to aide in both daily & yearly compliance mattersWorked closely with the Director of Compliance in daily administrative activitiesDevelopment of a Quick Reference Handbook outlining AAU rules, regulations & by-laws

Ensured all rules, regulations & by-laws of the AAU were met by staff, volunteers & membersMonitored background checks of all membersReviewed & processed membership applicationsTracked activity reports from AAU DistrictsAssisted in the approval process of requested trademarks

Assisted customer needs in regard to membership and club requirementsProvided & tracked Third Party Insurance certificatesWorked with insurance carrier to offer sports accident insurance coverageEnsured all communications were directed to the appropriate departmentInput membership batches into online database systemAnswered customer service inquiries via online ticketing system

Executed the receiving, organizing and processing of shipmentsMaintained an accurate inventory of store merchandiseOperated a Point of Sale system for all transactions

Interacted and conveyed park amenity information to guestsCollaborated with other Cast Members to fulfill daily responsibilitiesMaintained a cash apron assuring all monies were balanced with remaining inventoryFollowed a pre & post inventory checklist for merchandiseTrained in the Disney corporate philosophy through the Disney Exploration Series

Attended Senate & Assembly sessions on behalf of firmAttended special legislative sessions and committee meetings on behalf of partners, edited notes and organized materials from sessions, and relayed information to the partnersPerformed administrative functions as directed by the partnersDistributed informational packets and proposals detailing projects within the firm