Colleen Willoughby

Colleen Willoughby Email and Phone Number

Senior Program Manager @ Lexipol | MBA, PMP Candidate | Product Solutions Go-to-Market and Agile Software Development Program Management @ Lexipol
frisco, texas, united states
Colleen Willoughby's Location
Plano, Texas, United States, United States
Colleen Willoughby's Contact Details

Colleen Willoughby work email

Colleen Willoughby personal email

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About Colleen Willoughby

At Lexipol, our team enhances public safety through agile-driven wellness and learning solutions. With expertise in Scrum methodologies, I lead initiatives from concept to market, ensuring alignment with organizational objectives. My role involves strategizing sustainable program growth and collaborating with stakeholders to maintain vital accounts, directly contributing to the retention of a significant annual contract.My hands-on experience in operations and customer relationship management is demonstrated through successful project leadership and fostering enduring client partnerships. This approach has consistently underpinned the delivery of tailored e-commerce solutions and operational optimizations, reflecting my commitment to excellence and measurable outcomes in program management.

Colleen Willoughby's Current Company Details
Lexipol

Lexipol

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Senior Program Manager @ Lexipol | MBA, PMP Candidate | Product Solutions Go-to-Market and Agile Software Development Program Management
frisco, texas, united states
Website:
lexipol.com
Employees:
275
Colleen Willoughby Work Experience Details
  • Lexipol
    Senior Program Manager
    Lexipol Feb 2023 - Present
    • Lead end-to-end project management for product ideation, development, and go-to-market strategy, ensuring alignment with organizational goals.• Supervise and mentor project teams to achieve program goals, fostering a collaborative environment.• Design and implement strategic programs that drive organizational success, optimizing processes across multiple project teams to achieve key milestones and objectives.• Identify and capitalize on new, sustainable opportunities to support and expand ongoing programs, aligning with broader organizational objectives.• Forged strong partnerships with external organizations resulting in an $850,000 annual contract renewal.
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  • Pfsweb, Inc.
    Program Manager - Client Services
    Pfsweb, Inc. Dec 2019 - Feb 2023
    • Managed diverse ecommerce client portfolio, enhancing OMS, WMS, and omni-channel technologies.• Led projects for BOPIS solutions, streamlined returns, and advanced DOM integrations.• Ensured high client satisfaction, resolved concerns, and maintained positive P&L margins.• Led a team of Business Analysts and Senior Business Analysts, driving their development,performance, and alignment with brand objectives.
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  • Motorola Solutions
    Senior Manager Sales Operations
    Motorola Solutions May 2019 - Dec 2019
    • Implemented operational shifts to boost efficiencies and reduce costs.• Collaborated with IT and cross-functional teams to deploy sales reporting software.• Orchestrated Evaluation Program to enhance sales opportunity wins.• Led development of Sales Operation Analysts, encompassing training and policy enforcement.
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  • Motorola Solutions
    Sales Support Manager
    Motorola Solutions Jan 2017 - May 2019
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  • Motorola Solutions
    Sales Support Coordinator
    Motorola Solutions Jan 2016 - Jan 2017
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  • The Turning Point
    Community Advocate
    The Turning Point 2015 - 2016
    • Created and delivered training programs on abuse prevention for educational institutions, focusing on healthy relationships and sexual assault awareness.• Developed and implemented training sessions for first responders, educating them on the psychology of sexual trauma to better support victims.• Secured grants for nonprofit budget and coordinated community support for fundraising efforts at The Turning Point.
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  • The Bridge Children'S Advocacy Center
    Forensic Interviewer
    The Bridge Children'S Advocacy Center 2014 - 2015
    • Conducted forensically sound interviews for child abuse investigations.• Facilitated case reviews with a multidisciplinary team for updated reports.• Organized fundraising efforts to secure additional funding.
  • The Richdale Group
    Assistant Property Manager
    The Richdale Group Apr 2013 - Jun 2014
    Dallas, Texas
    • Scheduled and coordinated vendors to maintain efficiency in turnaround time for apartment rentals.• Conducted final walk-throughs of apartments to ensure quality standards were met before new residents moved in.• Created and maintained office organization to streamline operations and increase productivity.
  • Starbucks Corporation
    Supervisor
    Starbucks Corporation Jul 2007 - Apr 2013
    Managed employees with both rewards and appropriate discipline when necessary. Maintained a two-minute ticket window with efficient process and world class customer service.
  • Jps Enterprises
    Office Manager
    Jps Enterprises Oct 2009 - Nov 2010
    Organized the office. Kept orders straight and communicated withcustomers in a positive manner through email and phone conversations to build a reputationthe invited business.

Colleen Willoughby Skills

Community Outreach Research Public Speaking Training Event Planning Microsoft Office Customer Service Nonprofits Microsoft Excel Business Process Improvement Child Development Case Managment Psychology Microsoft Word Crisis Intervention Teaching Supervisory Skills Team Leadership Business Process Project Management Business Planning Strategic Planning Fundraising Leadership Business Administration Scheduling Management Business Process Mapping Management Microsoft Powerpoint Problem Solving Staff Development Team Building Conflict Resolution Analytical Skills Sales Operations Marketing Strategy Sales

Colleen Willoughby Education Details

Frequently Asked Questions about Colleen Willoughby

What company does Colleen Willoughby work for?

Colleen Willoughby works for Lexipol

What is Colleen Willoughby's role at the current company?

Colleen Willoughby's current role is Senior Program Manager @ Lexipol | MBA, PMP Candidate | Product Solutions Go-to-Market and Agile Software Development Program Management.

What is Colleen Willoughby's email address?

Colleen Willoughby's email address is cw****@****web.com

What schools did Colleen Willoughby attend?

Colleen Willoughby attended Abilene Christian University, University Of North Texas, Plano Senior High School.

What skills is Colleen Willoughby known for?

Colleen Willoughby has skills like Community Outreach, Research, Public Speaking, Training, Event Planning, Microsoft Office, Customer Service, Nonprofits, Microsoft Excel, Business Process Improvement, Child Development, Case Managment.

Who are Colleen Willoughby's colleagues?

Colleen Willoughby's colleagues are Gary Sparger, Derek Kuykendall, Tim Moss, Ariel Shumar, Dennis Rahe, Marielyn Perez, Brad Herm.

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