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Colleen Long Email & Phone Number
Scientific Researcher
at
Texas Woman's University
1 work email found
@genesys.com
1 phone found area 972
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Scientific Researcher
Location
Dallas-Fort Worth Metroplex, United States
Who is Colleen Long? Overview
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Quick answer
Colleen Long is listed as Scientific Researcher at Texas Woman's University, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a work email signal at genesys.com, phone signal with area code 972, and a matched LinkedIn profile for Colleen Long.
Colleen Long previously worked as Graduate Research Assistant at Collin College and Senior Technical Support Engineer at Genesys. Colleen Long holds Bachelor'S Degree In Nursing, Anatomy And Physiology from Collin College.
Company email context
Email format at Texas Woman's University
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{first}.{last}@genesys.com
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AeroLeads found 1 current-domain work email signal for Colleen Long. Compare company email patterns before reaching out.
Profile bio
About Colleen Long
Enthusiastic, reliable, and driven to excel personally and professionally. Aptitude for problem solving and learning new skills quickly. Results-oriented individual with an exemplary track record of quality control, customer service, and operations installation, maintenance, and repair.Interact professionally with all levels of staff and maintain the highest level of confidentiality, able to diffuse sensitive issues with tact and diplomacy.
Listed skills include Telecommunications, Ip, Enterprise Software, Unified Communications, and 42 others.
Current workplace
Colleen Long's current company
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7 roles
Colleen Long work experience
A career timeline built from the work history available for this profile.
Scientific Researcher
Current
Jun 2024 - Present
Graduate Research Assistant
Jan 2023 - Jun 2024
Senior Technical Support Engineer
Support customers with a focus on Management Framework and Historical Reporting solutions including WFM, Pulse, and Stat Server.Work with Third Party vendors to resolve complex customer issues.Engage with product development to resolve software defects.
Sep 2021 - Oct 2022
Contact Center Solutions Architect
Responsible for the review, design, development, and execution of Contact Center enhancements and projects globally for the Genesys Pure Connect application. Additionally, performing the release planning and change control activities for all contact center changes. Design items include attendant call flow, handler design, database updates, and real time reporting management.
May 2016 - Sep 2021
Senior Software Engineer
Manage product defects by identifying the issues and collaborating with Design for resolution. Provide top tier customer service and technical support on reported issues from the business partners.Implemented and managed a lab of 10 Host servers and over 100 virtual servers.Risk Assessment / Impact AnalysisResearch and DevelopmentTechnical Specifications DevelopmentPlanning / Implementation
Dec 2010 - May 2016
New Product Introduction Manager
Managed international customer trial programs allowing products to be launched per schedule with high quality. Managed accurate release testing for all new applications, providing final approval for fully functional solutions prior to general availability. Implemented user acceptance testing with a focus on documenting defects and executing test cases.Provided enhanced support to Channel Partners on first implementation of Contact Center reducing implementation time and cost at their customer sites.Provided high level support and resolution management for Contact Center Multimedia solutions.Created instructional videos facilitating the installation and integration of Contact Center products.
Dec 2000 - Dec 2010
2 education records
Colleen Long education
Bachelor'S Degree In Nursing, Anatomy And Physiology
Collin College
Bachelor Of Science (Bs), Computer Science
Nmsu
FAQ
Frequently asked questions about Colleen Long
Quick answers generated from the profile data available on this page.
What company does Colleen Long work for?
Colleen Long works for Texas Woman's University.
What is Colleen Long's role at Texas Woman's University?
Colleen Long is listed as Scientific Researcher at Texas Woman's University.
What is Colleen Long's email address?
AeroLeads has found 1 work email signal at @genesys.com for Colleen Long at Texas Woman's University.
What is Colleen Long's phone number?
AeroLeads has found 1 phone signal(s) with area code 972 for Colleen Long at Texas Woman's University.
Where is Colleen Long based?
Colleen Long is based in Dallas-Fort Worth Metroplex, United States while working with Texas Woman's University.
What companies has Colleen Long worked for?
Colleen Long has worked for Texas Woman'S University, Collin College, Genesys, Palo Alto Networks, and Avaya.
How can I contact Colleen Long?
You can use AeroLeads to view verified contact signals for Colleen Long at Texas Woman's University, including work email, phone, and LinkedIn data when available.
What schools did Colleen Long attend?
Colleen Long holds Bachelor'S Degree In Nursing, Anatomy And Physiology from Collin College.
What skills is Colleen Long known for?
Colleen Long is listed with skills including Telecommunications, Ip, Enterprise Software, Unified Communications, Voip, Testing, Sip, and Wireless.
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