Senior Front Desk Staff
CurrentI handle all customer interactions while on-duty, including walk-ups, phone calls, texts, and email, as well as provide teacher and staff support. It is always my goal to exceed customer expectations with friendly and knowledgeable service. I safely rig aerial equipment for use, and am ready to assist with any participant needs including aerial rescue, first aid, and CPR. I have extensive experience with using Mindbody Online software to schedule classes, generate reports on studio metrics, compile customer contact lists with quick turnaround times, troubleshoot complex errors, and manage day-to-day operations. Also, a small part of my job (but one which I enjoy!) is hand-lettering signage.