Colleen Cunningham Email & Phone Number

Newtown Square, Pennsylvania, United States

• Design and implement Business Intelligence solutions using a variety of products & technologies, including but not limited to, SAP NetWeaver Business Warehouse, SAP HANA, Data Services/Data Intelligence, SuccessFactors Data Integration Center, C4S, SAC, Intelligent Workplace, Python, JSON, etc.• Design and implement security concepts for different products (e.g. BW, SAP HANA, etc.)• Performance optimization of solutions• Support Predictive Analytics in the HR People Analytics area• Provide training and coaching on various BI technologies

• Enterprise Dashboard & Reporting Focus Topic Co-Lead• Design and implement Business Intelligence solutions using a variety of products, including but not limited to, SAP NetWeaver Business Warehouse, SAP HANA, C4S, SAC, Data Services, Design Studio, Analysis for Office, Dashboard Designer/Xcelsius, SAP Business Explorer, and Webi• Design and implement security concepts for different products (e.g. BW, BPC, etc.)• Provide training and coaching on various BI technologies

• Team Lead for the transnational BI CoE Authorization Office (BW & BOE authorizations)• Designed and implemented SAP BW solutions (e.g. BW InfoProviders, ETL process, BW process chains, and reporting authorizations, queries, and web templates) • Provided project coaching, including recommendations about which BOBJ tools to use• Managed and trained third party resources

• Designed and managed ETL processes for data warehousing• Designed BW dashboards• Lead continuous improvement process for automation of ASUG/SAP Benchmarking Reports• Created and supported the Deal Roadmap VBScript and VBA code

• Designed and implemented relational database applications and web-based systems to support the US Sales Operations and the Value Engineering organizations • The above responsibilities resulted in the following accomplishments:o Automation and scalability of ASUG/SAP Benchmarking Reports, which reduces the amount of time to generate a report from 5+ days to minutes and allows ASUG/SAP to run 20+ simultaneous benchmarking survey initiativeso The development and launch of the Customer Value Lifecycle (CVL) Management web-based tool, which introduces additional productivity gains into the Value Engineering sales processo Data collection templates for collecting content for the CVL toolo The development and launch of the Customer Value Management application, which allows the entire Customer Value Management team to monitor and report on deal-related transactions and metrics

• Developed and managed relational databases• Worked with the KM Leadership team to define and manage “best practices” for benchmarking the value of KM• Collaborated with internal and external content providers to ensure that the Sales content repositories were updated in accordance with the content architecture and maintenance schedules• The above items resulted in the following accomplishments:o 34% increase in productivity of the Proposal Management team o Reduction in the time it takes to generate customer proposalso Ability to re-use effective sales contento Identification, compilation and reuse of KPIs, customer quotes and pain points by industry and product lineo Alignment of KM efforts and scorecard to the business objectives

I developed and taught lecture materials (i.e. slides, exams, homework assignments and labs) from scratch for the Database Administration I (ISYS365) undergraduate course. In addition to modifying and teaching existing lecture materials for the Database Management Systems I (INFO605) graduate course, I also developed exams & assignments for the course. The topics included, but were not limited to: data modeling, SQL and PL/SQL, Oracle, MySQL and Microsoft Access.

• Lead the design, development and support of relational database applications (e.g. SQL Server applications; Access/VBA applications, etc.)• Lead the design, development, deployment and maintenance of Lotus Notes/Domino (Java) workflow applications for the desktop and iPAQ PDA handheld devices; creating and supporting Access/Excel/VB/VBA applications• Lead the training of employees on various applications• The above items resulted in the following accomplishments:o $1,000,000 in additional revenues from the Access/VBA Analytical Price Increase programo Improved ability to manage prospects with the Contact Management System, and new ability to use data for financial and production forecastingo Streamlined production reporting with improved accuracy using Lotus Notes/Domino and Lotus Scripto The ability to capture customers’ signatures on the iPAQ PDA handheld device for services rendered, which minimized the number of billing disputeso Automatic scheduling of annual inspections in accordance with customer contracts, which minimized the lag between inspections and increased the amount of revenues generated from annual tank inspectionso Minimized the number of new equipment purchases while maximizing the use of existing equipment inventoryo The ability to generate Certificates of Analysiso The ability to determine the amount of additional sales required to offset expenses due to safety accidents

• Lead teams for FDA validation of production facilities• Programmed control systems for plants• Developed Crystal Reports that interfaced with the plant control systems• Developing and maintained database application to manage the Y2K project• The above items resulted in the following accomplishments:o Compliance with FDA process validation requirementso Accurate and timely reports

• Managed small capital projects within budget for the Carbon Dioxide Division• Interfaced with customers to assess their specific product quality and statistical analysis requirements• Collaborated with customers, production facilities, and vendors to improve and communicate information about the company’s product analysis capabilities• Lead the design, implementation, and maintenance of a production reporting system• Served as an active member of the Management Review Team for the ISO 9001 Quality System with direct responsibility for writing and disseminating document changes and conducting audits• The above items resulted in the following accomplishments:o Capital projects were completed within budgeto Modification of the contract review process to include a review of the customer’s product quality requirements compared to the quality capabilities of the plantso Reduced number of rejected product due to incorrect product purityo The ability to charge customers a premium for product qualityo The ability to monitor the production facilities performance (e.g. downtime trends, actual production volumes vs. budget production volumes vs. design capacities, etc.) to identify potential areas for improvemento The ability to minimize ISO non-conformities

Master Of Engineering (M.Eng.), Software Engineering

Master Of Science (M.S.), Information Science

Bachelor Of Chemical Engineering