Colleen Kendall, Dmcp Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Lake Oswego , Oregon, Us

Lake Oswego , Oregon, Us

Chicago, Illinois, Us

• Managed and fostered relationship with current and new vendors and supplier partners• Curated new and unique virtual experiences and events for clients• Hosted Virtual Events for clients and technical behind the scene logistics for 10 - 1,000+ participants • Created, developed and managed website content• Post event follow up with clients and provide feedback to team and suppliers

Responsible for creating proposals in response to sale's RFPs, event portfolios and site inspection documents; assisted with marketing and business development materials; liaised and maintained relationships with supplier partners; created, developed and executed large scale corporate client events and programs.• Played a key role in office leadership team and successfully oversaw the Creative Services Department• Designed experiential responses for sales presentations, marketing materials and RPFs• Curated compelling copy for all social media content, blogs, and marketing materials• Developed and flawlessly executed corporate events and programs for groups of 24,000+• Efficiently oversaw all program components, including branding, staffing, decor, entertainment, interactive elements, tours and activities, CSR elements, and food & beverage• Established and nurtured supplier partnerships• Identified opportunities for improving standard operating procedures and streamlining interdepartmental processes• Supplied comprehensive data and analytics on department's win/loss ratios and ROI• Made valuable contributions to sales and operations efforts during peak season

Las Vegas, Nv, Us

Partnered with corporate clients to bring and execute corporate events, meetings, tours and transportation to Chicago• Successfully prospected, solicited, and qualified potential business relationships.• Expertly qualified in-coming sales inquiries.• Exceptional management and consultation services to new and existing accounts.• Collaborated and prepared strategic sales initiatives with department members.• Acted as an ambassador for company by actively participating in professional industry organizations within the hospitality community.• Demonstrated excellence in client acquisition and retention, working with esteemed companies such as AstraZeneca, Merck, Honda, Martiz Travel, Amazon Web Services, and Amica.

Orlando, Fl, Us

Developed and implemented processes for the Venue Account Managers (VAMs). Responsible for VAM training of Experience Builder (XB), implementing best practices and standards within the role as well as continued development of tools and resources vital to the field. Liaised between the product team and partnership team to create features needed in the field as well as roll out new processes based on product development.• Prospected, qualified, and onboarded Partners in accordance with Kapow's standards• Curated and developed engaging experiences featured on the Kapow Marketplace by collaborating with local venues, restaurants tour groups, activity suppliers, and decor companies.• Demonstrated exceptional project management skills in the development of the Kapow Account platform, working closely with IT and Sales teams.• Fostered and cultivated strong relationships with Partners, facilitating seamless activation, setup, and adoption of the Kapow Account to ensure maximum success.

Orlando, Fl, Us

Assisted VPA Director and product team with any process updates to Venue Account Managers, Client Account Managers and copywriters. Kapow Account Manager is the assists with selling, onboarding and account activation and customer support for The Kapow Account, Kapow's online event booking platform for all Kapow Partners.• Created unique, turnkey event experiences to feature on Kapow’s Marketplace• Procured hospitality suppliers to partner with for experiences•Trained, mentored and supervised creative team• Successfully launched marketplace and platform in 17 new markets within the US• Created standard operations procedures with management team for account department• Project Management of the development of Kapow Account platform between IT and Sales• Onboarded and worked with Partners to activate, setup and adopt the Kapow Account

Orlando, Fl, Us

Worked to prospect, obtain and create experiences for their individual marketplaces. The VAM is accountable for being the “Tastemaker” within their market to provide unique, one-of-a-kind event experiences to feature on the Kapow Marketplace. Within this role, responsibility included for onboarding new partners (restaurants and bars, venues, tours, decor, etc.), experience and event creation, Partner adoption of the Kapow Account, Partner retention and meeting changing goals that are set by the company.• Prospected, Qualified and Onboarded Partners that align with Kapow standards• Weekly meetings with new Partner Prospects to pitch Kapow Partnership• Worked with Partners to activate, setup and adopt the Kapow Account • Developed unique, turnkey experiences with Partners that will sell and work towards the goals set out by the business.• Ongoing maintenance, audits and updates to Experiences based on any partner changes and seasonality• Ongoing updates and maintenance to Partner Accounts within Salesforce• Experience Creation Workflow, Checklists and approvals• Bi-Weekly audit of marketplace experiences • Monthly experience expansion and site repositioning• Collaborared with internal sales team for prospecting Partners that fit client demand• Maintained an understanding of the ever changing VAM process and Kapow products (VPA & XB)

Chicago, Il, Us

• Collaborated with Regional VP of Operations and VP of Group Sales to successfully achieve annual sales and marketing objectives for Spiaggia's Private Dining Rooms.• Effectively supervised incoming sales leads, ensuring prompt and efficient follow-up.• Liaised all client requests to various departments including the culinary team, event director, front-of-house and back-of-house staff, as well as restaurant managers, pre and post events.• Strategized, organized, and flawlessly executed a wide range of events, ranging from intimate corporate dinners to grand-scale receptions.

Las Vegas, Nv, Us

Responsibility included but was not limited to proposal creative in response to sales RFP, program and event development and implementation; management and coordination of all operations pertaining to assigned corporate special events (offsite events, tours, transportation, decor and entertainment), as well as managing client expectation, special events staff, onsite logistics, operation and execution of special events; responsible for budget management, client billing and program reconciliation.• Successfully developed proposals in response to RFPs• Effectively managed budgets and created compelling proposals• Established and curated comprehensive event portfolios and pictorials, showcasing an impressive range of successful events• Orchestrated impactful marketing and business development materials, contributing to overall brand enhancement• Demonstrated expertise in planning, budgeting, and managing clients, ensuring seamless execution of large-scale corporate events• Coordinated event logistics, including but not limited to venue selection, vendor management, and budget planning• Supervised and executed events for notable clients such as Cardinal Health, 2012 Ryder Cup Team Europe, SCA Tissue, AIBTM, and the American Bar Association.

Responsible for implementing and executing various events and fundraisers for a non-profit, private high school in Rogers Park.• Planned a wide range of events and fundraisers for a prestigious non-profit, private high school in Rogers Park.• Collaborated closely with Academy President and Board to enhance the school's position and visibility in the community through effective marketing and public relation initiatives.• Implemented innovative strategies to attract attendees and sponsors, resulting in increased participation and financial support for the school.• Developed and maintained strong relationships with donors, community partners, and stakeholders, fostering long-term partnerships and generating ongoing support for the school.

Responsible for planning, developing and executing public relations, marketing and communication projects for the firm's healthcare, non-profit and public sector clients.• Provided daily project operations including client communication, vendor coordination, client task assignments, and efficient deadline prioritization.• Prepared effective media relations, crisis management, and strategic public relations strategies for a diverse client portfolio encompassing Fortune 500-sized corporations and local non-profit organizations.• Collaborated closely with the creative team to conceptualize, plan, and coordinate marketing and branding initiatives, ensuring seamless execution and optimal results.• Dedicated support and guidance to the sales and design team, effectively managing project progress and adherence to deadlines.• Notable clients included Mercy Health System, The Toledo Zoo, and Mayor Mike Bell.

• Customer service and relationship management with vendors, expediting orders, maintaining shipment dates• Purchase duties for select vendors• Updated and maintained the company's database program Tribute• Maintained purchase order and quote systems for products

• Edited, formatted and create Media Guide for the 2006 Season• Wrote copy, edited and created layout for the quarterly issue of the U.S. Speedskating's magazine The Racing Blade: Olympic Edition• Developed and edited documents for mailings, newsletters and radio spots for the World Short Track Championship• Prepared creative concepts and proposals to attract sponsors and advertise with U.S. Speedskating for Torino Olympics

Ba, English, Minor Art History

Art History

Education record