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Dedicated, highly-skilled, self-starting professional with 20 years’ experience providing excellent communication and organizational skills in the areas of Computer Systems Support, Office Administration, Management and Supervision. Extensive background in establishment of procedures and systems, data processing, personnel training, presentations and client and supplier interface.
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Engineering Business Process AnalystDart Container Aug 2017 - PresentMason, Mi, UsThe role of the Engineering Business Process Analyst is to develop a solid understanding of Dart’s Eng and functions to evaluate projects, determine return on investment and make recommendations to ensure that appropriate technology or services are developed to meet the Company’s needs. As an advocate, the Eng Business Process Analyst ensures that IT is working on those things that are most important to Eng. The Eng Business Process Analyst supports the areas of Finance, Procure to Pay, Supply Chain & Manufacturing, Eng, Warehouse Management and Master Data. Essential Duties:• Act as an advocate to support or promote Eng interests • Liaise with Eng staff and IT to assist in resolving problems with processes and the associated solutions and software systems• Manage requests from Eng for enhancements and system changes while ensuring IT is providing consultation to their requirements and aligning priorities• Meet with decision-makers, system/infrastructure owners and end users to define business, financial, and operation requirements and systems goals• Working with IT, perform analysis of business or technology requirements and processes• Review and analyze the effectiveness and efficiency of existing processes and systems to develop strategies for improving or further leveraging technology solutions to meet business goals • Build employee knowledge and skills in specific areas of expertise by providing instruction and training to users on processes and system tools to perform their jobs• Ensure confidentiality of sensitive and proprietary information and adhere to company security policies• Collaborate with project managers and project sponsors in IT to continually align the project with business objectives• Provide strategic consultation to Engineering to define or design business processes• Research, identify and internally market enabling technologies based on customer requirements -
Administrative Support Supervisor/Sap Site Coordinator/Training LiaisonDart Container Aug 2012 - Aug 2017Mason, Mi, UsSAP Site Coordinator Ensures that Engineering has completed all readiness and cut-over activities. Provide leadership in the deployment area and taking ownership of the successful site readiness and cut-over for SAP at their site. Follows the deployment strategy/plan and communicates status to the Site Readiness Lead and Cut-Over Lead. Use site experience to help the Site Readiness Lead and Cut-Over Lead foresee and mitigate risks in the SAP site readiness and cut-over through the project lifecycle. Responsible for the development of processes and coordination of all IT work requests. Identification and resolution of pain points that occur as a result of process gaps or functionality in SAP.SAP and Portfolio Management Training Liaison Ensure that Engineering Department receives all training necessary for SAP and Portfolio Management System go-lives. Assign roles and coordinate all training for Engineering Department (480 employees). Coordinate development of training materials, job aides and forms Responsibile for training logistical set-up and site employee training trackingEngineering Dept Administrative Services SupervisorManage a team of 13 support employees for the Engineering Dept; provide proactive leadership and employee development to achieve Dart’s goals. Provide direction, oversight, and support resources for the problem solving and support of existing processes. Provide a vision, direction, technical oversight, and support resources for the development of current and future administrative support processes. Lead projects of significant scope and contribute expertise as required. Identify, develop and implement training opportunities to support the Engineering Dept. administrative needs. Foster two-way communication between team members and members of Engineering groups for the purposes of reducing errors, maximizing lessons learned and developing better ideas. -
Site PlannerGeneral Motors Tonawanda Engine Plant Oct 2000 - Jul 2002Responsible for tracking all aspects of timing on new engine program. Create weekly status reports and work with all groups (Purchasing, Engineering, Manufacturing, Management) to ensure that timing is met. Responsible for monthly presentations given to General Motors Executive Staff.
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Engineering Department CoordinatorGeneral Motors Tonawanda Engine Oct 1999 - Oct 2000Engineering Department Coordinator and Assistant to the Engineering Director. Coordinate all activities for the Engineering Department at General Motors, Tonawanda Engine Plant. Maintain Vacation and Travel Reports. Process timecards for contract personnel. Coordinate Training. Interface with World Wide Purchasing for the purchase of new machinery and equipment. Enter Request for Global Sourcing and Purchase Requisitions into Olympic System for all Engineering Projects. Maintain files. Track fixed assets. Assist in the implementation of ISO 14001. Document Control Coordinator for QS9000 and ISO14001. Special assignments as required by the Executive Staff.
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Executive Assistant To The Vp Of FinanceHoward Miller Clock Company Oct 1996 - Jun 1999Work with Executive Staff on various assignments. Responsible for daily cash reconciliation. Create and update trade discount reports, work analysis reports, foreign exchange reports, trade discounts, and inventory analysis. Maintain and reconcile checking accounts for five (5) Real Estate Companies. Coordinate seminars. •Developed and managed Year 2000 (Y2K) Compliance initiatives. •Developed and implemented a system to track yearly tax payments. •Selected as trouble shooter on various software systems. •Assisted in the implementation of the Interactive Voice Response System.
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Capacity CoordinatorAmerican Axle & Manufacturing May 1995 - Jul 1996Contact suppliers as required to resolve capacity problems. Interface with Engineering and Buyers regarding new programs, parts and problem resolution. Maintain supplier profiles and data forms. Issue monthly Union Contract Expiration Reports for suppliers. Coordinate automated systems for purpose of training department associates, resolve software problems and provide computer assistance. ·Developed and implemented ISO-9000 criteria into departmental work process. ·Selected to train personnel on computerized software systems. ·Created new tracking system for out-going quotation allowing buyers to select best suppliers. ·Identified and implemented upgrades to Supplier Capacity Program, resulting in less down time and more accurate reporting.
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AdministratorTrialon Corporation Jan 1988 - Jan 1992Burton, Mi, UsCoordinated project scheduling activities with General Motors Engineering using Timeline Computer software. Created and monitored computer programs on dBase IIIPlus, enabling users to access client listings. Designed and monitored data bases which show test performed on various vehicle parts. -
Records Management SupervisorBechtel Power Corporation Jan 1981 - Jan 1987Created computerized retrieval indices. Established and enforced departmental procedures. Evaluated job performance of personnel. ·Company liaison with attorneys for documentation of nuclear power plant under construction. ·Supervised and directed the activities of 13 staff members in the records management department.
Colleen Mueller Skills
Colleen Mueller Education Details
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Northern Michigan UniversityPolitical Science
Frequently Asked Questions about Colleen Mueller
What company does Colleen Mueller work for?
Colleen Mueller works for Dart Container
What is Colleen Mueller's role at the current company?
Colleen Mueller's current role is Business Process Analyst.
What is Colleen Mueller's email address?
Colleen Mueller's email address is co****@****ner.com
What is Colleen Mueller's direct phone number?
Colleen Mueller's direct phone number is +173439*****
What schools did Colleen Mueller attend?
Colleen Mueller attended Northern Michigan University.
What skills is Colleen Mueller known for?
Colleen Mueller has skills like Process Improvement, Customer Service, Training, Microsoft Office, Software Documentation, Problem Solving, Management, Continuous Improvement, Access, Engineering, Employee Relations, Quality Assurance.
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