Managing Director, Product Management
CurrentP&L accountability for a $225M personal lines property insurance portfolioDesigned and executed strategic state roadmap towards target profitability through a controlled growth framework; driving improvement in capped non-catastrophe loss ratio year over year, while the industry experienced inflation driven profitability deteriorationLed key state initiatives across team of analysts and product managers, including pre-quote and pre-bind underwriting scorecards and new pricing programsManaged numerous program refreshes and rate revisions across footprint, met with regulators to gain alignment and shorten approval timesOwned stratified commission logic in all states, driving favorable mix shift while lowering the homeowners commission rateLed product communications to distribution partners; meeting quarterly with our state independent agent councils and speaking at multiple distribution reward trips and partnership site visitsLed response to inflation trends through several major initiativesDeveloped, filed and implemented numerous new coverages and policyholder benefitsLed team of 15 employees, including product managers, product analysts, actuarial students, business analysts and data scientists. Managed expenses by implementing numerous process improvement initiatives, resulting in an increase in premium per FTE since joining.Successfully rebuilt team - recruiting, hiring and developing high potential analysts and product managers, while managing out underperforming and poor job fit employees
