Colleen Miller Email & Phone Number

Greater Ottawa Metropolitan Area

Smiths Falls, Ontario

London, Ontario

XTIVITY Inc. improves productivity, reduces maintenance inventory value and provides accurate lead-time information through proven optimization service solutions. XTIVITY’s unique service identifies, quantifies, reports, optimizes and audits inventory operations activity – offering immediate payback with little disruption to your organization.For the last five years, I have been working as project coordinator and supply chain analyst, in a consulting capacity. The company I am employed by, Xtivity, works with asset intensive industries to optimize inventory lifecycles, teach and encourage warehouse best practices, and collaborate on various projects with company stakeholders. My education was focused primarily in business commerce, and have completed my project management certification, and am in the process of completing my APICS designation through Fanshawe College. These combined with my project management experience and analytical skills makes me an excellent candidate for this position. During my five years at Xtivity, my primary functions have been strategic data analysis, project coordination and project delivery. This role has allowed me to work with some of North Americans largest consumer packaged goods, paper mills and mining companies, through a Software as a Service (SaaS) platform. I have led cross functional teams on collaborative projects, developed approaches for these companies to have a positive impact on their working capital and process improvements. I regularly present to groups of 15-75 stakeholders using web-based platforms, or in person at client locations. Through these experiences, I have continued to enhance my interpersonal skills, building cohesive working relationships with clients and internal team members.

London, Ontario

• Managed 15-20 client accounts, receiving their raw data each month, writing proper SQL scripts to input into our standard software, and analyzed data each month to provide standard services, along with customized reporting and support services. • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.• Resolved all customer complaints in a professional manner while prioritizing customer satisfaction and developed proficiency to communicate on all management levels via various media, phone, email.• Implemented database designs and data models and performed regular database backups.

Windsor, Ontario

• Managed a wide range of retail supervisory functions, generating profitable results by providing sales leadership, motivation, energy and enthusiasm to a team of store associates.• Coordinated team management functions, gaining experience in leading teams to performance success.• Achieved outstanding results; attained the highest store associate sales revenue, leading by 400% using exceptional selling and upselling techniques.

London, Ontario

• Overhauled part of the Customer Relations Management (CRM) system, Salesforce, resulting in a more accurate and user-friendly data system. Maintained system to facilitate email campaigns to clients and customers.• Coordinated a wide range of sales and marketing support functions, enabling the achievement of company objectives. • Gained fundamental knowledge of SAP, ISO industry standards and supply chain logistics.

London, Ontario

• Developed exceptional sales and communication skills, overseeing lead generation and follow-up contact with potential customers to successfully increase club member recruitment.• Promoted to the club opening team based on strong sales performance.

London, Ontario

- Managed a wide range of retail supervisory functions, generating profitable results by providing sales leadership, motivation, energy and enthusiasm to a team of store associates; coordinated team management functions, gaining experience in leading teams to performance success - Achieved outstanding results; attained the highest store associate sales revenue, and top 10 company wide sales revenue, through the use of exceptional selling and upselling techniques- Passion for marketing, having acquired strong knowledge of retail merchandising, product layout/placement and consumer behaviour, along with an understanding of sales trends

Honours Business Administration/Bachelor Of Commerce, Marketing

Course Specialization: Marketing, Advertising, Consumer Behaviour, Sales Planning/Forecasting, 3-Part Sales Course, Logistics / Supply Chain

Graduate Diploma, Logistics, Materials, And Supply Chain Management

Professional Certification, Project Management

Business, Marketing

Education record