Colleen Dalton, E-Mba Email and Phone Number
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Executive - Sustainable Tourism, Brand, Emerging Technology, Outdoor Sports, Ski Areas, Hospitality, USA & International Adventure Travel & Tourism.* Driven, passionate, business-minded, goal achieving, straight-talking, caring.
Visit Truckee-Tahoe
View- Website:
- visittruckeetahoe.com
- Employees:
- 5
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Chief Executive OfficerVisit Truckee-Tahoe Oct 2020 - PresentTruckee, California, United States -
Director Of Tourism & Economic DevelopmentVisit Truckee | Truckee Chamber | Truckee Tomorrow Sep 2015 - Oct 2020Truckee, California
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Interactive Marketing DirectorSilver Legacy Resort Casino Jun 2013 - Aug 2014Reno, Nevada AreaAdvanced software/on-demand platforms and agency priorities to yield the maximum ROI.Drove growth in media ROI through new and reinvigorated digital paid and organic channels.Introduced new Key Performance Indicators that measure digital, customer database-driven goals.Rebuilt a new Interactive Team focused on good communication, goals and win/win thinking.Brought together various stakeholders to unify under one Brand vision and mutual financial goals.Had fun! -
Vice President - Customer Experience MarketingPropertyradar Feb 2013 - Jun 2014Truckee, CaResponsible for rebranding, social media, advertising, CRM, inbound content marketing, email, state-of-the-art marketing automation and web site redesign for a 2nd generation real estate software start-up. -
Vice President, Brand Marketing & CommunicationsMammoth Mountain Ski Area Oct 2011 - Feb 2013Mammoth Lakes, CaSteered cultural shift towards expanding the family segment while growing the youth Brand position.Increased family California market share via Brand, Creative, Interactive, Social and CRM Strategies. Introduced Market Research (NPS), Business Intelligence, Advertising and Branded Customer Service to create long term shifts in visitation and Brand sentiment.Managed marketing, social, production and PR team of twelve responsible for off and on-mountain events, hospitality, retail, ski/ride school, dining.Responsible for oversight of promotion, brand and interactive agencies. -
Interactive Marketing DirectorNorthstar-At-Tahoe Resort May 2004 - May 2011Lake Tahoe, CaliforniaSteered the online Brand strategy for Booth Creek Ski Resorts Corporate overseeing six properties: Northstar-at-Tahoe, Sierra-at-Tahoe, Summit-at-Snoqualmie, Waterville, Cranmore, Loon Mountain.Worked with Vice President of Sales & Marketing to ensure new ideas delivered the Brand message and increased sales - from Email Marketing to targeted online advertising, social and geo-based mobile and APP marketing.Identified new tech and usability opportunities, wrote RFPs, negotiated deals, selected + managed agencies, developers and ASPs. Set social, mobile, CRM and e-commerce goals.* Web Net Promoter Score: 83.5* E-commerce sales increased by 501%.* Online Lodging sales increased by 375%.* Search Engine Marketing ROI: 2,396% * Display Online Advertising ROI: 1,650% * Grew opted-in Customer Email database five-fold.* Launched first-to-market Facebook content + e-commerce.Developed and executed the online advertising media plan: identifying brand vs. direct response goals, placing the buy or managing agencies, publishers, and networks. Directed creative and landing page optimization.Developed Social/Web Team - driving achievement of goals that raised revenue while educating & entertaining the guest. Leveraged existing channels while implementing new ways to reach the target audience: Facebook, Twitter, Google Places, Geo-Marketing (QR codes, SMS, APPS)Identified trends, utilized web analytics, conducted qualitative and quantitative surveys to gauge consumer tech adoption. Tested concepts, experimented and implemented new ways of segmenting and engaging with target audiences. Inspired departments to adapt technologies that raised the guest experience including Central Reservations Live Chat (33K chats in 2010), text messaging and Location Based APP offers.Project managed multiple Desktop, Social & Mobile Site redesigns working with interactive and creative agencies including Eleven, Mering/Carson, iCrossing and Treeline Interactive.
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Marketing & Pr ManagerSugar Bowl Ski Corp. Apr 2003 - Apr 2004Responsible for Brand Development and ROI using traditional and online advertising, web and email marketing, public relations, major event marketing including Red Bull, Fortune 500 special promotions, customer surveys and Resort collateral.
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E-Business Development And Marketing StrategiesTotal Quality Marketing (Tqm) Feb 2002 - Sep 2003* Branding, corporate makeovers, market repositioning.* Web site redesign, CRM database development, E-marketing strategies, SEO, B2B links/agreements.* Clients: Palace Press International (Hong Kong/New York), Mandala Publishing (Marin, CA), Hamakua Eco Center, Hawaii
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Vice President Of Business DevelopmentMyths And Mountains Oct 1995 - Dec 2001Positioned global travel brand as a luxury adventure tour operator targeting the affluent traveler. Differentiated the brand with unique educational itineraries: wildlife & the environment, cultures &crafts, religions & holy sites, folk medicine and traditional healing.Responsible for growing revenue tenfold in four years by developing proprietary online itinerary-building tools, managing overseas vendor quality, developing and selling new luxury itineraries throughout Asia and South America, overseeing offline and online marketing, and garnering major media coverage from Outside Magazine to the New York Times.
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Marketing & Conference Planning ManagerResort At Squaw Creek Sep 1993 - Sep 1995Developed Marketing systems and materials to position a AAA Four-Diamond property with conference services as the premiere lodging destination for Squaw Valley Ski Corp. FIT guests and groups.
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Quality Facilitator & Marketing ManagerBalzer/Shopes Aug 1990 - Jun 1993Clients: Advertising Agencies BBDO & JWT (Lexus, The Gap, Marriott) Delivered to agency quality expectations through team facilitation and statistical process control.
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Marketing AssociateChuck Blevins & Associates Sep 1989 - Jul 1990Clients: USA Today & affiliated Gannett newspapers. Developed customer database, marketing materials, and computer graphic presentations.
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Quality Analyst & ResearcherUsa Today Aug 1988 - Mar 1989Advertising Operations Clients: newspaper advertisers including The Hilton, The Marriot, Holland America. Graphed quality trends using statistical process control techniques.
Colleen Dalton, E-Mba Skills
Colleen Dalton, E-Mba Education Details
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Phoenix University, E-MbaE-Business Development -
Graphic Communication Technology
Frequently Asked Questions about Colleen Dalton, E-Mba
What company does Colleen Dalton, E-Mba work for?
Colleen Dalton, E-Mba works for Visit Truckee-Tahoe
What is Colleen Dalton, E-Mba's role at the current company?
Colleen Dalton, E-Mba's current role is Chief Executive Officer at Visit Truckee-Tahoe.
What is Colleen Dalton, E-Mba's email address?
Colleen Dalton, E-Mba's email address is co****@****dar.com
What is Colleen Dalton, E-Mba's direct phone number?
Colleen Dalton, E-Mba's direct phone number is +153041*****
What schools did Colleen Dalton, E-Mba attend?
Colleen Dalton, E-Mba attended Phoenix University, E-Mba, California Polytechnic State University-San Luis Obispo, University Of Redlands.
What are some of Colleen Dalton, E-Mba's interests?
Colleen Dalton, E-Mba has interest in Backpacking, Cultural And Arts Foundations, Non Profit Work With Environmental, Long Distance Trail Running, Yoga, Backcountry Skiing, Road And Mountain Biking, Skateskiing, Climbing.
What skills is Colleen Dalton, E-Mba known for?
Colleen Dalton, E-Mba has skills like Strategic Brand Consulting, Brand Strengthening, Brand Equity Development, Brand Development, Brand Management, Creative Strategy, Email Marketing, Interactive Strategies, Website Development, Online Advertising, Marketing Strategy, Web Design.
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