Operations Administration:• Administrative Operations coordinator, reporting to the Operations Manager supports the Academic Chair and Directors in all administrative and operational matters• Provides leadership and expertise support in developing and implementing strategies to support the curricular and operational needs of academic program (graduate and undergraduate) delivery.• Oversees the planning, coordination, promotion departmental academic events• Working knowledge of institutional policies and practicesPeople Management:• Assists in the recruitment full time and casual staff and workstudy students • Onboarding and training of new staff• Coordinates staff requests for time off, overtime and training • Leads and motivates a diverse workforce, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning, and encouragement of innovation in others.Academic Administration:• Coordination of academic appointments, reappointments, and renewals process• Coordinates faculty recruitment (job posting, application monitoring, travel and accommodations)• Process and management of department payroll for CUPE hires • Assigns and processes teaching assistant contracts and contract faculty assignments in consultation with the Academic Chair, ensuring that teaching support is assigned in accordance with Collective Agreements and aligns with the projected enrolment. • In consultation with the Academic Chair, addresses labour relations issues as required, per University collective agreements and policiesBudget:• Maintains the departmental operational budget to ensure the delivery of academic program.• Develops the annual budget forecasts and budget allocation for the department• Provides guidance and advice to the Chair regarding ongoing budget monitoring and financial activities

• Scheduling coordinator of Gate staff team• Assists with recruitment, coaching/mentoring and professional development• Maintains accurate and up-to-date electronic records • Manages the attendance program• Monitors and adjusts staffing levels based on the requirements of each game/event • Administrative tasks: including documentation, data entry, email mailbox management, and file management.

• Assists with recruitment, coaching/mentoring and professional development• Supervises a team of 80+ gate staff during game day events, ensuring company standards and policies are upheld and staff receive essential tools and resources to be successful in their daily role• Leads pre-game meetings with Gate Staff team• Performs administrative duties including, scheduling, staff reviews, deployment of records• Works collaboratively with co-supervisors and departments to ensure consistent staff management

• Gate staff: Ensuring the delivery of friendly and efficient customer service by greeting each guest, scanning each mobile ticket for verification upon entry • Assisting fans with any concerns or complaints they may have

• Stadium Operations: Gate Staff, Ushering, Wardrobe/Uniform maintenance• Enforcing stadium policies• Gate staff lead: liaison between gate staff and supervisors