• Answered multi-line phones, greeted and assisted visitors, clients, new hires and vendors as point of first contact.• Set up & processed new hires including I9’s & other documentation into the system• Created workers’ compensation certificates for commercial clients• Supplemented special projects which including mass mailings, tracking marketing information & tax prep through Excel• Performed multiple office duties including processing US Mail & FedEx, archiving documents & monitoring client SUI notices. • Ordered office supplies including maintenance of various office machinery while negotiating with vendors.

• Grass roots marketing. contacted fan sites and provided materials and answered questions regarding documentary project• Receptionist answering multi line switchboard• Worked on special projects with billing department • Clerical duties: mail, scanning documents and emailing to proper departments, filing

• Worked in call center setting, supporting company’s products and technologies.• Regarded as expert to clients, taking broad perspective to identify issues and recommend solutions.• Recognized for effectiveness in resolving complex and challenging payroll data problems.• Partnered with clients, offering information, best practices, and training on ADP solutions.• Prepared special calculations for clients, demonstrating how to calculate employees pay rate automatically.• Created special reports for clients, proving useful in resolving payroll issues.• Set up benefit accruals for clients, aiding in accurately tracking employee vacation, sick, and other paid time off.• Attained near perfect rating on company point structure based on customer comments and feedback on services provided.

• Aided in daily HR office operations and support functions; adapted seamlessly to various tasks and company settings.• Performed employment interviews and job matching functions, new hire orientation & training.• Processed comprehensive background checks, ensuring compliance to regulatory mandates and documentation requirements.• Participated in special projects and programs, including marketing, telemarketing, and collections, interfacing with all departments, ensuring quick, cohesive, and positive outcomes.• Provided input into problem-solving & quality assurance by applying effective organizational, interpersonal, & communication. • Collected on past due accounts as a result of thorough account reviews and follow-up activities.

• Answered multi-phone line switch board, scheduled appointments, worked on special projects, and typed client correspondences. • Greeted customers and visitors as first point of contact entering the building and directed to appropriate department or person.