Colleen Marshall Email and Phone Number
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Author and innovative leader with broad-based experience in behavioral medicine, coaching, and clinical and operational leadership for start-up, for profit and non-profit organizations. Proven ability to aggressively scale start up organizations, improve clinical quality and operational efficiency of established organizations and transform cultures and leadership development. Serves as thought leader for national, international and statewide behavioral health conferences and training.
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Chief Clinical OfficerTwo Chairs Mar 2024 - PresentSan Francisco, California, Us* Deliver on excellence in clinical quality* Design, implement and oversee strategic vision for clinical care model * Oversee and implement Two Chairs proprietary Matching and consult program* Oversee and implement Two Chairs Measurement Based approach. * Develop, implement and oversee strategic vision of clinical care team* Design, oversee and implement clinician experience and offering * Oversee senior clinical leadership team including Regional Clinical Directors, Head of Innovation and Research and Head of Quality.* Partner with marketing and business develop to expand Two Chairs brand and thought leadership in the market* Partner with Operations to scale and expand Two Chairs hybrid services.* Partner with Product team to continue to develop a clinician and measurement based enabled product * Rapidly scale hybrid care model across new markets* Oversee quality assurance and clinical program management for all services -
Vice President Of Clinical CareTwo Chairs Dec 2021 - Mar 2024San Francisco, California, Us* Lead psychotherapy care delivery organization* Lead large and growing organization of hybrid, multi-site clinicians* Manage team of Regional Clinical Directors and support them in successfully leading and growing their regions* Rapidly scale hybrid care model across California and new markets* Oversee quality assurance and clinical program management for psychotherapy services, including measurement-based care program* Define clinician experience strategy and scale a talent approach that attracts and retains the best clinicians* Deliver on excellence in clinical quality* Consistently hit clinical and quality KPIs* Support delivering on a seamless and modern client experience that creates brand love* Support delivering on operational KPIs* Partner with Product & Engineering leaders to develop technology -
Consultant And TrainerThe Ignite Life Apr 2022 - Nov 2023San Francisco, Ca, UsIgnite designs and delivers – Catalyst for Teams – world-class transformative emotional intelligent communications training, coaching, and consulting services. We draw from all the contemplative traditions and richness and marry them to what we know of contemporary behavioral psychology, organizational psychology, learning theory, and extensive strategy and business acumen to create transformative learning experiences that apply to your organization’s performance improvement initiatives.Our robust global network of program designers, trainers and coaches bring over 3 decades of experience program design, training, and coaching entrepreneurs and executives from startup ventures to global brands to drive growth and business value. -
Director Us Clinical OperationsSilvercloud Health Mar 2021 - Dec 2021Boston, Ma , Us* Oversee and manage all aspects of US coaching operations* Design, implement and manage clinical escalations* Design, implement and lead development of coaching training, including development of coaching trainings, coaching outcomes and implementation of new LMS system* Develop all clinical governance process and policies for SCH coaching services * Manage all aspects of clinical quality including monthly and annual QA audits * Serve in a cross functional capacity to other departments as the subject matter expert on clinical issues and operational needs -
Director Behavioral Health OperationsWell Nov 2019 - Mar 2021Chapel Hill, North Carolina, Us* Lead selection and execution of behavior change framework for digital interface and Contact Center. * Collaborate with marketing, behavioral economics team and clinical team * Provide behavioral health and substance use related behavior change and healthcareexpertise to product and analytics teams. Serve as the point person for productteam on all behavior change work.* Define, instrument, measure, and communicate key metrics for health promotion and costcontainment for all related behavior change work.* Identify behavior change and QI metrics for the Contact Center, in partnership withContact Center leadership.* Lead training and education for the Contact Center team related to motivationalinterviewing, de-escalation, coaching, and health behavior change.* Support identification of national and local behavioral health resources -
Advisory Board MemberSibly Jul 2018 - Jan 2021Redwood City, California, UsConsult with and advise Sibly executive leader(s): Advising and assisting with strategic and business development matters related to start up scaling of coaching practice. -
Vice President Of Behavioral HealthLifeskills, Inc. Jul 2017 - Nov 2019Bowling Green, Ky, UsProvided leadership, management and supervision for this state-wide non-profit agency dedicated to improving the lives of individuals, families and communities facing substance abuse and behavioral health challenges.• Reported directly to CEO • Provided strategic vision and oversight of Behavioral Health Division for this $65 million non-profit behavioral health organization with 600 employees in 10 counties in Western Kentucky• Provided direct supervision to 5 Division Directors (including, Children Services, Addiction Services, Adult Service, Crisis Services and Quality Improvement) and division support staff and oversight of 290 division staff• Responsible for $35 million budgetary oversight of all division departments• Provided oversight and management of all clinical and business operations and growth of Behavioral Health Division -
ConsultantWellopp Jan 2017 - Jul 2017Toledo, Oh, UsDeveloping and implementing training and coaching programs utilizing Motivational Interviewing for health systems, hospitals and care management organizations. -
Chief Clinical OfficerVital Decisions Feb 2016 - Jan 2017Edison, Nj, UsProvided clinical leadership for this 20,000-client/200 staff health care organization focused on individuals facing end-of-life while ensuring that their care choices matched their personal values. • Reported directly to CEO • Developed and managed all clinical affairs for $35 million healthcare organization with 200+ employees • Supervised Directors of Training, Quality, and Recruiting • Provided oversight of product development, thought leadership • Developed specialized quality monitoring systems including interrater-reliability and coding metrics to monitor organization-wide quality of care • Established strategic direction for monitoring and supervision of training initiatives to ensure high quality care • Represented the company at conferences, in the press and in research publications featuring the services provided by the clinical staff. -
Chief Operating OfficerVital Decisions Aug 2012 - Feb 2016Edison, Nj, Us• Reported directly to CEO• Scaled counseling/coaching operations from $8 million to $35 million in 4 years • Expanded counseling/coaching team from 20 to 200 and opened 3 new offices nationwide • Provided oversight and management of all clinical and business operations and growth of counseling operation, HR (recruiting and training), client operations, informatics and specialized focus in developing standard systems as well as process and technologies to enable rapid scaling of operations. • Directly supervised 3 Directors, 10 supervisors and staff of 100+ • Designed, with CEO, the company’s strategic plan in response to internal changes and changes in the external market • Responsible for budget which grew from $8 million to $35 million -
ChairMotivational Interviewing Network Of Trainers, Inc. 2014 - 2016
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Senior Vice President Training And EducationMental Health Systems, Inc Jul 2009 - Jul 2012San Diego, Ca, UsProvided leadership, management and supervision for this state-wide non-profit agency dedicated to improving the lives of individuals, families and communities facing substance abuse and behavioral health challenges. • Provided strategic vision and oversight of all professional development for this $90 million non- profit behavioral health organization with 800 employees in 80 programs across California • Lead the selection, development, and implementation of a new electronic health record (EHR) company-wide • Provided direct supervision to VP of Business Development and Fundraising, Director of Grants, Director of Training and Marketing, and conference support staff • Responsible for budgetary oversight of all departments • Developed all training initiatives including online, in person and virtual trainings • Provided oversight of all company sponsored conferences including the Federal Substance Abuse and Mental Health Services Administration (SAMHSA) Women’s Conference with 750 attendees and national speakers • Represented the organization at international, national and local conferences. -
Associate Vice President (Promoted)Mental Health Systems, Inc Jan 2007 - Jul 2009San Diego, Ca, Us• Provided strategic vision and oversight of 10 Children’s Mental Health Programs with budget of $15 million, staff of 167, and multiple funding streams including, state, county and private insurance • Chaired the company’s gender-responsive initiative, including working with external experts and cross-functional teams to create gender-responsive standards, trainings and certification processes • Presented the company’s gender-responsive certification process at SAMHSA Women’s conference • Direct oversight of hiring, training, supervision and evaluation of clinical and program staff • Successfully submitted grant proposals resulting in award of all program grant renewal • Served as community liaison working within county political systems. • Collaborated with county, city, and school personnel and other support services to ensure high quality of care. • Developed curriculum and lead trainings for corporate office, program staff and community members on variety of clinical topics including, Motivational Interviewing, Treatment of Trauma, Women and Trauma, Girls Development, Gender Responsive Services. -
Program Manager (Promoted)Mental Health Systems, Inc Dec 2004 - Jan 2007San Diego, Ca, Us• Conceptualized, developed, and established a new for-profit program (Family Forces) working with private insurance and produced a profit in first year and continues to have exponential profit annually • Ensured a profit for this program in the first year, with continued annual profit • Provided program and budgetary oversight of 3 contracts, 15 staff, and budget of $2 million • Hired, trained, supervised, and evaluated clinical and program staff • Served as community liaison working within county probation, school and county systems. • Developed program curriculum and led trainings for program staff and community on variety of clinical topics including, Motivational Interviewing, using MI in program design and assessments, Treatment of Trauma, Women and Trauma, Girls Development. -
ConsultantOntrack Consulting Jan 2009 - Apr 2011Develop and provide training on Motivational Interviewing and Treatment of Trauma for domestic violence shelters throughout the state of California. -
ConsultantUniversity Of California San Diego Jan 2008 - Mar 2011La Jolla, Ca, UsDevelop and provide statewide training on Motivational Interviewing for interdisciplinary staff for Department of Juvenile Justice. -
Family SpecialistMarine Corp. Camp Pendelton Jul 2004 - Dec 2004Pilot temporary program. Develop all brochures and marketing information for pilot program. Conduct psychosocial and chemical dependency assessment with family; provide individual (child and adult), couples, family and group therapy; lead groups on combat stress and war reactions; lead psychoeduational seminars for military units.
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Clinical DirectorSan Pasqual Academy Dec 2001 - Jul 2004• Responsible for oversight of all clinical services provided to 140 foster care youth in innovative residential program • Hired, trained, supervised, and evaluated clinical and program staff • Served as liaison between school, Workforces Partnership and residential program • Provided oversight of clinical and case management components of Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Program • Monitored all billing processes
Colleen Marshall Skills
Colleen Marshall Education Details
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University Of San DiegoMarriage And Family Therapy -
UclaPsychology
Frequently Asked Questions about Colleen Marshall
What company does Colleen Marshall work for?
Colleen Marshall works for Two Chairs
What is Colleen Marshall's role at the current company?
Colleen Marshall's current role is Chief Clinical Officer @ Two Chairs || Author.
What is Colleen Marshall's email address?
Colleen Marshall's email address is cm****@****ons.net
What is Colleen Marshall's direct phone number?
Colleen Marshall's direct phone number is +195130*****
What schools did Colleen Marshall attend?
Colleen Marshall attended University Of San Diego, Ucla.
What are some of Colleen Marshall's interests?
Colleen Marshall has interest in Social Services, Singing, Travel, Motivational Interviewing, Health.
What skills is Colleen Marshall known for?
Colleen Marshall has skills like Mental Health, Motivational Interviewing, Psychotherapy, Program Development, Public Speaking, Leadership, Nonprofits, Training, Conflict Resolution, Non Profits, Presenter, Experienced Trainer.
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