Colleen Dutton-Cook Email & Phone Number

Utah, United States

Ogden

1766 Junction Ave, San Jose, Ca 95112

Act as the point of contact between the executives, employees and clients.Managed requests from all levels appropriately with as discretion when needed. Point of contact for temporary employees including time card submissions. Invoice review and reconciliation.Arrange meetings, and appointments.Make travel arrangements.Take dictation and minutes.Monitor office supplies and research suppliers and advantageous deals.Produce reports, presentations, interoffice notices and event flyers. Review engineering contracts for typographical errors.Develop and carry out an efficient documentation and filing system.

Oakland, California, United States

• Took medical histories and recorded vital signs• Confirmed drug refills, telephoned prescriptions to the pharmacy• Prepped patients for x rays, removed sutures, and changed dressings of patients• Prepared patients for examinations, and supported physicians for the duration of examinations• Collected and arranged laboratory specimens and carried out basic laboratory tests

Hayward, Ca

Process Orders from multiple sources including Hospitals and Military bases.Process Invoices for next day turn around.Respond to incoming phone calls and emails with medically critical time constraints.Communicate daily with vendors and shippers to acquire tracking and ensure timely deliveries to the correct parties.Special Assignments as needed including: Training new and temporary employees. Sending out surgical samples.Ordering supplies.Preparing orders for warehouse shipment.

Fremont, Ca

• Took medical histories and recorded vital signs• Confirmed drug refills, telephoned prescriptions to the pharmacy• Prepped patients for x rays, removed sutures, and changed dressings of patients• Prepared patients for examinations, and supported physicians for the duration of examinations• Collected and arranged laboratory specimens, preformed out basic laboratory tests

Administrative Support for the President, Vice President and CFO, Human Resources and MarketingOrdering all office supplies and maintaining all office equipment.Main point of contact for repair hot-line for 35 stores. Directed repair crew to stores. Communicated daily with Owner including emailing updated spreadsheets with the status of each store.Answered all incoming calls for executives and directed accordingly.Prepared and shipped all Fed Ex, Ups and Us Mail.

Responded to over 100 incoming calls per dayToggled through multiple screens while assisting customers with their banking concernsPromoted to escalation que where I managed escalated calls passed on from other call center employees.

Primary caregiver for my Father and raising a child.

Account Executive in charge of existing accounts and the acquisition of new accounts.Created advertisements for clients of the Valley Yellow Pages while encouraging clients to upgrade their current advertisements.

Education record

Associate In Applied Science Degree, Medical/Clinical Assistant

Bachelor Of Arts (Ba), Liberal Arts And Sciences/Liberal Studies

Education record

Certificate, Administrative Medical Assistant