Colleen M Barnes Email & Phone Number

United States

Provided corporate support to operations in multiple areas of the USA, predominantly on the West Coast from mid-2021. Worked primarily in Elderly Nutrition, but also in Head Start school and institutional operations. Provided leadership and support to multiple sites in multiple states. Operations and technical leadership in establishing and implementing company SOP’s. Maintained a positive presence throughout the organization and communities in which we operated, including serving as an… Show more Provided corporate support to operations in multiple areas of the USA, predominantly on the West Coast from mid-2021. Worked primarily in Elderly Nutrition, but also in Head Start school and institutional operations. Provided leadership and support to multiple sites in multiple states. Operations and technical leadership in establishing and implementing company SOP’s. Maintained a positive presence throughout the organization and communities in which we operated, including serving as an ambassador and role model of the TRIO Community Meals vision and standards. Provided direct support in the process of on-boarding and training all salaried managers in the company, including but not limited to onboarding checklists, company SOP’s, and company policies. Ensured a superior experience for all guests. Consistently identifying, implementing, and reinforcing operational standards, procedures and systems to ensure overall guest and client satisfaction. Guided and supported new business unit openings, product launches, culinary program implementation, marketing initiatives, etc., including leading unit level training and implementation. Provided functional knowledge and expertise, developed processes and procedures to ensure business performance against company operating standards and metrics, including guest/client satisfaction; employee engagement; revenue & profitability; and safety & sanitation standards. Effectively guided the assigned units in achieving business objectives. Monitored and ensured that all food and beverage preparation areas and employees maintained the highest standards of public health, sanitation, and safety. Ensured proper food handling and safety procedures were always in effect. Effectively resolved company challenges and issues. Built and sustained positive relationships with all stakeholder communities, including employees, clients, guests, partners, shareholders, and the communities in which we operated. Show less

Food Service Director at Gulf Coast State College. Responsible for guest service, client relations. caterings, food cost, food ordering. Hiring employees, on-boarding, training and development. Full service dining and remote gourmet coffee kiosks. Provided catering to weekly STEM camps. Fee account. Contract cancelled due to drop in student enrollment and funding in the aftermath of Hurricane Michael, despite the best efforts of both the College and Valley Services to find a way to lower… Show more Food Service Director at Gulf Coast State College. Responsible for guest service, client relations. caterings, food cost, food ordering. Hiring employees, on-boarding, training and development. Full service dining and remote gourmet coffee kiosks. Provided catering to weekly STEM camps. Fee account. Contract cancelled due to drop in student enrollment and funding in the aftermath of Hurricane Michael, despite the best efforts of both the College and Valley Services to find a way to lower cost and still provide exceptional service Show less

Memphis Tn (Mifa)

Food Service Director from initial contract. Elderly Nutritional Program (Meals on Wheels) at Memphis Inter-Faith Association (MIFA). Producing up to 2400 meals a day for delivery by both volunteers and senior center route delivery drivers. Responsible for full P&L, Food cost, ordering, labor cost, hiring and payroll, accounts payable, accounts receivable, creating annual budget. Partnered with dietitians to create menu cycles. Recommended substitutions when necessary. Planned and… Show more Food Service Director from initial contract. Elderly Nutritional Program (Meals on Wheels) at Memphis Inter-Faith Association (MIFA). Producing up to 2400 meals a day for delivery by both volunteers and senior center route delivery drivers. Responsible for full P&L, Food cost, ordering, labor cost, hiring and payroll, accounts payable, accounts receivable, creating annual budget. Partnered with dietitians to create menu cycles. Recommended substitutions when necessary. Planned and executed special holiday meals and menus in consultation with client. Volunteered on Christmas Day to prepare all meals for Christmas delivery. Created and produced shelf stable and frozen meals in anticipation of inclement weather events to ensure that senior's nutritional needs for met. Successfully participated in three contract renewals. Show less

Greater Memphis Area - (St Francis Hospital, Methodist Hospitals)

Assistant Food Service Director at St. Francis Hospital, Memphis TNCreated and implemented opening manager schedule and routine to provide coverage of earlier morning service shift. Created and implemented unit specific job descriptions and responsibilities for food service hourly associates at both Memphis and Bartlett locations. Menu development with Chef for both locations of St Francis hospitals. Assisted with ordering and inventory. Certified Dietary Management course. Assisted with… Show more Assistant Food Service Director at St. Francis Hospital, Memphis TNCreated and implemented opening manager schedule and routine to provide coverage of earlier morning service shift. Created and implemented unit specific job descriptions and responsibilities for food service hourly associates at both Memphis and Bartlett locations. Menu development with Chef for both locations of St Francis hospitals. Assisted with ordering and inventory. Certified Dietary Management course. Assisted with start up of Bartlett location by training hourly employees and creating grab-n-go and salad bar options at the hospitalOperations Manager at Methodist University Hospital, Memphis, TNResponsible for payroll and catering accounts receivable. Supervised catering events, assisted in supervising cafeteria operations, supervised kitchen operations, supervised patient services cold pack out prep and re-therm deliveries.Catering Manager at University Hospital, Memphis. TNResponsible for the all catering functions. Menu development with Chef, room set up, and service of function. Responsible for caterings from large department function to Board dinnersCatering Manager - Le Bonheur Children's Hospital, Memphis TNResponsible for the all catering functions. Menu development with Chef, room set up, and service of function. Responsible for caterings from large department function to Board dinners Show less

Greater Memphis Area

Trained and supervised staff for fresh vending food, catering, and deli operations. Menu creation for fresh food vending. Responsible for inventory control and ordering of frozen vending products. Responsible for catering functions ranging from executive meetings to company wide meals for clients with 3500 or more associates. Streamlined product distribution to reduce waste and provide improved service