Colleen Wilson Email & Phone Number

Portland, Maine, United States

Human Resources liason for the Barron Center, a skilled nursing and rehabilitation facility providing services to individuals in need.

Colleen is a landscape photographer based in Portland, Maine. She is a morning person who loves to photograph her cat, the sunrise, and birds. Her photo North Pond was featured in the January 2017 issue of Down East Magazine.

Portland, Maine, United States

Conduct management and employee training for this multi-state organization. Partner with leaders to improve employee performance. Manage benefit enrollments & changes and educate staff on benefit offerings. Integral role in migrating accurate employee data to ADP Payroll. Clarify and update existing policies. Lead conflict resolution and policy interpretation efforts.

Collaborates with programs to Improve manager and employee performance by identifying and clarifying problems, evaluating and implementing solutions, and by counseling and coaching managers and employees. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of services performed. Develops and executes recruiting strategies to attract and retain talent.

Portland, Maine Area

Supported the management of HR Services as a member of the Benefit Operations team. Developed action plans to address needed process improvements to existing programs. Performed special projects relating to organizational HR needs as requested and provided a range of administrative, analytical, and project support. Completed data gathering and statistical analysis, presented and reported findings in a succinct fashion, and identified recommendations for changes.▪ Resolved a $30K+ discrepancy between benefit deductions and orders due to an 18-month lapse in benefit system audits.▪ Wrote a process guide for benefit plan audits and implemented a monthly audit system to prevent future cost discrepancies.

Portland Maine

Provided a broad range of operational support for the HR department as a member of the Leave Administration team. Coordinated all types of leave of absences (short- and long-term disability, Family Medical Leave (FMLA), personal, maternity/paternity, Jury Duty, military, paid and unpaid sabbatical). Communicated with vendors, employees, payroll associates, and other internal affiliates. Provided accurate and timely payment of disability leave benefits. Trained employees and people managers on the leave of absence process. Worked with cross-functional teams to implement process improvements. ▪ Received recognition for developing a new system for administering leave claims, training staff on the new procedures, and successfully managing the program for 2 years.

Laconia, New Hampshire

Provided HR services such as job postings, processing background checks, personnel file maintenance, benefits enrollments and changes, coordinating training, monitoring legal compliance, and completing audits.

Portland, Maine

Delivered HR services for a 125-member medical practice. Responsible for all aspects of benefits, company policies and procedures, salary administration, staff training, government regulation compliance, recruitment and retention, new hire onboarding, and employee relations. Presented employee orientation and benefit administration sessions. Worked with cross-functional teams toimplement process improvements.▪ Completed an update of the personnel policy manual and incorporated HR processes and responsibilities into department managers scope of work.▪ Migrated payroll processing and time and attendance recordkeeping to automated online systems and trained staff to use the new systems resulting in decreasing the processing timeframes for supervisors and increasing employee visibility of their timecards and leave balances.▪ Streamlined the new hire onboarding process to include online training segments.▪ Implemented the organization’s first-ever salary administration policy and pay structure to include pay ranges and grade levels resulting in the ability for the management team to anticipate future payroll costs and employees and candidates gained knowledge about salary growth potential.▪ Updated the benefits administration system by obtaining a new benefits broker and changing the benefit eligibility guidelines resulting in consistency and an overall decrease in benefit premiums for employees and ease in the benefits administration process

South Portland, Maine

Processed weekly payroll in addition to performing tasks to support the HR manager including leave administration, employee relations, new hire orientations and personnel file maintenance.

Yarmouth, Maine

Provided HR Services primarily focused on recruiting and sourcing new advertising opportunities.

Portland, Maine

Managed client appointments and medical files at the Healthcare for the Homeless clinic.

South Portland, Maine

Processed weekly payroll in addition to performing tasks to support the HR manager including leave administration, employee relations, new hire orientations and personnel file maintenance.

Portland, Maine

Provided a board range of HR support for the Practice on benefits, company policies and procedures, salary administration, staff training, government regulation compliance, recruitment and retention, new hire onboarding, and employee relations. Presented employee orientation and benefit administration sessions. Worked with cross-functional teams to implement process improvements.

Westbrook, Maine

Provided a broad range of HR services as part of a large human resources team for this national organization. Responsibilities included recruiting & selection, employee relations, labor relations, worker's compensation and benefit administration.

Manchester, Nh

Provided HR Services in a manufacturing environment to include worker's compensation, OSHA compliance recordkeeping, employee orientation/training, employee relations, personnel file maintenance, and leave administration.

Concord, Nh

Provided a broad range of HR support services with a focus on recruiting & interviewing, new hire orientation, personnel file maintenance & storage, benefits administration and worker's compensation.

Bachelor, Science Human Resource Management

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