Colleen Munoz's Location
Queen Creek, Arizona, United States, United States
Colleen Munoz's Contact Details
Colleen Munoz work email
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Colleen Munoz personal email
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Colleen Munoz phone numbers
About Colleen Munoz
Colleen Munoz is a Sales Compensation at Medtronic. She possess expertise in xactly, xactly incent, data analysis, analytics, quantitative research and 11 more skills.
Colleen Munoz's Current Company Details
Colleen Munoz Work Experience Details
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Sr. Sales Incentive Compensation Program ManagerMedtronic Oct 2022 - PresentMinneapolis, Mn, Us
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Manager, Sales Incentive CompensationAngiodynamics Aug 2021 - Oct 2022Latham, New York, Us -
Associate Manager, Sales OperationsStryker'S Sustainability Solutions Mar 2019 - Jun 2021Tempe, Az, Us -
Lead Sales Compensation AnalystStryker'S Sustainability Solutions Mar 2018 - Feb 2019Tempe, Az, Us
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Senior Sales Compensation AnalystStryker'S Sustainability Solutions Sep 2015 - Feb 2018Tempe, Az, Us• Serves as Xactly Commissions Software main system administrator and system owner. • Provides and directs daily activities with regard to ongoing maintenance for all employees and records within thesystem, including quota changes and account assignments. • Prepares the semi-monthly payroll process by reviewing all payment elements including manual adjustments ensuring proper approvals have been obtained. Prepares for review and provides consolidated payroll files submission to Corporate Payroll. • Prepares the maintenance of potential order adjustments, terminations, and one-off situations per as directed by Regional Managers, Area Directors, VP - Sales, or HR leadership. • Partners with HR in the administration of annual compensation plans, quotas and rates, ad hoc plan adjustments and managing all new-hires and one-off situations that provide temporary coverage. • Business analytics and reports for Finance, Sales, and HR business partners. • Provides sales compensation modeling. Actively participates and provides inputs in the creation of compensation plans.• Assists Regional Managers and Sales Reps with semi-monthly payroll issue resolution and Sales compensation disputes. • Leads and directs the annual compensation plan updates including territory / region realignment, quota, rates, new hires, terminations, new plan implementation and testing. • Leads and directs sales bonus report development and testing. • Sales compensation process owner, development, and maintenance of process documentations. • Develops techniques for compiling, preparing and presenting sales compensation data. • Work with IT and Xactly to ensure that the Xactly system meets compensation needs and is updated to reflect changes to compensation structure, bonus programs etc.
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Strategic Business AnalystStryker'S Sustainability Solutions Jun 2014 - Sep 2015Tempe, Az, Us• Assist in compiling and analyzing trending information both historical and comparative to identify opportunities and gaps.• Explain trends and provide recommendations based on compiled data. • Analyze large files of customer usage/purchase data files to extract relevant data for new/increased sales opportunity presentation. • Examine and understand client operations, analyze complex problems, interpret data to requirements, and develop integrated reporting solutions. • Research data inconsistencies and identify possible solutions, ultimately identifying more savings potential for customers. • Organize and maintain the report request database and assist in the distribution of workflow. • Research and report on customer device usage trends to New Product Development team as requested. • Ability to create, monitor and report sales trends at various reporting levels. • Compile customer data for Business Review presentations and Request for Proposals (RFP) as needed.
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Customer Care AnalystStryker'S Sustainability Solutions May 2012 - Jun 2014Tempe, Az, Us• Work closely with external team to increase revenue by analyzing multiple reports and identifying inconsistencies within their book of business.• Build relationships with our external partners to provide excellent customer service and address any questions they might have about our products, services, and purchase orders.• Create reports in Business Objects to pull in multiple data sets from different reporting tables to drive desired results/ outcomes and provide informational analysis.• Design business reviews for sales force to drive specific messages with regards to increased savings for hospitals.• Lead a team that developed a new and effective way to process Available Inventory request from the field. Improve on the fairness of order creations from our internal department.• Successfully trained over 7 employees and developed the CCA training manual and program for all new hires.
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Certified Pharmacy TechnicianCvs/Pharmacy Sep 2008 - May 2012Woonsocket, Rhode Island, Us• Answer inbound calls for a high volume mail order pharmacy• Assist patients by faxing their physician’s office to obtain prescriptions and resolve complex issues regarding their medications. • Reduce the time of the call by minimizing the amount of internal transfers to other departments while guaranteeing customer satisfaction.• Assist Physicians and medical staff by answering questions regarding their patient’s prescription history, resolving complications with missing information on prescriptions, and checking to see if specific medications are covered under their patients insurance.• Assist Pharmacists by gathering specific information from Physicians and medical staff so prescriptions can be called in.• Researched faxed/ mailed in prescriptions missing pertinent information regarding member’s eligibility.• Translated incoming renewal prescriptions for members.• Involved in educating members of the benefits of receiving their medications from mail order versus using the local pharmacy.• Increased revenue for CVS/Caremark through an outbound marketing program that educated members on the benefits of using mail order versus the local pharmacy. Overall conversion rate met or exceeded department expectations.
Colleen Munoz Skills
Xactly
Xactly Incent
Data Analysis
Analytics
Quantitative Research
Quantitative Analytics
Medical Devices
Jde One World
Business Objects
Microsoft Office
Microsoft Excel
Microsoft Word
Powerpoint
Customer Service
Root Cause Analysis
Troubleshooting
Colleen Munoz Education Details
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Arizona State UniversityGeneral
Frequently Asked Questions about Colleen Munoz
What company does Colleen Munoz work for?
Colleen Munoz works for Medtronic
What is Colleen Munoz's role at the current company?
Colleen Munoz's current role is Sales Compensation.
What is Colleen Munoz's email address?
Colleen Munoz's email address is co****@****ker.com
What is Colleen Munoz's direct phone number?
Colleen Munoz's direct phone number is +148057*****
What schools did Colleen Munoz attend?
Colleen Munoz attended Arizona State University.
What skills is Colleen Munoz known for?
Colleen Munoz has skills like Xactly, Xactly Incent, Data Analysis, Analytics, Quantitative Research, Quantitative Analytics, Medical Devices, Jde One World, Business Objects, Microsoft Office, Microsoft Excel, Microsoft Word.
Who are Colleen Munoz's colleagues?
Colleen Munoz's colleagues are Susanne Vrijens, Dorotea Golubić, Jason Douglas, Tom Neal, Graber Nathalie, Debra G. Miglionico, Fabrice C.
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