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Colleen Thomas Email & Phone Number

Director, Customer Engagement Center Communications at Marriott International
Location: Rockville, Maryland, United States 13 work roles 3 schools
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Current company
Role
Director, Customer Engagement Center Communications
Location
Rockville, Maryland, United States
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Who is Colleen Thomas? Overview

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Quick answer

Colleen Thomas is listed as Director, Customer Engagement Center Communications at Marriott International, a with 206259 employees, based in Rockville, Maryland, United States. AeroLeads shows a matched LinkedIn profile for Colleen Thomas.

Colleen Thomas previously worked as Director, Strategic Communications at Marriott International and Senior Manager, Communications & Change Management at Marriott International. Colleen Thomas holds Mba, Organizational Behavior from Baylor University - Hankamer School Of Business.

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Marriott International

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Profile bio

About Colleen Thomas

Colleen is a seasoned project and team manager with experience leading national and global strategic communications, change management, and organizational development initiatives for Marriott International, the 2020 Census Integrated Communications Campaign, and the Department of the Interior.

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Colleen Thomas's current company

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Marriott International
Marriott International
Director, Customer Engagement Center Communications
Rockville, MD, US
Website
Employees
206259
AeroLeads page
13 roles

Colleen Thomas work experience

A career timeline built from the work history available for this profile.

Director, Strategic Communications

Current

Bethesda, Md, Us

Colleen leads a team of communications professionals supporting the global Customer Engagement Centers (CEC) at Marriott International.

Aug 2023 - Present

Senior Manager, Communications & Change Management

Bethesda, Md, Us

Colleen supported the Global and US/Canada teams by leading change management and communications initiatives for Marriott International.

Nov 2020 - Aug 2023

Managing Consultant

Mclean, Virginia, Us

Colleen led project management for the PR and Communications effort for the 2020 Census. She also supported clients including Restaurant Brands International (RBI), the Office of Personnel Management (OPM) and the Department of the Interior (DOI) as a Managing Consultant at Guidehouse. Her roles included project and schedule management; communications and change management, organizational development, public relations, and crisis management; process improvement analysis; technical writing; policy development; documentation support; cost modeling; and risk analysis.

Jul 2018 - Nov 2020

Manager

Pwc

Gb

Colleen managed a team providing communications and project management support to the U.S. Census Bureau in its Integrated Communications Campaign for the 2020 Census.

Jun 2018 - Jul 2018

Senior Associate

Pwc

Gb

Colleen led teams serving the U.S. Fish and Wildlife Service (FWS) and the Office of the Special Trustee for American Indians (OST) in project management, communications, public relations, technical writing, policy development, documentation support, cost modeling, and risk analysis.

Jul 2014 - Jun 2018

Experienced Associate

Pwc

Gb

Colleen supported the Department of the Interior (DOI) with project management and communications for the Land Buy-Back Program for Tribal Nations.

Aug 2012 - Jul 2014

People Services Intern

San Antonio, Texas, Us

Colleen acted as the lead project manager with seven HR business consultant executives to create and compile an organizational structure inventory for the Member Experience business. She also participated in the planning and delivery of leadership development training sessions to rising managers.

May 2011 - Aug 2011

Product Matching Analyst

Austin, Texas, Us

Colleen was on the Bazaarvoice team during the pre-IPO startup period of this social media commerce company that created an information-sharing platform for product reviews. During her time at Bazaarvoice, she provided the sales team with research on consumer product reviews to secure new big box retail clients. Colleen also brainstormed product enhancements with the software design and project management teams.

Jan 2010 - Jul 2010

Marketing And Communications Intern

N. Bethesda, Md, Us

Colleen contributed to a marketing team that promoted the 2009-2010 Season music, fine art and education programs. She updated online performance calendars and other guerrilla marketing online placements for the 2009-2010 season. She also performed data analytics for marketing and worked the marketing table at performances. Colleen edited and wrote press releases & PR plans, as well as updated social media sites with promotional material.

Sep 2009 - Dec 2009

Associate Editor

Rockville, Maryland, Us

Colleen created new story ideas, published, and distributed Voice Report, a biweekly newsletter with subscribers comprised of 300 telecommunications professionals and businesses. She specialized in reporting on stories related to emergency communication systems and won a prestigious award for her article about the emergency response system at Virginia Tech University in the aftermath of the 2007 on-campus shooting incident. Colleen collaborated on outreach and marketing efforts for the publication; she planned and recorded biweekly podcasts with telecom professionals and experts and collaborated with the CCMI marketing team to strengthen the campaign to attract and retain subscribers. Colleen also designed and distributed salary surveys for telecom professionals, analyzed the results, and distributed industry-wide special reports.

Aug 2008 - Jul 2009

Digital Content Intern

North Bethesda, Maryland, Us

Colleen assisted in the development of public service announcements and interactive web activities for NIDA encouraging young adults’ awareness about drug abuse. She researched effective methods to communicate with teens in an online portal, storyboarded, and wrote scripts for two “Choose Your Path” interactive video animations to encourage teens to make smart choices about drug abuse.

Jan 2008 - Feb 2008

Technical Writing Intern

Fda

Silver Spring, Md, Us

Colleen designed, wrote content for, and updated web pages on the Center for Devices and Radiological Health website. She wrote articles for the FDA and You newsletter, as well as drafted and edited press documents before wide release.

Jun 2007 - Aug 2007
Team & coworkers

Colleagues at Marriott International

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3 education records

Colleen Thomas education

Mba, Organizational Behavior

Baylor University - Hankamer School Of Business

Honors Ba, English: Business And Technical Writing / Vocal Music

University Of Delaware

Education record

Richard Montgomery Hs
FAQ

Frequently asked questions about Colleen Thomas

Quick answers generated from the profile data available on this page.

What company does Colleen Thomas work for?

Colleen Thomas works for Marriott International.

What is Colleen Thomas's role at Marriott International?

Colleen Thomas is listed as Director, Customer Engagement Center Communications at Marriott International.

Where is Colleen Thomas based?

Colleen Thomas is based in Rockville, Maryland, United States while working with Marriott International.

What companies has Colleen Thomas worked for?

Colleen Thomas has worked for Marriott International, Guidehouse, Pwc, Usaa, and Bazaarvoice.

Who are Colleen Thomas's colleagues at Marriott International?

Colleen Thomas's colleagues at Marriott International include Yumiko Katsuno, Chau Lee, Kristi Smith, Oliver Bizarro, and Oswaldo Barrios.

How can I contact Colleen Thomas?

You can use AeroLeads to view verified contact signals for Colleen Thomas at Marriott International, including work email, phone, and LinkedIn data when available.

What schools did Colleen Thomas attend?

Colleen Thomas holds Mba, Organizational Behavior from Baylor University - Hankamer School Of Business.

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