Colleen Reed Email & Phone Number

I am a Product Manager for the USPTO with a focus on development and implementation projects. I offer a strong and varied background in both software and personnel management. I am adept at all forms of communication and excel at solutions based on customer success criteria. My skills are in full lifecycle support and project management; my passion is creating the value that brings the customer success. In my program and project management, I have developed work plans and resourcing, schedules, and budgets for projects. I have managed matrixed resources and blended teams, achieving project objectives on time, within scope, and on budget. I have participated in all aspects of proposal development, project planning and launch, technical guidance, documentation, and implementation of all levels of projects and tasks. It is my professional pleasure to guide my team members in self-improvement and to support their career growth as well as maintain my own certifications and knowledge. Specialties: Program/Project Management, Operations Management, QA, CM, requirements analysis, full lifecycle testing, performance metrics, white papers, training.

Listed skills include Gi, Policy Writing, Writing, Workforce, and 125 others.