Colleen Fleming Email & Phone Number

Chicago, Il, Us

• Developed educational strategy for the CQI (Continuous Quality Improvement) department• Enhanced existing training with UX updates, responsive design, learning analytics, and searchable just-in-time help• Converted hundreds of pages of PDF documents into searchable resource websites for quality improvement programs at ACS• Created templates for e-learning modules, instructional videos, handouts, presentations, and websites• Implemented and managed an education beta testing program of more than 200 users• Developed instructional content for surgical clinical reviewers, patients, providers, and staff• Provided internal consulting services in instructional design, educational technology, and learning analytics • Trained internal staff to develop content using Articulate Rise, Camtasia, Adobe Creative Cloud, and Adobe RoboHelpPresentations:ACS Quality and Safety Conference (July 23, 2017)- "Evolution of Training and Education"DevLearn (October 25, 2023)- "Engaging Busy Subject Matter Experts"

Stanford, Ca, Us

• Designed and produced MBA degree courses, professional certificate courses, and MOOCs in collaboration with faculty members, video producers, motion graphics designers, and software developers• Provided instructional design input and evaluation for cross-departmental projects, including the selection of a new media asset management platform and creation of new studio for distributed synchronous sessions • Project manager for online, “flipped” classroom, and technology training projects• Project manager for the data migration planning and execution phase of transitioning to a new media asset management platform (Kaltura) • Trained and supported faculty and staff on the use of NovoEd and Canvas learning management systems, Camtasia, and various other educational technology tools• Member of the hiring committees for various open Digital Solutions department roles and coordinated an onboarding program for new instructional designersPresentations:Instructional Technology Council Webinar (March 3 and September 22, 2015)- "Accessibility Tips for Online Course Design"Online Learning Consortium International Conference (October 14, 2015)- “Synchronous vs. Asynchronous: How to Select the Best Format for Your Instructional Content” (Contributing author)

Chicago, Il, Us

• Designed new online and blended graduate-level psychology courses• Collaborated with faculty course authors to create high quality and engaging online learning activities• Provided learning management system and technical support for students, faculty, and staff• Implemented an accessibility review process to ensure that students with disabilities could access all relevant course materials• Developed training material (written instructions, in-person presentations, and online courses) on a variety of topics including: course design, alignment, Moodle learning management system, online education best practices, pedagogy, and accessibility.Presentations:Baltimore MoodleMoot conference (July 23-24, 2013):- "Creating a Moodle Template Based on Quality Matters Standards"- "Design a Course the Adler Online Way"QM Conference on Quality Assurance in Online Learning (October 1-4, 2013)- "Creating a Moodle Course Template Based on QM Standards" (Poster presentation)SLATE Conference (October 10-11, 2013)- "Ensuring Accessibility in Online Education"- "Focusing the Course Design Process on Alignment"Sloan-C International Conference on Online Learning (November 20-22, 2013)- "Focusing the Course Design Process on Alignment"- "Ensuring Accessibility in Online Education" (Poster presentation)Instructional Technology Council Webinar (March 25, 2014)- "Ensuring Accessibility in Online Education"

Oakbrook Terrace, Il, Us

Worked as an Instructional Design Consultant at Grant Thornton on a short-term contract basis. Responsible for audio editing, instructional design, e-learning module creation, and converting instructor-led course materials to a new template.

St. Petersburg, Florida, Us

Author of Catalina Marketing's Artisan 3.0 software User Guide and Admin Guide

Chicago Chic is a website with articles focused on fun events going on in Chicago and interesting facts about the city. Responsibilities include writing, editing, interviewing sources, event research, social media management, graphic design, photography, and website management.

Chicago, Il, Us

• Developed and produced interactive e-learning product training programs for INXPO's virtual event and webcasting software• Trained hundreds of software product users (clients and internal staff) in live sessions, both in-person and via online presentations• Created and taught internal new hire orientation and training program, which improved employee integration and decreased turnover• Responsible for the development and upkeep of written training materials, on-demand e-learning modules, user guides, HTML training websites, instructional videos and webinars, and storyboards • Final editor of new software release notes and production guides

London, Gb

Responsible for reception and administrative duties for the Dublin office of the Irish Sun, Sunday Times, and Irish News of the World.

Dublin, Ie

Assisted students with disabilities in classes at Trinity College Dublin. Took detailed class notes for deaf students and students with physical handicaps in a variety of departments, in addition to creating study materials for exams.

Aurora, Il, Us

Oversaw quality control for custom e-learning training programs and learning management systems. Wrote and edited training materials (including online help pages). Managed project development and other members of the QA team.

Boston, Massachusetts, Us

Tutored students (ages 14-17) on a one-on-one basis for the ACT and SAT standardized tests and helped them improve their general scholastic study skills.

Mphil, Popular Literature

Ba, Rhetoric - Creative Writing

Graduate Certificate, Information Accessibility Design And Policy (Iadp)