Colleen Pope Email & Phone Number

United States

Monroeville, Pennsylvania

• Created an effective schedule based on projected forecasting and sales promotions• Developed and executed hiring plans to ensure store was adequately staffed• Oversaw the execution of standard operating procedures and employee training• Conducted new employee orientation and processed new employee paperwork • Drove profitable sales growth through operational efficiency and talent development• Tracked business performance to amplify success and identify areas of opportunity

Monroeville, Pennsylvania

• Assessed staffing needs, developed recruiting strategies, and executed hiring plans• Completed pre-screening calls, conducted interviews, and promoted the brand to attract top talent• Conducted onboarding for new hires and ensured accuracy of employee paperwork and I-9 Forms• Trained new employees in accordance to company policies and procedures• Implemented new company standards and training programs to staff of approximately sixty employees• Developed and coached seasoned employees into mentors to help lead others• Created store-based recognition systems for employees based on performance and customer satisfaction

Greensburg, Pennsylvania

• Assisted customers on the sales floor by greeting customers, answering questions, and offering product knowledge in order to help drive sales• Efficiently and accurately checked out customers at the cash wrap while promoting the benefits of the brand credit card• Maintained a safe work environment for both employees and customers