Promoted by the Deputy Chief Operating Officer into a newly created role to coordinate and monitor the planning, management, and evaluation of projects and routine operational activities in the foundation’s international offices. Responsible for managing activities and projects for the DCOO’s scope of services, including International Operations, Grants Management, and Facilities Management based in the New York headquarters office. • Centralized activities between NY and regional offices through enhanced communications and refocused project meetings on operations-related projects, particularly organizational and location-specific capital projects.• Advised the DCOO as a strategic partner, ensured alignment across Direct Report Group, built cross-functional relationships to influence outcomes, prepared presentations and reports, and researched and developed communications on behalf of the DCOO.• Supported the DCOO to lead a global functional assessment and process review of all operations areas. • Managed the foundation’s Business Continuity Management System, including the oversight of risk and crisis management committees, revision of key business continuity plans, development of staff engagement activities and training.• Administered over $205 Million in vendor contracts for the Foundation’s landmark building renovation and move project, supporting the Project Manager.

Hired by the Director, International Operations into a newly created new centralized operations division with international scope. Worked closely with leadership, operations managers, and a team of global office managers across 10 offices to centralize global operations and compliance. Managed multiple work streams to implement process improvement plans, write policies, and move new initiatives forward. Forged strong relationships and served as main point of contact in headquarters office to manage international cross-departmental initiatives.• Built a cycle of training, collaboration, knowledge share and learning to strengthen individual and teamwork across global operations divisions; led monthly team meetings, developed project plans, and tracked deliverables to build efficiency and strengthen support to operational systems worldwide.• Streamlined business processes by writing policies for best practices in areas of travel and insurance. • Supported the development and implementation of a new security strategy and related Business Continuity Management System to monitor and reduce organizational risk.• Liaised with local project managers in Colombia and Mexico to monitor the scope, schedule and budget on office construction and move projects and support key functions in headquarters office.• Managed international operations division during a leadership transition in 2017, reporting to the COO.• Developed and managed annual budgets for the Office of the COO and global safety and security. • Developed plan for onboarding new hires into a new division, handover and transition plans for global operations managers, and orientation sessions for all new hires.

Appointed by a volunteer Board of Directors to provide fiscal leadership of organization, including accounts management and oversight of part-time Bookkeeper. Challenged to reduce expenses and boost fundraising efforts for fiscal health; worked closely with Executive Board to review programming, operations, and staffing. • Managed and oversaw accounts for annual budget of $500k.• Collaborated with five Directors to define scope of responsibilities for Board, including revision of operating bylaws with general counsel.• Improved financial reporting process to promote best practices for executive decision making. • Directed a Committee to fundraise and develop a new scholarship fund to grant $5,000 in scholarships over 5 years.

Reporting to the Director, Human Resources and Administration, responsible for administrative operations, facilities management, health and safety, and benefits administration. Identified opportunities to streamline processes and resources. Responsible for managing all foundation events, including four Board meetings and one Annual Trustee Dinner annually, four program team meetings per month, and all-staff meetings throughout the year. • Facilitated the foundation’s first office relocation to a new office space by preparing plans and equipment inventories, monitoring project timelines, and liaising with stakeholders to prioritize and track project tasks.• Managed facility safety planning, maintenance, furniture and equipment (business continuity plan, safety equipment and drills, emergency notification, repairs, purchasing, etc.)• Created an administrative procedures manual to improve efficiency and ensure continuity for daily office operations.• Maintained office supplies and equipment and supported coordination of the Administration budget; oversaw expense reporting process for all office activities. • Established protocols and systems for health and safety and for facilities management, including visitor experience, emergency notification protocols, staff trainings and drills, and maintenance of safety equipment.• Administered Dental, Vision, Life, AD&D insurance, Flexible Spending Accounts, COBRA and all benefit plans.• Supervised and trained temporary administrative office support and events catering staff.• Acted as foundation representative in contract negotiations with vendors; managed a vendor contract review system.