Colleen Lewis Email and Phone Number

I repair the body of cars and trucks using various tools and Bondo.

Customer Service in a Retail Setting

This was a temporary position, but enjoyed it while I was there. The employees are very nice they made me feel welcomed. I worked fairly independent, Checked emails, answered phones, checked over purchase orders to make sure customers received correct merchandise, input data for accounts payable/receivable for invoices into Quick Books, filed paperwork, sorted mail, provided excellent internal and external customer service.  AccomplishmentsI got more hands on experience working with Quickbooks

I started working in the "Cold Room" (32°) unpacking and repacking creamers. Making boxes for the product to be placed in. And packing chocolate & strawberry milk. Once that assignment was finished I transferred to the Meat department where I worked in the steak room packing all kinds of cuts of steaks filling orders that were to be sent out to local restaurants.  Accomplishments Well for one I surprised the guys being a female having the ability, strength and wanting to palletize, so I was the only female that palletized the product when we didn't have a guy to place the product on pallets to be shipped out. It was a lot of heavy lifting but I liked it.

One of the main requirements of this position is that all Surveillance Employees are held to strict confidentiality during and after employment, along with the ability to multi-task your daily duties whether it be monitoring the casino floor, the card rooms, the cage area, or the premises over CCTV/Closed Circut TV while answering phones, or dispatching to Security,or Tribal Gaming, or inputting all transmissions of the two way radio, You are also required to learn every departments policies and procedures, the Gaming Internal Control Standards, Rule 9, I worked closely with Tribal Gaming on all reviews and Investigations and was required to write full, thorough detailed reports with correct spelling and grammar as on occasion our reports were used as evidence in court trials. Overall on a daily basis I worked with my team of Agents monitoring the Casino floor and outside premises to ensure the safety of the patrons, employees, and assets were safe from theft, fire, assault, drug activity, burglary, and bomb threats.

This position assist the Crew Leader with the day to day activities of the Enumerators making sure all daily duties are assigned and completed in a timely but through manner to meet all timed deadlines.

This position supervises Valet Personnel to ensure the safe, effective and efficient parking and retrieval of patron vehicles.  Accomplishments

This position assists the Shift Supervisor with the day to day activities and assists the Surveillance Agents with their daily duties of monitoring the the premises, patrons, and employees over CCTV/Closed Circuit TVProtect the assets of the casino via CCTV – Observe/Report criminal activity• Investigate potential liabilities and criminal activity on casino premises• Track and record the progress of employees within the department / maintain portfolios

This position parks and retrievies vehicles in a safe but timely manner with a focus on positive customer service.

This position promotes positive guest relations and creates a friendly atmosphere while monitoring the Slot Floor and paying out jackpots, and /or resolving an issue or complaint a guest might have.

This position promotes positive guest relationships with a strong emphasis on great customer service, and confidentiality of patron information, data entry, and skills for promoting different events within a Gaming atmosphere.

This position is a Customer Service position, that promotes positive guest relations and great customer service skills.