Colleen Williams, M.A., Llc, Emdr-T Email & Phone Number

West Bloomfield Township, Michigan, United States

• Checked-in weekly with designated 4th, 5th, 6th, 7th, and 8th grade students on how their classes were going and discuss how they can best be supported• Provided support for academic extension (AE) class every Tuesday and Wednesday by assisting with organization and time management skills• Assisted with social emotional lessons (SEL) with school counselors on topics such as problem solving and how to assertively communicate with peers• Learned how to use MiStar district computer system for scheduling the 8th grade high school classes for the next academic year

• Actively monitored, coached, and assisted adult clients with disabilities or acquired physical, sensory, or cognitive limitations return to competitive employment• Addressed client with prompts regarding what tasks she could have been working on to stay busy when she had moments of confusion or downtime • Acted as an advocate for client if coworkers or customers became disruptive or displayed negativity

Rochester, Michigan, United States

• Trained career ambassadors on how to assist students with their resumes, cover letters, and career related documents in a virtual setting• Showcased leadership and teamwork skills by leading the CAP team to having a 63% increase in appointments from the previous academic year, and a 135% increase in freshman student appointments• Corresponded with students one-on-one to assist and provide feedback with the development of professional resumes/cover letters, job search strategies, and interviewing skills• Recorded relevant interview information in the form of quick videos for YouTube and conduct virtual workshops about resume writing and on campus jobs• Consolidated CAP Team scheduled work hours and organized workshop requests from student organizations on topics such as LinkedIn, Intro to Career Services, and more

• Coached students by providing feedback and assisted with improving their resumes and cover letters during drop-in hours and individual appointments • Collaborated and brainstormed new ideas and initiatives on a task team with other career ambassadors and career consultants focused on increasing freshman engagement • Presented valuable information in the form of presentations to students on resumes, cover letters, job shadowing, interviewing, and more

• Connected and check-in with 6th, 7th, and 8th grade students on issues like peer conflict, anxiety, and grief• Coordinated diversity club and green club meetings after school and plan events such as Harvest Day• Collaborated with teachers, staff, and occasionally parents on 504 plans, IEPs, and MTSS plans each week to support these specific students• Facilitated board game lunches every Tuesday for all grade levels, showcasing strong leadership skills• Planned counseling support groups for multiple social emotional and academic areas including social skills, grief and loss, study skills, and coping skills

• Provided individual counseling to five adult clients on various issues like generalized anxiety, anorexia, depression, grief and loss, anger, and vulnerable narcissism • Co-facilitated two virtual Mental Health Toolbox presentations for counseling students and professionals on Burnout, Compassion Fatigue & Vicarious Trauma and Solution-Focused Therapy • Attended weekly supervision meetings with a licensed professional counselor and doctoral student to evaluate and enhance counseling skill development• Maintained client documentation on Titanium including progress notes, intake notes, safety plans, treatment plans, and contact notes

Clinton Township, Michigan, United States

• Used creativity to design and create weekly cards for hospice patients to brighten their day

• Co-facilitated multiple monthly cancer support group sessions including metastatic breast, leukemia/lymphoma, breast, brain, young adults, and kid support• Placed courtesy calls to clients to remind them of their upcoming support groups, and suggest any events they may be interested in• Introduced Gilda’s Club information and services to new members in initial meetings • Researched local cancer support resources to provide to new members during their intake distress screenings

Rochester, Michigan

o A subcommittee that is partnered with NACADA and the John Gardner Institute that works with other subcommittees to research the best practices of academic advising and Key Performance Indicators

• Responsibilities included attending Crew promotional and giving events, such as Hospital Visits or Superhero Adventures• Worked collectively with all Crew Members to take on responsibilities as the Crew expanded • Spread the word to grow impact of Love Your Melon, and inspired new and creative ideas for the Campus Crew program

Troy, Michigan

• Opened and closed establishment with set procedures and guidelines in order to keep business orderly and maintained• Oversaw counting cash sales in registers• Updated and submitted various reports to ShiftNote, including daily sales goal, bar report, and food safety checklist

Troy, Michigan

• Utilized excellent interpersonal skills when serving wine to guests• Accurately processed patrons’ information while managing numerous guests simultaneously in a fast-paced environment- ensuring quality service

Rochester, Michigan

• Demonstrated an inviting first presence for students and faculty that entered the office• Answered phone calls and precisely transferred individual to appropriate resource, as well as created appointments for students returning from academic dismissal• Supported the office with additional projects related to student success including developing spreadsheets and flyers

Rochester, Michigan

• Reviewed and provided feedback on current communication plans for Faculty Feedback, Second Year Experience and Transfer Year Experience• Benchmarked academic dismissal policies at other institutions to compare with OU policies• Researched specific individuals at institutions involved in student success to be invited to register for annual Great Lakes Regional Student Success Conference

Rochester, Michigan, United States

• Developed course content and lesson plans, as well as facilitated three course sessions• Assisted faculty member with classroom administrative functions such as attendance, entering grades, and responding to student questions• Provided verbal feedback on student presentations, in addition to serving as a role model for other students

Rochester, Michigan

• Created spreadsheets to organize and store student information according to FERPA regulations• Facilitated various projects such as annual inventory, picking up contracts, and assisting with School of Nursing ceremonies • Communicated with professors and faculty to meet various office management needs

Rochester, Michigan

• Provided guidance to four scholars on navigating college and oversaw their academic and social progress• Participated in team building exercises and events to get to know other peer mentors and mentees • Assessed progress of mentees with other mentors in monthly staff meetings, and discussed updates of multiple events CMI was hosting

Shelby Township, Michigan

• Provided care for various clients’ children ages 3-8 during Jazzercise classes by supervising and monitoring the safety of the children, as well as organized activities and snack times• Encouraged children to be patient and understanding with others when addressing conflict• Communicated with parents about their children’s experience in the childcare room

Shelby Township, Michigan

• Created displays according to corporate directives and replenished stock for Black Friday• Assisted customers in finding products by developing a knowledge of store layout and products sold

Master Of Arts - Ma, Counseling, 3.97

Bachelor Of Arts - Ba, Communication, 3.73