Colleen Kaplan Email & Phone Number

Chicago, Illinois, United States

- Educate parishes and schools on O365 solutions. Proactively meet with parish and school staff to understand their pain points and tailor O365 solutions to meet their needs. - Provide solutioning services, including troubleshooting, leading training sessions, drafting quick reference guides (QRGs), creating training pages/videos and other supporting materials.- Develop and maintain Arch-wide training initiatives to engage employees.- Develop and implement a Microsoft champion user group for employees across the Archdiocese to collaborate and learn how to best leverage Microsoft apps and programs in their departments.

- Identify customer needs and partner with stakeholders to tailor and deliver customized training content.- Use research and customer data to anticipate customer needs and act as a trusted source and support for training, implementation, and facilitation.- Lead training sessions for large and small groups of customers from all verticals- Seek out relationships and build community with local education and non-profit customers leveraging Microsoft tools in their organizations.

Remote

- Provide professional learning opportunities (workshops, webinars, online courses, conference sessions, etc.) on high-priority topics or for high-priority audiences such as elementary educators, district parent liaisons, special education teachers, and library media specialists, technology staff, families, and students.- Lead monthly library media specialist virtual networking events to create a dedicated space for librarians to network, collaborate, and share best practices.- In partnership with the Illinois State Board of Education Family and Community Engagement (FACE) department, lead two monthly Family and Community Empowerment virtual networking meetings (one in English and one in Spanish) to create a dedicated space for parent/family liaisons and parent-facing school staff to network, learn, and share best practices.- Develop custom materials and implement training cohorts for educators and administrators focusing on effective educational pedagogy using Microsoft technology. This cohort will provide over 30 hours in professional development and will launch in January 2022. The pilot cohort will be 30 educators, with plans to expand the program in summer 2022.- Develop and implement a training program targeted at equipping pre-service and first-year teachers with the educational technology skills they will need to be successful in the classroom. The program will launch in early summer 2022.- Act as the LTC's Microsoft Global Training Partner lead trainer and point of contact.- Provide consulting and professional development sessions for schools and districts focusing on Microsoft Education apps and resources. Sessions are on a variety of topics, including Teams, OneNote, Office 365 apps, accessibility tools, coding, Minecraft, and general best practices in a 1:1 Microsoft environment.- Develop general educational technology resources, such as the Technology Integration Framework, in collaboration with other LTC staff.

Remote

- Facilitate virtual and in-person professional learning events related to remote and hybrid learning for teachers, administrators, technology staff, families, community members, and students.- Provide expertise and assistance to districts, families, and other stakeholders related todigital learning and remote learning best practices.- Develop resources in collaboration with LTC Digital Content Specialist and other LTCstaff.- Assist statewide LTC staff with regional and statewide initiatives and activities related todigital learning.- Create and maintain resources for the LTC SPARK Program to support parents and caregivers through remote and hybrid learning. Resources include digital guides, troubleshooting modules, podcasts, infographics, social media posts, live webinars, and video recordings.

Wheaton, Il

- Work in conjunction with the administration and IT department to plan and implement a building-wide 1:1 Mobile Learning Initiative for the 2015-2016 school year.- Develop and deliver student and staff training on Windows 8/8.1 and Windows 10, Office 365, and OneNote (including Classroom Notebooks), as well as Microsoft Surface Pro 3 device orientation and troubleshooting.- Coordinate building visits, classroom tours and student/teacher panels (in conjunction with the Microsoft Oakbrook store) for educators looking into making the move to the Office 365 or Surface platform for their own 1:1 programs and private sector industry professionals looking to better understand how Microsoft tools can be successfully implemented in an educational setting.- Plan and coordinate community events focusing on Microsoft technology, including a Minecraft themed Hour of Code event and several Microsoft coding summer camps, for junior high and high school students.- Serve as a building administrator for Blackbaud-Whipplehill's Education Management Solutions (LMS), managing the school's resource board, event registration forms, academic forms, class pages and gradebooks, and general troubleshooting. Additionally responsible for creating and delivering all student and staff training content.- Develop and deliver training for teachers on various topics of instructional teaching tools.- Collaborated with teachers to create digital content for use in their classrooms. Examples include OneNote notebooks, SMART board programs, slideshows, blogs, videos, and instructional aides.- Regularly meet with department staff to assess technology needs, as well as developed customized technology tutorials for student and teacher use.- Promote the use of technology with faculty and students to support the implementation of State and National Standards - Assist the Director of Technology in troubleshooting various building-wide technology issues.

Chicago, Illinois

- Provide contracted professional development sessions focusing on Microsoft in the Classroom. - Specialize in instructing educators in best practices for using OneNote 2016 and OneNote Class Notebooks in a classroom setting. - Experienced providing meaningful professional development that is targeted to a staff’s customized goals, as well as working with teaching staffs of varying sizes, capacities, and needs.

Byron, Il

- Developed training for teachers on various topics of instructional technology, such as NearPod, Socrative, Edmodo, eBackpack, Glogster, WeVideo, SCRATCH (by MIT), and QuickKey.- Collaborated with teachers to create digital content for use in their classrooms. Examples include SMART board programs, slideshows, blogs, videos, and instructional aides.- Regularly met with department staff to assess technology needs, as well as developed customized technology tutorials for student and teacher use.- Promoted the use of technology with faculty and students to support the implementation of the Common Core State Standards - Assisted the Technology Aide in minor repairs to student laptops at the school’s Help Desk- Additional responsibilities included sophomore class moderator

Chicago, Illinois

Saint Therese Chinese Catholic School, Chicago, IL 2011 – 2013Junior High Reading and English TeacherTeaching Experience- Junior high English Language Arts and religion classes. - Worked closely with reading specialists and Title I teachers to ensure success and improved literacy for students of all learning abilities.Leadership Experience- Initiated and led the transition to being a Google Apps for Education school, leading to the ability to teach “paperless” classes in the junior high.- Lead coordinator for the Summer Enrichment Program. Duties included scheduling weekly classes, directing the student recommendation process, monitoring teachers, organizing weekly field trips, handling discipline problems, delegating building maintenance tasks, and supervising the implementation of daily routines and weekly communication to parents.- Lead coordinator for the Saturday School Enrichment Program. Duties included coordinating weekly curriculum, organizing daily routines and meal times, and acting as liaison between classroom teachers and Saturday School instructors.Notre Dame High School for Girls, Chicago, IL 2010 – 2011English Teacher- Taught literature survey and elective courses for grades 9-12. Courses included Introduction to Literature, Study Skills, Introduction to Composition, World Literature, Composition, Public Speaking, American Literature, Advanced Composition, Journalism, Film Studies, and Multicultural Literature.- Taught religion and theology classes for grades 11-12. Courses included Peer Ministry and The Life of Christ.- Additional responsibilities included Sophomore Class Moderator, Cooking Club Moderator, Notre Dame High School for Girls Recruitment Ambassador, International Fest Irish Dance Instructor

Master Of Arts (Ma), Educational Leadership And Administration, General

Bachelor Of Arts (B.A.), English/Language Arts Teacher Education