Colleen Maney

Colleen Maney Email and Phone Number

Customer Success Manager @ Fullstory
Auckland, NZ
Colleen Maney's Location
Auckland, Auckland, New Zealand, New Zealand
Colleen Maney's Contact Details

Colleen Maney personal email

n/a
About Colleen Maney

Results-driven consultant and small business owner with extensive experience in driving value for high-tech customers through process improvement, change management, and cross-functional collaboration. Skilled in process mining, ERP software, data analytics, and stakeholder management with a passion for creative problem-solving and automation. Proven track record of exceeding customer expectations and delivering measurable value, including driving over $35M in value for Celonis Fortune 500 customers, through analyzing, articulating, and resolving various issues affecting business operations.

Colleen Maney's Current Company Details
Fullstory

Fullstory

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Customer Success Manager
Auckland, NZ
Website:
fullstory.com
Employees:
547
Colleen Maney Work Experience Details
  • Fullstory
    Customer Success Manager
    Fullstory
    Auckland, Nz
  • Floraleen, Llc
    Founder And Owner
    Floraleen, Llc Jul 2022 - Present
    - Run a profitable commission-based floral preservation art business, serving the events industry (full-time as of May 2023)- Manage all operations, finance, customer relations, marketing, partnerships, and saleswww.floraleen.com
  • Egalis Partners
    Project Manager
    Egalis Partners Feb 2024 - Present
    Houston, Tx, Us
  • Celonis
    Lead Value Engineer
    Celonis Mar 2023 - May 2023
    New York City, New York, Us
    - Drove $35M+ in measurable value across a variety of business processes for high-tech customers- Increased customers’ platform adoption by over 200% through the implementation of effective change management and enablement strategies- Led go-to-market strategy for an important new product feature, collaborating with product and engineering teams to ensure increased product adoption and revenue growth- Acted as the strategic advisor for four different Fortune 500 companies to guide their successful process improvement and value creation journeys, leading to expansion of Celonis footprint
  • Celonis
    Senior Value Engineer
    Celonis Jan 2023 - Mar 2023
    New York City, New York, Us
  • Celonis
    Customer Value Architect
    Celonis Oct 2021 - Jan 2023
    New York City, New York, Us
    - Realized $5M+ in value for each completed customer engagement to date.- Drove results in a variety of business processes and industries, focused on tech and telecommunications.
  • Netsuite
    Principal Consultant
    Netsuite Oct 2020 - Oct 2021
    Austin, Tx, Us
    - Analyze and architect solutions for business requirements which include complex configurations and/or technical components for over 100 customers- Present solutions and business processes to C-Suite executives on a daily basis, leading to increased efficiency and productivity- Lead full life cycle implementations and consistently exceed billable utilization targets by 10%- Spearheaded development of an automated allocation solution that led five prospects to choose NetSuite- Design complex reporting for executive use using NetSuite BI tools (saved searches, reports, SuiteAnalytics)- Attained far above-average customer satisfaction ratings with over 90% net promoters in the past 2 years- Work with technical consultants and developers to design and test automations and integrations to NetSuite- Collaborate and communicate with Project Managers and colleagues to facilitate on-time and on-budget project delivery, using SuiteSuccess methodology (agile, staged approach)- Manage and mentor more junior consulting staff on projects and perform quality review of deliverables
  • Netsuite
    Senior Consultant
    Netsuite Aug 2019 - Oct 2020
    Austin, Tx, Us
  • Netsuite
    Staff Consultant
    Netsuite Jul 2018 - Jul 2019
    Austin, Tx, Us
  • Netsuite
    Associate Consultant
    Netsuite Jul 2017 - Jul 2018
    Austin, Tx, Us
  • University Of Miami
    Marketing Coordinator
    University Of Miami Sep 2014 - Feb 2017
    Coral Gables, Fl, Us
    University of Miami Undergraduate School of Business Office- Create advertisements and market for School of Business events and organizations- Provide assistance to advisors, faculty, students, parents, and other office visitors- Maintain the Undergraduate School of Business social media profiles- Prepare and distribute a weekly newsletter and other marketing materials
  • American Marketing Association
    President Of University Of Miami Chapter
    American Marketing Association May 2015 - Jan 2017
    Chicago, Il, Us
    - Promote and advertise marketing events to students and faculty- Lead the organization to accomplish determined goals and coordinate executive board membersPast: VP of PR (May 2014 - April 2015)
  • Nielsen
    Professional Services Analytics
    Nielsen Jun 2016 - Aug 2016
    New York, Ny, Us
    - Delivered data-driven insights to CPG clients to increase sales using a variety of Nielsen tools- Presented category thought leadership to clients- Kept client executives up-to-date on business trends through reporting and analysis
  • Vreasy - Innovative Technology For Short Term Accommodation Management
    Marketing
    Vreasy - Innovative Technology For Short Term Accommodation Management Jun 2015 - Jul 2015
    Austin, Texas, Us
    - Managed client accounts and marketing services- Created content and design for vacation rental marketing software

Colleen Maney Skills

Leadership Microsoft Office Photoshop Marketing Social Media Social Media Marketing Advertising Microsoft Excel Research Microsoft Word Marketing Communications Social Networking Powerpoint Public Speaking Public Relations Microsoft Powerpoint Erp Implementations Netsuite Consulting

Colleen Maney Education Details

  • University Of Miami
    University Of Miami
    Marketing And Legal Studies

Frequently Asked Questions about Colleen Maney

What company does Colleen Maney work for?

Colleen Maney works for Fullstory

What is Colleen Maney's role at the current company?

Colleen Maney's current role is Customer Success Manager.

What is Colleen Maney's email address?

Colleen Maney's email address is cm****@****ite.com

What schools did Colleen Maney attend?

Colleen Maney attended University Of Miami.

What are some of Colleen Maney's interests?

Colleen Maney has interest in Children.

What skills is Colleen Maney known for?

Colleen Maney has skills like Leadership, Microsoft Office, Photoshop, Marketing, Social Media, Social Media Marketing, Advertising, Microsoft Excel, Research, Microsoft Word, Marketing Communications, Social Networking.

Who are Colleen Maney's colleagues?

Colleen Maney's colleagues are Marcus Sepanski, Trevor Hutto, Miriam Harris, Kim Hann, Alexandra Gallo, Uday Alla, Natasha Kading.

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