Colleen Baker Email and Phone Number

- Attends and facilitates cross-functional meetings with stakeholders (Marketing, DevOps, Operations, Engineering)- Supports the technology platform with key business stakeholders by soliciting and analyzing requirements- Produces and maintains project deliverables such as user stories, wireframes, and detailed specifications for UX launches- Spearheads complex initiatives by managing timelines, identifying risks, and communicating dependencies cross-teams as needed.- Streamline… Show more - Attends and facilitates cross-functional meetings with stakeholders (Marketing, DevOps, Operations, Engineering)- Supports the technology platform with key business stakeholders by soliciting and analyzing requirements- Produces and maintains project deliverables such as user stories, wireframes, and detailed specifications for UX launches- Spearheads complex initiatives by managing timelines, identifying risks, and communicating dependencies cross-teams as needed.- Streamline Support Issue Management (SIM) process to decrease number of tickets required to move over to development team to troubleshoot by 35%.- Develop 20+ trainings for Learning Management System on new products and features.- Key Achievement: Recognized as Tech Team All Star of Q4 (2023) Show less

•Created reports for 15+ client files, compliance requirements, project progression, and deadlines•Successfully implemented an e-learning project and adjusted materials for a virtual classroom while guiding stakeholders and clients through the transition to remote instruction•Assisted the implementation teams in integrating new systematic processes for compliance resolution practices•Planned and implemented projects that correlate with curriculum, and provided direction and support… Show more •Created reports for 15+ client files, compliance requirements, project progression, and deadlines•Successfully implemented an e-learning project and adjusted materials for a virtual classroom while guiding stakeholders and clients through the transition to remote instruction•Assisted the implementation teams in integrating new systematic processes for compliance resolution practices•Planned and implemented projects that correlate with curriculum, and provided direction and support with step-by-step instructions for a largely diverse clientele to follow that ensure successful project completion•Managed teams and projects, ensuring work procedures were completed according to compliance•Conducted performance gap analysis to assess current state, track performance, and meet deadlines•Built relationships with stakeholders through regular client calls to maintain or improve engagement•Developed and implemented a training strategy with corresponding curriculum and instructional materials•Designed and delivered synchronous trainings, high-impact presentations, and supplemental materials using multiple technology systems and various learning methodologies •Collaborated on learning resources, training techniques, and teaching strategies with other instructors•Developed individual learning plans for 15 + clients with diverse needs in order to make progress and fill achievement gaps•Read and provided feedback for over 300 reports to ensure compliance with state and federal processes Show less

•Created reports for 75+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 75+ clients with diverse needs in order to make progress and fill achievement gaps•Utilized project management methodologies to plan and coordinate all resources, schedules, and details for clients to receive and complete projects and activities focused on various content areas•Developed and presented Train-the-Trainer sessions on IDEA, Section… Show more •Created reports for 75+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 75+ clients with diverse needs in order to make progress and fill achievement gaps•Utilized project management methodologies to plan and coordinate all resources, schedules, and details for clients to receive and complete projects and activities focused on various content areas•Developed and presented Train-the-Trainer sessions on IDEA, Section 504, and various learning methodology implementations for over 50 staff members.•Responsible for evaluations of 10+ employees in accordance with district standards for annual review Show less

•Created reports for 30+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 30+ clients with diverse needs in order to make progress and fill achievement gaps•Presented materials to clients using various technologies, training techniques, and learning aids•Collaborated with team members to identify clients with specific learning challenges and developed action plan to facilitate accommodations and modifications within… Show more •Created reports for 30+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 30+ clients with diverse needs in order to make progress and fill achievement gaps•Presented materials to clients using various technologies, training techniques, and learning aids•Collaborated with team members to identify clients with specific learning challenges and developed action plan to facilitate accommodations and modifications within alternative learning environments•Motivated clients to actively contribute and engage with projects, lessons, and interactive assessments Show less

•Created reports for 75+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 75+ clients with diverse needs in order to make progress and fill achievement gaps•Utilized project management methodologies to plan and coordinate all resources, schedules, and details for clients to receive and complete projects and activities focused on various content areas•Guided 5+ new instructors in onboarding processes, implementation of… Show more •Created reports for 75+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 75+ clients with diverse needs in order to make progress and fill achievement gaps•Utilized project management methodologies to plan and coordinate all resources, schedules, and details for clients to receive and complete projects and activities focused on various content areas•Guided 5+ new instructors in onboarding processes, implementation of learning management systems, classroom management techniques, and compliance reporting processes•Motivated clients to actively contribute and engage with projects, lessons, and interactive assessments•Created detailed performance reports on each activity and client for compliance purposes Show less

•Created reports for 30+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 30+ clients with diverse needs in order to make progress and fill achievement gaps•Utilized project management methodologies to plan and coordinate all resources, schedules, and details for clients to receive and complete projects and activities focused on various content areas•Developed and presented Train-the-Trainer sessions on IDEA, Section… Show more •Created reports for 30+ client files, compliance requirements, project progression, and deadlines•Developed individual learning plans for 30+ clients with diverse needs in order to make progress and fill achievement gaps•Utilized project management methodologies to plan and coordinate all resources, schedules, and details for clients to receive and complete projects and activities focused on various content areas•Developed and presented Train-the-Trainer sessions on IDEA, Section 504, and various learning methodology implementations for over 50 staff members.•Oversaw scheduling and compliance processes for state testing programming, including state field tests Show less

• Established and enforced rules for behavior and policies and procedures to maintain order among students.• Prepared materials and classrooms for activities.• Modified the general education curriculum for special needs students based upon a variety of instructional techniques and instructional technology.• Taught socially acceptable behavior, employed techniques such as behavior modification and positive reinforcement.• Instructed through lectures, discussions, and… Show more • Established and enforced rules for behavior and policies and procedures to maintain order among students.• Prepared materials and classrooms for activities.• Modified the general education curriculum for special needs students based upon a variety of instructional techniques and instructional technology.• Taught socially acceptable behavior, employed techniques such as behavior modification and positive reinforcement.• Instructed through lectures, discussions, and demonstrations in more than one subject (mathematics, history, science, English, etc.) Show less