Overseeing and maintaining the public perception of Strategic Digital Systems. Monitoring online presence which includes constantly monitoring various platforms, including social media, reviews, mentions and discussions related to Strategic Digital Systems. Accessing reputation to gauge the current reputation status and identify areas of concern or opportunity. Engagement and interaction is another task which involves the engaging with online communities, responding to comments and reviews, and actively participating in discussions to build positive relationships and address concerns. Crisis management which includes responding swiftly and effectively to crises managing communication to minimize reputation harm.

Managing of the service department team while also handling incoming calls, scheduling of appliance repair appointments, customer service interactions, reports, ordering parts needed for appliance repair, and part returns.

Reconciling month end reports accurately and efficiently. Process payments, claims, and other medical insurance related paperwork for patients and medical providers. Monitor and follow up on all outstanding medical insurance claims, ensuring timely payment. Respond to patient inquires regarding billing and payment.